5/5 Excellent
James Reed, Dallas
18 Oct 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021
The Riverside House Hotel
Photo gallery for The Riverside House Hotel
Overview of The Riverside House Hotel
The Riverside House Hotel
4.5/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast available
- Bar
- Room service
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP
Explore the area
- Mildenhall and District Museum5 min walk
- Royal Worlington & Newmarket Golf Club2 min drive
- Mildenhall Stadium10 min drive
- Cambridge (CBG)21 min drive
Choose dates to view prices
About this area
Mildenhall
Located in Bury St Edmunds, The Riverside House Hotel is in the historical district and on the riverwalk. Ely Cathedral and West Stow Country Park and Anglo Saxon Village are local landmarks, and the area's natural beauty can be seen at Lackford Lakes and Fuller's Mill Garden. National Horseracing Museum and National Stud are also worth visiting.
What's nearby
- Mildenhall and District Museum - 5 min walk
- Royal Worlington & Newmarket Golf Club - 2 min drive
- West Stow Country Park and Anglo Saxon Village - 10 min drive
- Mildenhall Stadium - 10 min drive
- Lackford Lakes - 12 min drive
Getting around
- Kennett Station - 9 min drive
- London (STN-Stansted) - 44 min drive
Restaurants
- The Riverside Terrace — 1 min walk
- Bell Hotel - 2 min walk
- En-Thai-Sing - 4 min walk
- Webb Sandwich Bar - 4 min walk
- Costa - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Wheelchair-accessible parking available
Food and drink
- Breakfast available for a fee
- 1 restaurant
- 1 bar
- Room service available
- Coffee/tea in a common area
Conveniences
- Lift
Guest services
- 24-hour front desk
- Daily housekeeping
- Luggage storage
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
Business services
- A meeting room
Outdoors
- Garden
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- Flat-screen TV
- Satellite channels
Food and drink
- Coffee/tea maker
More
- Desk
- Iron/ironing board (on request)
- Phone
- Safe
Similar properties
See similar properties
Mildenhall
3 star
Guest rating 4.5+
Free WiFi
Hotel
Air conditioned
Policies
Check-in
Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: GBP 9.95 for adults and GBP 9.95 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Property is also known as
Riverside House Hotel Bury St Edmunds
Riverside House Bury St Edmunds
The Riverside House
The Riverside House Hotel Hotel
The Riverside House Hotel Bury St Edmunds
The Riverside House Hotel Hotel Bury St Edmunds
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.7/5
Cleanliness
4.7/5
Staff & service
4.5/5
Amenities
4.4/5
Property conditions & facilities
3/5 Okay
Tim
Travelled with partner
17 Sept 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
5/5 Excellent
David
Business traveller
21 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality from start to Finish
Stayed 1 night in Jul 2021
3/5 Okay
Verified traveller
18 Jul 2021
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice venue but room a bit shabby with hard bed
Stayed 1 night in Jul 2021
4/5 Good
John
18 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021