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Reviews of Richmond House Lodge

2 out of 5
Richmond House Lodge
6 Richmond Avenue, Nottingham, England

Reviews

3.6
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 3 out of 5 reviews" "

2.8/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

3.0/10

Property conditions & facilities

2.8/10

Eco-friendliness

Reviews

4/10 Poor

Mathew

Disliked: Property conditions & facilities
Drove up to the property and decided against it. Did not want to risk my car and my possessions.
Stayed 1 night in Apr 2024

2/10 Terrible

Fatou

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet is broken the toilet seat on top of the toilet seat is human feces there the bedding is very dirty The bedroom window is broken. That's a fly everywhere in the corridor going downstairs. I would like action to be taken as soon as possible. And I will like my reform back. What did it advert in the website? And what you see in real life is different. I am not happy and I want my money back. I want compensation back No heater
Stayed 1 night in Oct 2023

2/10 Terrible

Ian

Disliked: Staff & service
Couldn't get in after booking. Front door locked. No front desk. Phone unanswered. Hopeless.
Stayed 1 night in Sep 2023

2/10 Terrible

Arleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t ever book on that property.
It was so disgusting. I called the property on the day to let them Know that we are on the way . I was told that he couldn't find my booking . I tried to give him my reservation ref he refused because he said there’s no available room anyway. He told me to contact the hotel. Com to ask my refund and he cut me off. That was so rude. I end up paying expensive for our accommodation in that night because it was too late and most of the hotels are fully book
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
Dont try this place! Its not even namned Richmond House Lodge on the building, its named Harmony Haven and has old ratings that says its got 8,9 points in Great Review from year 2017 and there is also a FHR rating on 5 but they dont even serve food! You dont get information on wich room you have been given, mine was called Amity Suit ;-) My room was supposed to have a double bed, it was a small 80 cm bed with used sheets. It smells mold in the toilet and its very noisy from outside. It was hard to get in contact with the staff and there was kids screaming and rumbling all night. Only positive thing was that the TV worked.
Stayed 2 nights in Sep 2023