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"Wondwrful staff. I arrived at night very tired. Staff made me instantly welcome, still smiling and polite despite the hour. Explained everything about breaksfast, free coffee etc. Room very comfortable and slept well. Breakfast: there was plenty as well as many staff to ensure fully stocked and dirty plates removed. Checkout was quick and again done with a smile. The price for this hotel in the town centre was cheaper than those nearer the airport but still close by. And breakfast was included whereas most of the others charge extra, making the value even better. I was not expecting much out of the hotel based on the price and was very pleasantly surprised. Quality was very good, but the key point has to be the staff. They are a credit to the hotel. "

"Nice food but the staff seemed rather unprepared. They put all my food on another room and when I pointed out it was missing they didn’t even say thank you. They had already told me there was nothing to pay and good bye.. "

"A very nice room with a bit of view. "

"This hotel is in a good location with shops, cafes and restaurants nearby. It is a great value for money. The rooms are spacious and it was great to have iron, fan and hairdryer in the room. If there was aircon I would give it 5 stars in all areas. However it won't refrain me from returning. I will come back again. "

"Friendly, professional staff, "

"The hotel was perfect for our needs. One night stay over for an event at Wembley. The hotel is lovely albeit a little tired. Probably needs a refresh but based on price and the area I would definitely book again. The staff were the stand out for us. Reception were so welcoming and friendly, the breakfast was super tasty too. Thanks for a lovely stay."

"Stunning anniversary break. Amazing decor, friendly staff and sweet touch for our anniversary. Thank you. We will be back. "

"All excellent"

"need larger bathrooms other than that it was fine"