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"I got given a dirty fork with my dinner and when asking for a clean one there was no apology or anything. That completely ruined my stay as obviously the staff don’t care to make sure standards are kept high"

"Staff were okay. No enthusiasm or whatsoever and just literally gave us the welcome paper and that's it. Restaurant staff were slightly better as they were a bit more welcoming and helpful. Breakfast was basic and dry. We wanted to swim and use the pool with our baby but weren't allowed as they told us that there's only a time allowed for babies, however this wasn't explained to us upon checking in and a bit of consideration and 'hospitality' could go a long way as we requested that even a quick lounge would really be appreciated but nothing. Again, dry communication. "

"Clean efficient friendly and superb breakfast , courtesy bus not courtesy at 4 quid but no knock on the hotlel"

"A thoroughly enjoyable stay. As always, the staff were smashing."

"Breakfast was delicious - almost too much food! Not easy to get food in the evenings though so we ate out, which was easy enough."