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The Norwich Hotel

Photo gallery for The Norwich Hotel

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Desk, bed sheets, wheelchair access
Desk, bed sheets, wheelchair access
Desk, bed sheets, wheelchair access
Desk, bed sheets, wheelchair access

Overview of The Norwich Hotel

The Norwich Hotel

3 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Breakfast available
  • Business services
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
116 Thorpe Road, Norwich, England, NR1 1RU

Explore the area

  • Popular LocationCarrow Road7 min walk
  • Popular LocationDragon Hall13 min walk
  • Popular LocationNorwich Cathedral15 min walk
  • AirportNorwich (NWI-Norwich Intl.)9 min drive

Choose dates to view prices

About this area


The Norwich Hotel is located in Norwich. Norwich Castle and Royal Norfolk Regimental Museum are cultural highlights, and some of the area's landmarks include Cow Tower and St. Andrew's and Blackfriars' Hall. Looking to enjoy an event or a game while in town? See what's happening at Carrow Road or UEA Sportspark. Guests appreciate the hotel's central location.

What's nearby

  • Carrow Road - 7 min walk
  • Lion Wood - 9 min walk
  • Norwich Riverside Walk - 10 min walk
  • Dragon Hall - 13 min walk
  • Norwich Cathedral - 15 min walk

Getting around

  • Norwich Station - 7 min walk
  • Norwich (NWI-Norwich Intl.) - 9 min drive


  • The Coach and Horses - 3 min walk
  • The Compleat Angler - 7 min walk
  • Frankie & Benny's - 9 min walk
  • Fatso's - 9 min walk
  • Chiquito - 9 min walk

About this property

The Norwich Hotel

3-star hotel in Norwich with free parking
A 24-hour front desk, wedding services and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. All 38 rooms offer coffee makers, flat-screen TVs with digital channels, and hairdryers. Desks and free toiletries are also available to guests.
The Norwich Hotel offers 38 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 8.95 per person


  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Bed sheets


  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels


  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker


  • Desk

Similar properties

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Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 8.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash

Property is also known as

Norwich Hotel
The Norwich Hotel Hotel
The Norwich Hotel Norwich
The Norwich Hotel Hotel Norwich

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 19 out of 137 reviews
5 - Excellent 14%
Rating 4 - Good. 36 out of 137 reviews
4 - Good 26%
Rating 3 - Okay. 39 out of 137 reviews
3 - Okay 28%
Rating 2 - Poor. 22 out of 137 reviews
2 - Poor 16%
Rating 1 - Terrible. 21 out of 137 reviews
1 - Terrible 15%




Staff & service




Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Avoid,not nice.
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with family
Disliked: Amenities, property conditions & facilities
The breakfast was good and the staff were friendly enough but the room was so in need of a refresh. Not even a proper wardrobe and the shelves were filthy, toilet was stained and bathroom smelled of damp. Basic was not the word and it wasn't cheap, we'd have paid the same for Premier Inn with a comfy bed, bedside light, proper wardrobe and freshly decorated. We had to have windows open as it was so hot and all we could hear all night was the staff chatting, singing and laughing all night the 1st night then I think all they did the 2nd night was walk in circles around the building, we were opposite the stairs and all we could hear was them talking loudly then when they got back down to the staff quarters we could still hear them. I think the last time I heard them was 5am. We were going to spend the day around the City before we headed home but we were so exhausted we just couldn't wait to get home. Fawlty Towers was like the Ritz compared to this place.
Stayed 2 nights in Sep 2021

4/5 Good

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not happy
Hotel very well worn cleanliness not the best won’t be stopping again
Stayed 2 nights in Jul 2021

3/5 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location
Lovely welcome very helpful very nice home cooked breakfast. Location perfect for the town centre being a short walk. Hotel unfortunately was very run down. Recently had a terrible flood so the hotel smelt very damp and musty. Awaiting a much needed complete renovation.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with partner
Liked: Staff & service
Nice hotel in a good location. Walkable to the city centre and close to plenty of restaurants. With good level of parking space and friendly hotel staff. The cleanliness of the hotel however needs improving.
Stayed 4 nights in Jun 2021