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Dunston Hall Hotel, Spa and Golf Resort

Photo gallery for Dunston Hall Hotel, Spa and Golf Resort

Primary image
Indoor pool, pool loungers
Indoor pool, pool loungers
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Overview of Dunston Hall Hotel, Spa and Golf Resort

VIP Access

Dunston Hall Hotel, Spa and Golf Resort

4.0 star property

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Ipswich Road, Stoke Holy Cross, Norwich, England, NR148PQ

Explore the area

  • Popular LocationThe Willow Centre6 min drive
  • Popular LocationHigh Ash Farm6 min drive
  • Popular LocationMarston Marshes9 min drive
  • AirportNorwich (NWI-Norwich Intl.)21 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Norwich

Located in Norwich, Dunston Hall Hotel, Spa and Golf Resort is in the suburbs and near the airport. High Ash Farm and Bawburgh Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Market Place and Elm Hill. The Plantation Garden and Congo Rapids Adventure Golf are also worth visiting. Take the opportunity to explore the area for outdoor excitement like mountain biking.
Visit our Norwich travel guideOpens in a new window
Map

What's nearby

  • The Willow Centre - 6 min drive
  • High Ash Farm - 6 min drive
  • St Julian's Church - 7 min drive
  • Marston Marshes - 9 min drive
  • Carrow Road - 12 min drive

Getting around

  • Spooner Row Station - 12 min drive
  • Norwich (NWI-Norwich Intl.) - 21 min drive

Restaurants

  • The Oak Tree - 4 min drive
  • Duke of Delhi - 4 min drive
  • The Worlds End - 4 min drive
  • The Railway Tavern - 6 min drive
  • Sunny Side Up - 6 min drive

About this property

Dunston Hall Hotel, Spa and Golf Resort

Eco-friendly hotel with full-service spa and golf course
This hotel features a full-service spa, a golf course and an indoor pool. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges and a health club are on-site.
Dunston Hall Hotel, Spa and Golf Resort offers 166 accommodations with complimentary bottles of water and a hairdryer. This accommodation offers separate sitting areas and includes desks. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa has 6 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 0.01 per stay; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 15.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Brasserie Restaurant
  • Bunkers Bar
  • Garden Terrace Bar

Things to do

  • 18 holes of golf
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool
  • Hot tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference space (49213 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 0.01 per stay (in/out privileges)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Vere Dunston Hall
Vere Dunston Hall Hotel
Vere Dunston Hall Hotel Norwich
Vere Dunston Hall Norwich
Dunston Hall Hotel Norwich
Dunston Hall Hotel
Dunston Hall Norwich
Dunston Hall
Dunston Hall De Vere Hotel Norwich
De Vere Dunston Hall Norwich
De Vere Dunston Hall Hotel
De Vere Dunston Hall
Dunston Hall
Dunston Hall Hotel, Norwich
Dunston Hall Hotel, Spa and Golf Resort Hotel
Dunston Hall Hotel, Spa and Golf Resort Norwich
Dunston Hall Hotel, Spa and Golf Resort Hotel Norwich

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 383 out of 1006 reviews
5 - Excellent 38%
Rating 4 - Good. 382 out of 1006 reviews
4 - Good 38%
Rating 3 - Okay. 152 out of 1006 reviews
3 - Okay 15%
Rating 2 - Poor. 68 out of 1006 reviews
2 - Poor 7%
Rating 1 - Terrible. 21 out of 1006 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Very grand hotel, in beautiful grounds. Check in was quick, finding the room was stressful. Was told where the first lift was not the second. Distraught with a child trying to find my room eventually a lovely room cleaner took me to my room. I was given a lovely double room, with a separate sitting section. Amazing! Rooms are NOT cleaned daily, not even beds made or clean towels daily. Rooms when cleaned still feel rushed, bits between the bed and sideboard which looked like it hadn’t been cleaned for a while. Asked for an iron, got an iron no ironing board, reception or just one receptionist seemed obnoxious. Check out receptionist was lovely. Buffett was lovely. Mixed feelings about my stay.
Stayed 5 nights in Aug 2022

3/5 Okay

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
When I first pulled up, this hotel looked really grand and my expectations were high but I’d soon be disappointed. The general areas were ok although needed updating especially the grouting in bathroom area, in the spa looked old and bit dirty but the swimming pool was nice and big. Breakfast was great. The room was ok but carpet and bathroom weren’t that clean and smelled foisty. I stayed there 3 nights and I had no house service, no one cleaned, emptied my bins or made my bed. Yet they did my friend’s. When I went to complain to the receptionist, she said, they only clean every other day, I replied that my friend had hers done daily and it’s only then that she said she’d get house keeping. I told her I was leaving today so she just said ok. There was no apologies or anything. In general I have had better service and cleanliness in hotels that were cheaper and less stars, so not sure what their four stars is for???
Stayed 3 nights in Aug 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service
Great service
Stayed 1 night in Aug 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very good and friendly but glasses and broken glass were left on the patio for more than 24 hours - the menus were limited, a number of items were unavailable and this did not change. A fire alarm drill went off as we were coming to the end of a massage - nobody seemed to comprehend that rushing to get dressed and evacuate a building ruined this experience
Stayed 5 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property. Loved it & would recommend it.
Stayed 1 night in Jun 2022