Best Western Heath Court Hotel

Photo gallery for Best Western Heath Court Hotel

Primary image
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Best Western Heath Court Hotel

Best Western Heath Court Hotel

3.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Moulton Road, Newmarket, England, CB8 8DY

Explore the area

  • Popular LocationNational Horseracing Museum7 min walk
  • Popular LocationNewmarket Racecourse4 min drive
  • Popular LocationNational Stud4 min drive
  • AirportLondon (STN-Stansted)36 min drive

Choose dates to view prices

About this area

Newmarket

Located in Newmarket, Best Western Heath Court Hotel is in the city centre and near a train station. Looking to enjoy an event or a match while in town? See what's going on at Newmarket Racecourse.

What's nearby

  • National Horseracing Museum - 7 min walk
  • Newmarket Racecourse - 4 min drive
  • National Stud - 4 min drive
  • Royal Worlington & Newmarket Golf Club - 10 min drive
  • Wicken Fen National Nature Reserve - 18 min drive

Getting around

  • Newmarket Station - 13 min walk
  • London (STN-Stansted) - 36 min drive

Restaurants

  • Hmmburger - 2 min walk
  • Thai Street Cafe - 3 min walk
  • El Guaca - 3 min walk
  • Wildwood - 4 min walk
  • The Golden Lion - 4 min walk

About this property

Best Western Heath Court Hotel

3-star hotel near Newmarket Racecourse
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 41 rooms offer free WiFi, room service and LCD TVs with satellite channels. Premium bedding, coffee makers and hairdryers are among the other amenities available to guests.
Best Western Heath Court Hotel offers 41 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 38-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Newmarket hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee: GBP 12.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 38-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:30 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Monday and Friday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets stay for free
1 per room
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 45.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 12.50 per person (approximately)
  • Rollaway bed fee: GBP 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel
Best Western Heath Court Newmarket
Best Western Heath Court
Best Western Newmarket
Newmarket Best Western
Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel
Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel Newmarket

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 159 out of 369 reviews
5 - Excellent 43%
Rating 4 - Good. 138 out of 369 reviews
4 - Good 37%
Rating 3 - Okay. 53 out of 369 reviews
3 - Okay 14%
Rating 2 - Poor. 12 out of 369 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 369 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

3/5 Okay

Disliked: Cleanliness, property conditions & facilities
Just OK - a lot of bgd noise, quite tired
The room itself (we booked the larger room) was huge, with room for a sofa and two chairs. The bed was fairly comfortable. But a bunch of things weren't great. The towels and bath had hairs on them, the coffee machine was mouldy on the inside, the A/C unit just kept switching itself back on again every time we turned it off (pulled the fuse out in the end). The bathroom fan was constantly on and noisy, the hot water was noisy... everyone elses hot water and A/C and bathroom fans were noisy. Not the greatest night sleep, but not the worst I've ever had. Just not great for the price. Also the lift was out of order, the 1 and only lift. I have trouble on stairs, they apologised about it, but would have been more helpful to know about it in advance. The also offered to send someone to look at the a/c, but by that point we had pulled the fuse, and were only staying 1 night.
Stayed 1 night in Jan 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel , staff very friendly Very good breakfast Great central location
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Best Western in Newmarket
I really enjoyed staying at this hotel, everyone was so friendly and helpful, the staff were great. The service in the bar was very good and also at breakfast and the receptionist and manager were helpful, when I discussed visiting the National Racing Museum and said I could have a £5 off voucher, which was useful to know. Local knowledge was also very helpful too. Really enjoyed my stay with them and very much hope to stay there again, soon.
Stayed 4 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were fantastic and so helpful. Very clean room, comfortable bed and we were upgraded to a bigger room which was great. Really convenient and comfortable for a night or two in Newmarket.
Stayed 1 night in Dec 2021