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Guest reviews

4.6 out of 5 Wonderful
252 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Spa
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationLittle Hall Lavenham4 min walk
Popular LocationCorpus Christi Guildhall4 min walk
Popular LocationChurch of Saint Peter and Saint Paul9 min walk
AirportLondon (STN-Stansted)61 min drive

Choose dates to view prices

  • Grand Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 75 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsGrand Suite, 1 Bedroom
  • Superior Double or Twin Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Double or Twin Room
  • Classic Double Room

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Double Room
  • Deluxe Double Room

    4.5/5 guest room rating

    Room amenities

    • 193 sq ft
    • Sleeps 2
    More detailsDeluxe Double Room
  • Grand Double Room

    5/5 guest room rating

    Room amenities

    • 97 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsGrand Double Room
  • Double Room

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room
4.6
Wonderful
5 - Excellent
174
4 - Good
62
3 - Okay
11
2 - Poor
5
1 - Terrible
0

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay in this hotel full of history and character. Service and food was amazing. Really felt spoilt staying here.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The swan is a wonderful place to stay.... from check in to check out the staff where wonderful to make your stay the best it could be..... rooms where very good, beds where comfortable lots of little touches with robes, slippers and temple spa toiletries.... breakfast was so good, would have no problem recommending this hotel as a great place for people to stay.
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and a very special venue to celebrate our Ruby Wedding Anniversary.
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel and brilliant team.
An amazing hotel oozing with character. All the staff were amazing. Friendly, polite and despite Covid19 limitations made us so very welcome and looked after.
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been staying for 22 years which speaks for its self.xx
Stayed 1 night in Jul 2020

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