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The Riverside House Hotel

Star Rating
3.5 out of 5

Photo gallery

Featured image
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

4.5 out of 5 Wonderful
165 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air conditioning
Restaurant
Bar
Room service

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

17 Mill Street, Mildenhall, Bury St Edmunds, England

Explore the area

Popular LocationMildenhall Stadium10 min drive
Popular LocationNational Horseracing Museum14 min drive
Popular LocationWest Stow Country Park and Anglo Saxon Village17 min drive
AirportCambridge (CBG)21 min drive

Choose dates to view prices

  • Classic Double Room

    Photos of Classic Double Room

    4.9/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Double Room

  • Family Room

    Photos of Family Room

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 4
    • 1 Double Bed OR 2 Single Beds
    More detailsFamily Room

  • Honeymoon Suite

    Photos of Honeymoon Suite

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsHoneymoon Suite

  • Double Room, Garden View

    Photos of Double Room, Garden View

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Single Bed
    More detailsDouble Room, Garden View

About this area

Mildenhall

Located in Bury St Edmunds, The Riverside House Hotel is in the historical district and on the riverwalk. Ely Cathedral and Ickworth House are local landmarks, and the area's natural beauty can be seen at West Stow Country Park and Anglo Saxon Village and Lackford Lakes. Fuller's Mill Garden and National Stud are also worth visiting.

Visit our Mildenhall travel guide
Map
Popular Location

What's nearby

  • Mildenhall Stadium - 10 min drive
  • National Horseracing Museum - 14 min drive
  • Brandon Heritage Centre - 15 min drive
  • West Stow Country Park and Anglo Saxon Village - 17 min drive
  • Brandon Country Park - 18 min drive

Getting around

  • Kennett Station - 9 min drive
  • London (STN-Stansted) - 44 min drive

Restaurants

  • The Riverside Terrace — 1 min walk
  • Spice Lounge - 2 min walk
  • Bella Pizza - 3 min walk
  • Dominos - 4 min walk
  • En-Thai-Sing - 4 min walk

About this property

The Riverside House Hotel

Rivewalk hotel with free breakfast and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free English breakfast and free WiFi in public areas are also provided. Additionally, a meeting room, a 24-hour front desk and tour/ticket assistance are on-site. All 15 rooms feature modern comforts such as flat-screen TVs with satellite channels, along with free WiFi. Other amenities available to guests include room service (during limited hours), premium bedding and coffee/tea makers.
The Riverside House Hotel offers 15 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free English breakfast available daily 7 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 5:00 PM and 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 9.95 for adults and GBP 9.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

Riverside House Hotel Bury St Edmunds
Riverside House Bury St Edmunds
The Riverside House
The Riverside House Hotel Hotel
The Riverside House Hotel Bury St Edmunds
The Riverside House Hotel Hotel Bury St Edmunds

Frequently asked questions

Can I cancel my reservation for free at The Riverside House Hotel and receive a full refund?
Yes, The Riverside House Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Riverside House Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Riverside House Hotel?
As of 15 Aug 2020, prices found for a 1-night stay for 2 adults at The Riverside House Hotel on 19 Aug 2020 start from £95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
This property doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 5:00 PM to 11:00 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10:00 AM.
Where is this property located?
Situated on the riverwalk, this hotel is 0.3 mi (0.4 km) from Mildenhall and District Museum and 1.4 mi (2.3 km) from Royal Worlington & Newmarket Golf Club. Mildenhall Stadium and West Stow Country Park and Anglo Saxon Village are also within 6 miles (10 km).

Guest reviews

Overall score and ratings for The Riverside House Hotel

4.5
Wonderful
165 reviews
5 - Excellent
97
4 - Good
57
3 - Okay
8
2 - Mediocre
3
1 - Poor
0
4.7
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.4
Property condition
4.0 out of 5 Good
Martin
Business traveller
20 Mar 2020
  • Liked: Staff & service, property conditions & facilities, room comfort
Great Homely Hotel!

I have stayed at this hotel several times and the staff are so friendly and it always gives me a homely feel. This is my number one hotel i look for when staying in this area.

Stayed 2 nights in Mar 2020
5.0 out of 5 Excellent
Steve
Business traveller
18 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place !

Good cosy,comfortable hotel set in a nice location with a lovely rear garden. Lovely tasty food with good portions & nice winged chairs to sit in the bar after dinner.

Stayed 1 night in Mar 2020
4.0 out of 5 Good
Martin
Business traveller
15 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel

my stay was as always with this hotel very good. Staff are very accommodating and friendly.

Stayed 1 night in Mar 2020
4.0 out of 5 Good
Mrs D J
Travelled with family
8 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super place to stay

Lovely place to stay - would be even better in the summer as location great. Just stayed the one night. Everyone ver pleasant and polite. Breakfast was fab too.

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
Anne
Travelled with family
7 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

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