Search Hotels with Air Conditioning in Norwich City Center

Really great helpful staff dealing brilliantly in difficult situations in COVID-19. Well organised e.g. breakfast and bar. Social distancing possible with only one family in lifts at a time,etc. Reception desk staff very friendly and helpful. Rooms fairly clean. Some dated looking bits e.g. carpet stains but fine for the price.

The staff at the hotel were brilliant and welcoming, room was good, and the food at the restaurant is of very good standard. Had breakfast included as well which was really good

The staff definitely had the wow factor, we were treated like royalty and my kids were made to feel really special. Good gluten free selection at breakfast.

It was a pleasant stay. The staff members were helpful ,polite and well behaved. The breakfast was excellent.

Check in was very efficient. Room spacious and clean. En suite shower / toilet clean too. Bed was very comfortable. Wifi worked well, without any problems. Although the car park was busy, there were plenty of parking spaces. Hotel was conveniently close to a regular bus route to Norwich city centre. All staff at reception were helpful and professional, especially one clean shaven man, who printed a document for me. Unfortunately, I didn't get his name. Overall, we had a really enjoyable...

The Hotel staff were warm and very welcoming. The food was fantastic, apart from small portions. I had fish and chips was beautiful but I had 14 chips😩

Lovely clean, quiet, very relaxing. Excellent service and delicious food.

Excellent hotel! Excellent staff. I arrived late due to being held up at work so called ahead, the chap on the phone was kind enough to wait 1hr30 past the check-in deadline for me to get there, thank you! Had only booked the single room for 1 night, while the room could be classed as a little snug it was nothing less than very comfortable. The room is very well presented and incredibly clean, bed was super comfy and bathroom was spotless and of a decent size. Paid extra for the Full English...

The room was very spacious and the bed was extremely comfortable. What really made the stay was the staff - I was unable to book a taxi to a wedding and one of the receptionists, Corina, offered to take me to the venue. What superb customer service and I can't thank her enough!

Beautifully refurbished rooms, very friendly staff, and great food. Some noise from the bar/garden - as you would expect from an Inn - but very quiet after closing time, with a very comfy bed. Great value.

The property is well situated looking over the sea loved the room we stayed in with balcony

Amazing room it had everything we needed for the weekend

I’ve gone past this hotel so many times over the years when I was seeing someone who lived in caister. She always put me off going there I’m so glad we split up and I didn’t listen to her and stayed here Lovely hotel. Very clean. Staff really friendly and helpful The pool, steam room etc was really good and clean A great breakfast with really great staff 10 out of ten and I will go back Thank you

We had a WONDEFUL stay. I have to admit, when we arrived, we were not at all sure, but within a short period of time, it became very apparent that we had made a good choice. The room was spacious, air-conditioned and a huge bed, very comfortable. We ate in the restaurant most evenings, save one (which was a terrible mistake, btw), but he next evening we were back at the Balcony Restaurant, where the service & food were impeccable. Staff all around were ever so friendly and helpful, which can be...

This hotel was lovely. Welcoming staff The room was clean the location is great. Wouldn’t recommend getting a room at the front if you have children it might be a bit noisy early hours of the morning. The room was lovely fantastic view comfy bed think it would have been nice if the windows were slightly cleaner but it wasn’t a massive problem. The shower was Brillant tea coffee biscuits water hot chocolate in the room. We did ask for more coffee but it was late and the lovely man didn’t have...

Was a lovely size very clean and great staff x