Title: Best Western Atlantic Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=430104&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Atlantic Hotel Travelers can unwind with their drink of choice at the hotel bar after checking in at the 24-hour front desk, with easy access to city center attractions. ## Photo gallery for Best Western Atlantic Hotel ![Restaurant - Best Western Atlantic Hotel (Chelmsford)](https://images.trvl-media.com/lodging/1000000/440000/430200/430104/aedbb179.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Best Western Atlantic Hotel (Chelmsford)](https://images.trvl-media.com/lodging/1000000/440000/430200/430104/880f7749.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Best Western Atlantic Hotel (Chelmsford)](https://images.trvl-media.com/lodging/1000000/440000/430200/430104/335f3871.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Best Western Atlantic Hotel (Chelmsford)](https://images.trvl-media.com/lodging/1000000/440000/430200/430104/9ef3cde3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Best Western Atlantic Hotel (Chelmsford)](https://images.trvl-media.com/lodging/1000000/440000/430200/430104/11369476.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Atlantic Hotel sits in the city center, offering a restaurant and bar for convenient dining. Guests can use the WiFi, reserve one of the meeting rooms for business needs, and take advantage of the free self-parking that makes exploring the area hassle-free. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Breakfast available - Business services - Bar ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=430104&PinnedHotelID=430104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=430104&PinnedHotelID=430104&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=430104&PinnedHotelID=430104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=430104&PinnedHotelID=430104&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=430104&PinnedHotelID=430104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=430104&PinnedHotelID=430104&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=430104&PinnedHotelID=430104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=430104&PinnedHotelID=430104&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Standard Room, 2 Single Beds, Non Smoking ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/430200/430104/8113345d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking 8.0 Very good 1 review ### Highlights Heating Connecting rooms available Flat-screen TV Portable fan Hairdryer Private bathroom Coffee/tea maker Cable/satellite channels - 223 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/430200/430104/88cc3af4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking ### Highlights Heating Connecting rooms available Flat-screen TV Portable fan Hairdryer Private bathroom Coffee/tea maker Cable/satellite channels - 223 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Executive Room, 1 King Bed, Non Smoking ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/430200/430104/5821f554.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Non Smoking 8.0 Very good 1 review ### Highlights Heating Connecting rooms available Flat-screen TV Portable fan Hairdryer Private bathroom Coffee/tea maker Espresso maker - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/430200/430104/8113345d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible, Non Smoking ### Highlights Heating Connecting rooms available Flat-screen TV Portable fan Hairdryer Private bathroom Coffee/tea maker Cable/satellite channels - 223 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Suite, 1 King Bed, Non Smoking ![Suite, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/430200/430104/240dd18d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking ### Highlights Heating Connecting rooms available Flat-screen TV Portable fan Hairdryer Private bathroom Coffee/tea maker IPod dock - 322 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only) ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/430200/430104/5821f554.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Non Smoking (Shower Only) 8.0 Very good 2 reviews ### Highlights Heating Connecting rooms available Flat-screen TV Portable fan Hairdryer Private bathroom Coffee/tea maker Cable/satellite channels - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/430200/430104/88cc3af4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Heating Connecting rooms available Flat-screen TV Portable fan Hairdryer Private bathroom Coffee/tea maker Cable/satellite channels - 223 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChelmsford-Hotels-Best-Western-Atlantic-Hotel.h430104.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChelmsford-Hotels-Best-Western-Atlantic-Hotel.h430104.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.73930%2C0.47514&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8Sq1viaJkVkbjDz0Ql7DrvOIWmE=) Brook Street, Off New Street, Chelmsford, England, CM1 1PP #### What's nearby - Bond Street \- 6 min walk \- 0.4 miles - Chelmsford Cathedral \- 7 min walk \- 0.4 miles - Peter Edwards Museum And Library \- 12 min walk \- 0.7 miles - Tower Gardens \- 3 min drive \- 1.3 miles - Melbourne Park \- 3 min drive \- 1.5 miles #### Getting around - Chelmsford Station - 9 min walk - Gatwick Airport (LGW) - 82 min drive #### Restaurants - ‪Costa Coffee - ‬10 min walk - ‪The Railway Tavern - ‬9 min walk - ‪Giggling Squid - Chelmsford - ‬10 min walk - ‪Five Guys - ‬8 min walk - ‪Turtle Bay Chelmsford - ‬9 min walk ## About this property ### Best Western Atlantic Hotel Hotel in the city centre At Best Western Atlantic Hotel, you can look forward to a bar, a business centre and a restaurant. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - English breakfast (surcharge), a front desk safe and a 24-hour front desk - Meeting rooms Room features All 62 rooms include comforts such as free WiFi and safes. Other conveniences in all rooms include: - Heating and portable fans - Bathrooms with showers and hairdryers - Flat-screen TVs with cable channels - Coffee/tea makers and limited housekeeping ## Similar properties ![House | 4 bedrooms, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/92000000/91130000/91129300/91129234/6b6b3004.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4 Bed House - Sleeps 8 - Garden - Parking - Wifi Chelmsford - Kitchen - Washing machine - Dryer - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=91129234&PinnedHotelID=91129234&HadPinnedHotel=true®ionId=-1&adults=2) ![House | Interior](https://images.trvl-media.com/lodging/105000000/104820000/104815500/104815417/f84205e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Immaculate 4-bed House in Chelmsford Chelmsford - Kitchen - Washing machine - Dryer - Pet-friendly [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=104815417&PinnedHotelID=104815417&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/36000000/35590000/35581600/35581576/7f1b3fc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ship Chelmsford - 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Parking available 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=116381067&PinnedHotelID=116381067&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - English breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 11.95 per person - A bar/lounge - A restaurant ### Family friendly - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (weekly) ### Business services - Business centre - Meeting rooms ### Accessibility - No lift ### More - 3 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Connecting rooms available - Heating - Iron/ironing board - Portable fan - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 18 February 2022 to 31 December 2023 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 20.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately GBP 11.95 per person - Rollaway bed fee: GBP 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Best Western Atlantic Hotel Chelmsford Best Western Atlantic Chelmsford Best Western Atlantic Hotel Best Atlantic Hotel Chelmsford Best Western Atlantic Hotel Hotel Best Western Atlantic Hotel Chelmsford Best Western Atlantic Hotel Hotel Chelmsford ## Frequently asked questions ### Is Best Western Atlantic Hotel pet-friendly? ### How much is parking at Best Western Atlantic Hotel? ### What time is check-in at Best Western Atlantic Hotel? ### What time is check-out at Best Western Atlantic Hotel? ### Where is Best Western Atlantic Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Atlantic Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 127 8 - Good 158 6 - Okay 57 4 - Poor 21 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### John 14 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly staff ##### John Stayed 1 night in Feb 2022 ### 10/10 Excellent #### jennifer 13 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities Well placed for walking to city centre. Free car park. Stayed on a Friday night, it was very quiet. Friendly and helpful staff. Good breakfast. ##### jennifer Stayed 1 night in Feb 2022 ### 4/10 Poor #### Stephen 10 Feb 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dirty room with poor customer service. I have stayed in a lot of different hotels in the last month, and if this is a 4 star hotel then the others were 7 or 8 star. The first room we were given hadn’t been cleaned properly with crisps on the chair. The bed sheets were torn and the mattress had dirt on it. We were moved to another room wish was slightly better so we stayed although my wife wanted to check out immediately. The bathroom in the second room looked good but the toilet didn’t flush well and the shower was very slippery. The following morning I was woken at 08.30 am and told I would have to use my car as they were going to put up scaffolding. I wasn’t impressed when I asked could it wait 30 minutes and was told no. I did park my car close to the hotel as children were playing football in the centre of the car park and didn’t want my car damaged. Not impressed I would not choose to return. ##### Stephen Stayed 2 nights in Feb 2022 ### 8/10 Good #### Nicola 24 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice rooms, don't bother with breakfast. Easy to find and pleasant enough, room was well appointed but the TV didn't have sound, we don't really use it so no bother. Bed was pretty big so very comfy and the bathroom was very nice. We paid for breakfast at nearly £18 for two i was expecting a decent choice. What we got was not very good at all, stone cold bacon, stone cold eggs and one stone cold hash brown. The beans were the only hot thing with the toast you cook yourself. ##### Nicola Stayed 1 night in Jan 2022 ### 6/10 Okay #### Verified traveller 24 Jan 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Great staff but basic facilities Staff were lovely and the check in and out were quick and efficient. Several things in the room did not work but comfortable bed. The breakfast wasn’t great. The staff, though were all extremely helpful and cheerful. ##### Verified traveller Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Achraf 5 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Très bon hôtel proche centre ville. Personnel très accueillant. Je recommande ! ##### Achraf Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Peter 26 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Just an overnight stay, but staff very friendly and helpful and knew their stuff. Breakfast was vety good, toom very co.fortable and clean. ##### Peter Stayed 1 night in Nov 2021 ### 8/10 Good #### Nicola Jane, Enfield 21 Nov 2021 Liked: Staff & service, property conditions & facilities Excellent location, short walk from station. Spacious room, very comfortable bed. Disappointed to find no fridge in the room & no glasses to drink from. The hot beverage selection was great but the bottles of water were very small. ##### Nicola Jane Stayed 1 night in Nov 2021 ### 8/10 Good #### Siu Lun 25 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A convenient place to stay with free parking . It’s even better if there was a lift. Room size is good. ##### Siu Lun Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Stephen 14 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! Great place to stay in Chelmsford, easy walk to the city centre and great parking. Friendly staff, excellent breakfast , would come back. ##### Stephen Stayed 2 nights in Sep 2021 ### 8/10 Good #### Linda 13 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Helpful staff and good location. Friendly, helpful staff who helped us to find a quiet room. Good location - only 5 mins walk into town and a local Co-op opposite. The bed was comfortable. The only downside was the lack of air-conditioning and windows that would not open fully. Although a fan was provided, the room was still quite hot. A refrigerator in the room would also have been nice. ##### Linda Stayed 1 night in Sep 2021 ### 8/10 Good #### Bernadette 6 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities Located close to the station and to the main High Street within about 5/10 min walk easy to access local amenities. Room was adequate all be it very stuff/close at night. Breakfast was poor, food was luke warm at best. The staff however on the whole helpful and polite. Location was good, although the hotel itself is over priced for what it is, it is in a good location and the executive rooms are adequate the standard rooms are just about passable old and tired and in desperate need to updating!! ##### Bernadette Stayed 1 night in Sep 2021 ### 8/10 Good #### Nam 2 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, very easy to check in and out. Good sized bed and very comfortable. Slightly out from the centre but only a short walk. Ample on-site parking. ##### Nam Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Carl 20 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place to stay I stay here a lot and the service is always good. Food is good, staff are always happy and helpful. I will always come back! ##### Carl Stayed 2 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller 18 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### City centre hotel with spacious, comfortable room We stayed for two nights to allow us to explore Chelmsford and the surrounding area (RHS Hyde Hall & Essex Regimental Museum etc). The reception staff were very polite and helpful, but owing to the recent Covid restrictions the room did not get cleaned during our stay but I was able to obtain additional coffee, milk etc from reception. The room was spacious and comfortable and there were many spare spaces in the car park (which is always important to us). It is walking distance from the railway station and city centre. However, there is an extremely bad pot-hole located in the approach road to the car park (when exiting back on to New Road) and this in my opinion should be drawn to guests attention when leaving the hotel for the first time. Overall would certainly recommend it ##### Verified traveller Stayed 2 nights in Aug 2021 ### 8/10 Good #### Mr John 14 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good as you'd expect All you would want in a hotel for a business trip. Nothing exceptionally good or poor. Restaurant better than average and restaurant staff very good. ##### Mr John Stayed 3 nights in Aug 2021 ### 8/10 Good #### Verified traveller 9 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bed was very large and comfortable and a well appointed room, the breakfast was plentiful but I was surprised how many items were 'shared surfaces' such as large jugs of juice with fiddly lids touched by all guests and even though signs to wear masks in the breakfast dining room several guests didn't and it was not enforced which seemed odd whilst having a self serve buffet style arrangement. I would also like to have seen hand sanitizer provided on the tables ##### Verified traveller Stayed 2 nights in Aug 2021 ### 10/10 Excellent #### Dave 3 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good size room. Very comfortable bed. 5 mins walk from city center. Sky TV ##### Dave Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Carl 27 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities Very Friendly Service, great size room, clean, breakfast very good ##### Carl Stayed 1 night in May 2021 ### 10/10 Excellent #### Carl 27 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very Friendly Service, great size room, clean, breakfast very good ##### Carl Stayed 1 night in May 2021 ### 6/10 Okay #### Paul 6 May 2021 Disliked: Property conditions & facilities Not worth the price charged ##### Paul Stayed 1 night in May 2021 ### 10/10 Excellent #### Carl 23 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay Always a good stay here. Friendly and Polite. The rooms are spacious and clean with a huge bed and big tv. Good WiFi connection for working or streaming. Breakfast was COVID style takeaway but that will change once Covid is over. Happy Stay and will return ##### Carl Stayed 2 nights in Apr 2021 ### 6/10 Okay #### Adam 9 Apr 2021 Liked: Room comfort Disliked: Property conditions & facilities #### Adequate I was allowed early check in after requesting but the rooms are extremely poor standard even after an apparent revamp. The carpets are dirty and marked, the heating broke and was freezing but they did give us a portable heater. There are no plugs near the bed so you can’t charge devices near and have to use ones by television. The shower is over the bath but you practically have to stand on the plug hole to get the shower which is impossible as the bath also is narrower at the end. The whole stay was rather disappointing. The only good thing was the beds and sheets were comfortable. ##### Adam Stayed 2 nights in Apr 2021 ### 4/10 Poor #### Malcolm 19 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very disappointed and concerned... Check in, and room as per the norm, friendly and professional. In saying that I cut my stay short by 1 day as I did not feel the hotel was managing Covid as per government guidelines. I came in to reception and found 15-20 B&M staff huddled in groups, squashed on the seating chatting and not adhering to the 2m rules. Most disappointing about this is the receptionist was not managing this, and asking them to stay apart. This raised concerns in my mind that if this was not being done correctly by Best Western, what else is not being adhered to. Working away from home, and staying in hotels in current climate is a priviledge, and as such should not be used as a social event. Room, reception and exit - thats it. Very disappointed... ##### Malcolm Stayed 3 nights in Feb 2021 ### 10/10 Excellent #### Jason 19 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brilliant! My hotel of choice when working in Chelmsford. The people who work here are just fabulous! ##### Jason Stayed 1 night in Jan 2021 ## Expedia's Latest Trends ### Hotels > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information) ---