Overview of Holiday Inn Express Norwich

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Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationAnderson's Meadow3 min drive
    Popular LocationWensum Park4 min drive
    AirportNorwich (NWI-Norwich Intl.)4 min drive
    Popular LocationSewell Barn Theatre5 min drive

Choose dates to view prices

About this area


Located in Norwich, Holiday Inn Express Norwich is near the airport. Norwich Theatre Royal and Sewell Barn Theatre are cultural highlights, and some of the area's attractions include The Plantation Garden and Congo Rapids Adventure Golf. Hillside Animal Sanctuary and High Ash Farm are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Norwich travel guide
Popular Location

What's nearby

  • Anderson's Meadow - 3 min drive
  • Wensum Park - 4 min drive
  • Sewell Barn Theatre - 5 min drive
  • The Plantation Garden - 5 min drive
  • Magdalen Street - 11 min drive

Getting around

  • Norwich Station - 10 min drive
  • AirportNorwich (NWI-Norwich Intl.) - 4 min drive


  • Great Room — 1 min walk
  • Red Mango - 14 min walk
  • Canaries Pizza & Kebab - 4 min drive
  • Aroma Lounge - 4 min drive
  • Pye Baker - 4 min drive

About this property

Holiday Inn Express Norwich

3-star hotel with free airport shuttle and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site. All 78 rooms provide complimentary wireless Internet access, coffee/tea makers and LED TVs. Hairdryers, showers and desks are among the other amenities that guests will find.
Holiday Inn Express Norwich offers 78 forms of accommodation with coffee/tea makers and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • Free return airport shuttle from 6 AM to 11 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities


  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Czech
  • English
  • Lithuanian
  • Polish
  • Turkish

Business services

  • 24-hour business centre
  • 1 meeting room
  • Conference space (269 square feet)


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property
  • TV in lobby

Room amenities


  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Linens


  • Hairdryer
  • Shower
  • Towels


  • 32-inch LED TV

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)

See similar properties



Check-in from 2:00 PM - anytime
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Facilities fee: GBP 10 per person, per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Norwich
Holiday Inn Express Norwich
Norwich Holiday Inn Express
Holiday Inn Express Norwich Hotel Norwich
Holiday Inn Express Norwich Hotel
Inn Express Norwich Hotel
Express Norwich Norwich
Holiday Inn Express Norwich Hotel
Holiday Inn Express Norwich Norwich
Holiday Inn Express Norwich Hotel Norwich

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express Norwich and receive a full refund?
Yes, Holiday Inn Express Norwich offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Norwich cancellation policy on our site for more details about any exclusions or requirements.
Is Holiday Inn Express Norwich pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express Norwich?
Self-parking is free at this property.
What time is check-in at Holiday Inn Express Norwich?
Check-in is from 2:00 PM - anytime.
What time is check-out at Holiday Inn Express Norwich?
Checkout is at noon.
Does Holiday Inn Express Norwich provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Holiday Inn Express Norwich located?
Situated near the airport, this hotel is 0.8 mi (1.2 km) from Hellesdon Hospital and within 3 miles (5 km) of Norwich Theatre Royal and University of East Anglia. Anderson's Meadow and Wensum Park are also within 2 miles (3 km).
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
There was only one staff at the reception and long wait to check in. The air con was not working on the first floor but the receptionist did not tell us at the time of checking in. Later when asked they agreed to switch us to a different room in 2nd floor with air con but it did not have a sofa bed so we had to say no.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with cleanliness of hotel. Breakfast was well managed in difficult circumstances. Would definitely use this hotel again
Stayed 4 nights in Sep 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly and helpful staff. Breakfast option good. Only thing I didnt like was that the key didnt work everytime we came back to hotel so had to get it changed which delayed us getting into our room.
Stayed 3 nights in Aug 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedside table phone side - room 124 had not been cleanEd dirty and sticky. So much for IHF clean promise. I have photographic evidence. Also the breakfast was very disappointing- sausages had been lying around for a long time and scrambled egg and toast very poor. White scrambled egg and cheap tasteless soggy bread. A far cry from USA HIE properties.
Stayed 1 night in Sep 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

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