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Indoor pool
Indoor pool
Room Amenity
In-room safe, desk, iron/ironing board, cots/infant beds

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationThe Forum6 min drive
    Popular LocationSt Peter Mancroft6 min drive
    Popular LocationSt Julian's Church6 min drive
    AirportNorwich (NWI-Norwich Intl.)12 min drive

Choose dates to view prices

  • Standard Room

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room
  • Room, 1 Double Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsRoom, 1 Double Bed with Sofa bed, Non Smoking
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Room
  • Room, 1 Double Bed, Accessible, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Accessible, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsRoom, 1 Double Bed with Sofa bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds, Non Smoking
  • Executive Room, 2 Single Beds, Non Smoking

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsExecutive Room, 2 Single Beds, Non Smoking

About this area

Norwich

Located in Norwich, Holiday Inn Norwich is in the city centre and by the sea. Norwich Theatre Royal and Norwich Castle are cultural highlights, and some of the area's landmarks include Surrey House and St John the Baptist Cathedral. Looking to enjoy an event or a game while in town? See what's happening at Carrow Road or UEA Sportspark.
Visit our Norwich travel guide
Popular Location

What's nearby

  • High Ash Farm - 4 min drive
  • The Forum - 6 min drive
  • St Peter Mancroft - 6 min drive
  • St Julian's Church - 6 min drive
  • Dragon Hall - 6 min drive

Getting around

  • Salhouse Station - 13 min drive
  • AirportNorwich (NWI-Norwich Intl.) - 12 min drive

Restaurants

  • Junction Restaurant — 1 min walk
  • The Oak Tree - 15 min walk
  • The Eagle - 4 min drive
  • Trowel & Hammer - 4 min drive
  • The Unthank Arms - 4 min drive

About this property

Holiday Inn Norwich

3-star hotel with restaurant and indoor pool
A restaurant, an indoor pool and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and spa services. All 119 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with satellite channels. Coffee/tea makers, pillow menu and hairdryers are among the other amenities available to guests.
Holiday Inn Norwich offers 119 forms of air-conditioned accommodation with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and hairdryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Breakfast available for a fee: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (212 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Dogs only
2 per room
Pets cannot be left unattended
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 10 per person (approximately)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich Hotel
Holiday Inn Norwich Norwich
Holiday Inn Norwich Hotel Norwich

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Norwich and receive a full refund?
Yes, Holiday Inn Norwich offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Norwich cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Norwich?
As of 31 Oct 2020, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich on 19 Nov 2020 start from £52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Norwich have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Holiday Inn Norwich pet-friendly?
Yes, Holiday Inn Norwich allows dogs (limit 2 per room). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.
How much is parking at Holiday Inn Norwich?
Self-parking is free at this property.
What time is check-in at Holiday Inn Norwich?
Check-in is from 2 PM to 3 AM. After-hours check-in is not available.
What time is check-out at Holiday Inn Norwich?
Checkout is at 11 AM.
Where is Holiday Inn Norwich located?
Located in the heart of Norwich, this hotel is 0.7 mi (1.1 km) from Marston Marshes and within 3 miles (5 km) of Norwich Theatre Royal and University of East Anglia. Surrey House and Chapelfield Gardens are also within 3 miles (5 km).
4.0
Very good
5 - Excellent
136
4 - Good
222
3 - Okay
68
2 - Poor
17
1 - Terrible
10

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Property was ok I paid for breakfast to be included and then had to pay again. So we will never use you again. And we holiday 4 times per year.
Stayed 3 nights in Sep 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service
We had problems relating to to prepayment of breakfasts, despite asking we had problems getting the bathroom cleaned and towels replaced, bathroom was never cleaned. Covid has some effect on services but we felt this was being used as an excuse to reduce staff / services. How can I clean the bathroom with no cleaning materials? How can I clean the tea / coffee cups after use with no materials?
Stayed 4 nights in Aug 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and helpful. The hotel itself was very clean although a little dated but for a weekend away it was fine. The breakfast was great with plenty of choice and while we had no dietary requirements i saw the staff provide gluten free cereal and toast for the family at the table next to us which they had remembered from the previous day. Norwich is a lovely place to visit 😊
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service as usual. Very impressed with courtesy of reception especially the tall lady who booked us in. Accept the restrictions in place due to the pandemic and obvious staff shortages . Deserve praise for their professionalism. Tried all hotels in Norwich, for their prices are by far the best.
Stayed 3 nights in Aug 2020

2/5 Poor

Happy face iconLiked: Cleanliness
ooked this hotel based on it having air conditioning only to be told upon check in that it had broken down. The fan they gave us just pushed the warm air around. I took my own pillows but forgot to take them out on the Sun morning. When I collected them on Sun evening one of the pillow cases was missing and despite two phone calls they have not contacted me.
Stayed 2 nights in Aug 2020

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