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Holiday Inn Norwich City, an IHG Hotel

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Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds

Overview of Holiday Inn Norwich City, an IHG Hotel

Holiday Inn Norwich City, an IHG Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Carrow Road, Norwich, England, NR1 1HU

Explore the area

  • Popular LocationNorwich Riverside Walk11 min walk
  • Popular LocationDragon Hall14 min walk
  • Popular LocationSt Julian's Church14 min walk
  • AirportNorwich (NWI-Norwich Intl.)21 min drive

Choose dates to view prices

About this area

Norwich

Located in Norwich, Holiday Inn Norwich City, an IHG Hotel is in the city centre and on a river. Norwich Castle and Norwich Cathedral are notable landmarks, and the area's natural beauty can be seen at Earlham Park and Norfolk Broads. Enjoy an event or a match at Carrow Road, and consider making time for BeWILDerwood—a top attraction that's not to be missed.
Visit our Norwich travel guideOpens in a new window
Map

What's nearby

  • Norwich Riverside Walk - 11 min walk
  • Dragon Hall - 14 min walk
  • St Julian's Church - 14 min walk
  • Lion Wood - 16 min walk
  • Norwich Castle - 7 min drive

Getting around

  • Norwich Station - 10 min walk
  • Norwich (NWI-Norwich Intl.) - 21 min drive

Restaurants

  • The Coach and Horses - 10 min walk
  • Frankie & Benny's - 10 min walk
  • The Queen of Iceni - 10 min walk
  • Riverbank Chinese Buffet Restaurant - 10 min walk
  • Bella Italia - 11 min walk

About this property

Holiday Inn Norwich City, an IHG Hotel

4-star Riverside hotel near Carrow Road
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre.
Holiday Inn Norwich City, an IHG Hotel offers 150 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Languages spoken

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 6.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 14.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby indoor pool
  • Fitness centre

Family friendly

  • Access to nearby indoor pool
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (125 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

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Norwich
Norwich
4 star
4 star
Hotel
Hotel
Business-friendly
Business-friendly
Pet-friendly
Pet-friendly
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)
  • Self-parking fee: GBP 6.95 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Holiday Norwich City, An Ihg
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City, an IHG Hotel Hotel
Holiday Inn Norwich City, an IHG Hotel Norwich
Holiday Inn Norwich City, an IHG Hotel Hotel Norwich

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 366 out of 748 reviews
5 - Excellent 49%
Rating 4 - Good. 316 out of 748 reviews
4 - Good 42%
Rating 3 - Okay. 49 out of 748 reviews
3 - Okay 7%
Rating 2 - Poor. 12 out of 748 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 748 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

4/5 Good

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff very helpful & efficient. We came back late & asked if bar was still open 'yes' Bar person was very begrudging to giveus a drink. We placed our order but a little friendless would have been boce or just say bar us closed
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
As above
Stayed 4 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff - very welcoming check and on checkout he remembered our name from when we checked in - given how busy the hotel was that is a sign of a man who loves his job. A bit further from the city centre than I realised but a lovely stay. Good breakfast.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022