unfortunately this place gets used by the local council as emergency housing. There is an office / reception but for the 5 days i stayed i did not see anyone.. even when i arrive i was given a code and my room key was in the door. Daily house keeping to an acceptable standard but the building and the rooms are literally budget. Im soo embarrassed for staying here i wouldn't even put my name to this review. I guess i just needed a dry play to put my head down and that what i got.