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The Swan Hotel

Photo gallery for The Swan Hotel

Featured image
Outdoor spa bath
In-room safe, individually furnished, desk, iron/ironing board
In-room safe, individually furnished, desk, iron/ironing board
In-room safe, individually furnished, desk, iron/ironing board

Overview of The Swan Hotel

The Swan Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
High Street 1, Lavenham, Sudbury, England, CO10 9QA

Explore the area

  • Popular LocationCorpus Christi Guildhall4 min walk
  • Popular LocationLittle Hall Lavenham4 min walk
  • Popular LocationChurch of Saint Peter and Saint Paul9 min walk
  • AirportLondon (STN-Stansted)62 min drive

Choose dates to view prices

About this area

Lavenham

Located in Sudbury, The Swan Hotel is in the historical district. Great Cornard Country Park and Dedham Vale reflect the area's natural beauty and area attractions include Lavenham Falconry and Ickworth House.
Visit our Lavenham travel guideOpens in a new window
Map

What's nearby

  • Corpus Christi Guildhall - 4 min walk
  • Little Hall Lavenham - 4 min walk
  • Church of Saint Peter and Saint Paul - 9 min walk
  • Holy Trinity Church - 9 min drive
  • Kentwell Hall - 13 min drive

Getting around

  • Sudbury Station - 16 min drive
  • London (STN-Stansted) - 62 min drive

Restaurants

  • The Gallery Restaurant — 1 min walk
  • The Brasserie — 1 min walk
  • Munnings Tea Rooms - 3 min walk
  • The Angel - 4 min walk
  • The Cock Horse Inn - 7 min walk

About this property

The Swan Hotel

Romantic hotel with 2 restaurants and sauna
This smoke-free hotel features 2 restaurants, a bar/lounge and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms and 24-hour room service are on-site. All 45 individually furnished rooms feature free WiFi and 24-hour room service. Flat-screen TVs, coffee makers and free bottled water are among the other amenities available to guests.
The Swan Hotel offers 45 forms of accommodation with a safe and complimentary bottles of water. This individually furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

This Sudbury hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free off-site parking
  • Street parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 19 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Sauna
  • Spa services
  • Steam room

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Upper floors only accessible by stairs
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individually furnished
  • Iron/ironing board
  • Mobile key entry
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 17 November 2021 to 17 November 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 12 per pet, per night
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 19 per person (approximately)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Swan Hotel Sudbury
Swan Hotel Sudbury
Hotel The Swan Hotel Sudbury
Sudbury The Swan Hotel Hotel
The Swan Hotel Sudbury
Swan Sudbury
Swan Hotel
Swan
Hotel The Swan Hotel
The Swan Hotel Hotel
The Swan Hotel Sudbury
The Swan Hotel Hotel Sudbury

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 206 out of 293 reviews
5 - Excellent 70%
Rating 4 - Good. 69 out of 293 reviews
4 - Good 24%
Rating 3 - Okay. 12 out of 293 reviews
3 - Okay 4%
Rating 2 - Poor. 6 out of 293 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 293 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was noisy from traffic, but got a move the next morning, both rooms were very nice. Excellent breakfast, could have been a bit warmer. Staff at breakfast were great. Wi-fi was down for a whole day, worked fine the next day, no help with luggage, not many of the wood burning fires were on, no lager on tap on one evening. The spa was nice and relaxing. Had a lovely time at the hotel and village and would definitely stay again. However we st
Stayed 4 nights in Jan 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and ambiance
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and service was great. Room was lovely, clean & tidy
Stayed 2 nights in Oct 2021

4/5 Good

Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Wonderful hotel. Staff very helpful, great service and food. Would recommend
Stayed 1 night in Oct 2021