St Giles House Hotel

Photo gallery for St Giles House Hotel

Premium bedding, minibar, blackout curtains, free WiFi
Premium bedding, minibar, blackout curtains, free WiFi
Premium bedding, minibar, blackout curtains, free WiFi
Premium bedding, minibar, blackout curtains, free WiFi

Overview of St Giles House Hotel

St Giles House Hotel

3.5 star property

4.2/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks
41-45 St Giles St, Norwich, England, NR2 1JR

Explore the area

  • Popular LocationSt Gregory's Church4 min walk
  • Popular LocationThe Forum6 min walk
  • Popular LocationDragon Hall14 min walk
  • AirportNorwich (NWI-Norwich Intl.)15 min drive

Choose dates to view prices

About this area


St Giles House Hotel is located in Norwich City Center, a neighbourhood in Norwich. Maddermarket Theatre and Museum of Norwich at the Bridewell are cultural highlights, and some of the area's attractions include The Plantation Garden and High Ash Farm. Congo Rapids Adventure Golf and Wymondham Abbey are also worth visiting.

What's nearby

  • St Giles Church - 2 min walk
  • Norwich Guildhall - 3 min walk
  • St Gregory's Church - 4 min walk
  • The Forum - 6 min walk
  • Dragon Hall - 14 min walk

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive


  • Soyokaze - 2 min walk
  • Paolo's Restaurant - 3 min walk
  • The Bicycle Shop - 3 min walk
  • Wild Thyme - 4 min walk
  • The Tipsy Vegan - 4 min walk

About this property

St Giles House Hotel

3.5-star Norwich hotel in Norwich City Center, near Norwich Theatre Royal
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms and conference space are on-site. All 24 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus free WiFi and flat-screen TVs. Other amenities available to guests include minibars, room service and premium bedding.
St Giles House Hotel offers 24 forms of air-conditioned accommodation with minibars and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 9.95 for adults and GBP 6.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Snack bar/deli


  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Lithuanian
  • Polish
  • Spanish

Business services

  • Conference space (558 square feet)
  • Meeting rooms - 3


  • Terrace


  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding


  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels


  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Similar properties

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Check-in from 3:00 PM - 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 50.00
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 50.00

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 9.95 for adults and GBP 6.95 for children (approximately)
  • Self-parking fee: GBP 5.00 per night
  • Early check-in fee: GBP 50.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

Frequently asked questions

Overall score and ratings


Very good

Rating 5 - Excellent. 30 out of 71 reviews
5 - Excellent 42%
Rating 4 - Good. 31 out of 71 reviews
4 - Good 44%
Rating 3 - Okay. 7 out of 71 reviews
3 - Okay 10%
Rating 2 - Poor. 3 out of 71 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 71 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has character in an interesting area, close to high street and historic buildings. Our room was comfortable, spacious and tidy. It was a trick to find the parking, but the reception staff were helpful and came out to give directions.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Missed having a real fire in the snug. This was a pandemic trip, the food was inconsistent. They did not deliver everything that was on the menu, puréed beetroot was substituted with beetroot slices! Dauphinois potatoes was substituted with mash! Rooms were comfortable and location was great. They should provide free parking for guests.
Stayed 3 nights in Dec 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic building with beautiful antique furniture. City centre location, so great for walking around sightseeing, with pubs and restaurants close by. WiFi in bedroom not very good but okay in public areas. Pillows not great, like the majority of hotels.
Stayed 1 night in Dec 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities
The reception area and corridors are in need of refurbishment. The room was okay but the air conditioning was very noisy, glad we only stayed for one night.
Stayed 1 night in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building located in the town centre. Norwich is a walking city so this is ideal. Service was a little disorganised although staff were friendly and helpful.
Stayed 1 night in Oct 2021