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"Breakfast was great, very easy check in "

"The hotel was the perfect location for m weekend visit with family, and the view of the lake from my room was really charming. The staff were incredible friendly. Thank you for making my staff stress free. "

"The whole place needs a refurb. My bedroom could have done with a clean and the toilet actually needed flushing before I could use it. The stairs and corridors wer dusty in corners and one corridor had a peculiar smell. I know it was an old building but I’m sure even old buildings could have lifts installed and maybe ramps and here one or two steps are. Not good value for money and the breakfast certainly wasn’t. The restaurant and bar are were clean and smart and the staff were pleasant and helpful."

"I have stayed 4 times with work. This time I couldn't relax as I could hear scurrying around in the ceiling. Thinking this was a mouse/rat infestation, they assured me it wasn't but it was actually squirrels. They did move my room after reporting it. However if squirrels are known about, I was shocked I was put in a room with that issue. I may consider somewhere else to stay next time. "

"The room was a good size, the bed very comfortable the bathroom was good sized. The shower was over the bath with shower curtains, not great for older persons. There was a warning sign about the heated towel rail which was not heated.A request to the duty manager to turn it on, produced no result, nor a report back. The breakfasts were fine and we were happy to have dinner three nights. Car parking in front of the hotel was good. Staff, apart from the duty manager who did not perform or report, were friendly, most were young and seemed to be learning on the job."

"Great breakfast, very friendly staff "

"We have stayed at this hotel 6 times previously, great for the Lingfield races. This occasion we got a first floor race course view close to the finishing post. Turned up 2 hours prior to normal check in time and was allowed to check in. Always find the staff here pleasant and helpful. After the race had drinks in the bar, good atmosphere. Room was great, lovely king size bed. Breakfast was great as usual but very busy at 0845. No shortage of either fresh fruit, cereals or hot full breakfast. Staff kept on top of this. We will use this hotel again."

"Excellent "

"Breakfast was good lots of choice staff and facilities great"