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The Riverside House Hotel

Photo gallery for The Riverside House Hotel

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Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of The Riverside House Hotel

The Riverside House Hotel

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP

Explore the area

  • Popular LocationMildenhall and District Museum5 min walk
  • Popular LocationRoyal Worlington & Newmarket Golf Club2 min drive
  • Popular LocationMildenhall Stadium10 min drive
  • AirportCambridge (CBG)21 min drive

Choose dates to view prices

About this area

Mildenhall

Located in Bury St Edmunds, The Riverside House Hotel is in the historical district and on the riverwalk. Ely Cathedral and West Stow Country Park and Anglo Saxon Village are local landmarks, and the area's natural beauty can be seen at Lackford Lakes and Fuller's Mill Garden. National Horseracing Museum and National Stud are also worth visiting.

What's nearby

  • Mildenhall and District Museum - 5 min walk
  • Royal Worlington & Newmarket Golf Club - 2 min drive
  • West Stow Country Park and Anglo Saxon Village - 10 min drive
  • Mildenhall Stadium - 10 min drive
  • Lackford Lakes - 12 min drive

Getting around

  • Kennett Station - 9 min drive
  • London (STN-Stansted) - 44 min drive

Restaurants

  • The Riverside Terrace — 1 min walk
  • Bell Hotel - 2 min walk
  • En-Thai-Sing - 4 min walk
  • Webb Sandwich Bar - 4 min walk
  • Costa - 4 min walk

About this property

The Riverside House Hotel

Rivewalk hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk and tour/ticket assistance are on-site. All 15 rooms feature modern comforts such as flat-screen TVs with satellite channels, along with free WiFi. Other amenities available to guests include room service, premium bedding and coffee makers.
The Riverside House Hotel offers 15 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: GBP 9.95 for adults and GBP 9.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

Riverside House Hotel Bury St Edmunds
Riverside House Bury St Edmunds
The Riverside House
The Riverside House Hotel Hotel
The Riverside House Hotel Bury St Edmunds
The Riverside House Hotel Hotel Bury St Edmunds

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 118 out of 196 reviews
5 - Excellent 60%
Rating 4 - Good. 64 out of 196 reviews
4 - Good 33%
Rating 3 - Okay. 11 out of 196 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 196 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 196 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 2 nights in Oct 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food very bland
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality from start to Finish
Wonderful place beautiful inside and out and would recommend this place to stay to anyone.
Stayed 1 night in Jul 2021

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice venue but room a bit shabby with hard bed
The mattress was very hard and myself and my partner both had back ache in the morning. The bedside tables looked really shabby and damaged and the window didnt open because the rope was broken. There was a lot of noise from other residents. Its a shame because it was clean, the staff were nice and the dining facilities and location were good.
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021