Title: Smith & Western Tunbridge Wells Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Smith & Western Tunbridge Wells Hotel in Royal Tunbridge Wells with free breakfast and restaurant ![Bar (on property)](https://images.trvl-media.com/lodging/23000000/22800000/22797500/22797415/9c3eed73.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Room | Bathroom | Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/23000000/22800000/22797500/22797415/317d0122.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22800000/22797500/22797415/f7e7c8b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/23000000/22800000/22797500/22797415/4dbc6d97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22800000/22797500/22797415/30c8e1bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Smith & Western sits in central Tunbridge Wells, offering travelers a quiet escape with a garden to relax in. Guests can connect to WiFi throughout, grab drinks at the bar, or dine in the restaurant. Past visitors particularly appreciate the staff's helpfulness. 9.2 Wonderful ## Popular amenities - - - - Bar - Room service - Housekeeping £110 includes taxes & fees 18 Nov - 19 Nov ## Room options ### Check availability for these dates Tonight [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=22797415&PinnedHotelID=22797415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=22797415&PinnedHotelID=22797415&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=22797415&PinnedHotelID=22797415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=22797415&PinnedHotelID=22797415&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=22797415&PinnedHotelID=22797415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=22797415&PinnedHotelID=22797415&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=22797415&PinnedHotelID=22797415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=22797415&PinnedHotelID=22797415&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22800000/22797500/22797415/30c8e1bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 9.0 Wonderful 14 reviews ### Highlights Heating Free rollaway/extra beds Flat-screen TV Private bathroom Hairdryer Coffee/tea maker Free bottled water Digital channels - 300 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRoyal-Tunbridge-Wells-Hotels-Smith-Western-Tunbridge-Wells.h22797415.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRoyal-Tunbridge-Wells-Hotels-Smith-Western-Tunbridge-Wells.h22797415.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.12401%2C0.25743&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1glG9yR876CcYHo5O3r9IWDwWcQ=) Linden Park Rd, Royal Tunbridge Wells, England, TN2 5QL #### What's nearby - Pantiles - 1 min walk - 0.1 miles - Spa Valley Railway - 3 min walk - 0.2 miles - Assembly Hall Theater - 15 min walk - 0.8 miles - Tunbridge Wells Museum and Art Gallery - 15 min walk - 0.8 miles - Tunbridge Wells Golf Club - 17 min walk - 0.9 miles #### Getting around - Tunbridge Wells West Station - 5 min walk - Gatwick Airport (LGW) - 52 min drive #### Restaurants - ‪The Ragged Trousers - ‬4 min walk - ‪The Sussex Arms - ‬3 min walk - ‪Old Auction House - ‬2 min walk - ‪The Pantiles Tap - ‬3 min walk - ‪Smith & Western - ‬3 min walk ## About this property ### Smith & Western Tunbridge Wells Upscale hotel At Smith & Western Tunbridge Wells, you can look forward to free continental breakfast, a terrace and a garden. Free in-room WiFi is available to all guests, along with a bar and a restaurant. You'll also enjoy the following perks during your stay: - Free self-parking - Smoke-free property, free newspapers and luggage storage - Guest reviews give top marks for the helpful staff Room features All guest rooms at Smith & Western Tunbridge Wells have amenities, such as free WiFi and free newspapers, in addition to free bottled water and room service. Other amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with digital channels - Coffee/tea makers, heating and daily housekeeping ## Similar properties ![Superior Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/1000/994/a12c6112.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Wells Hotel Royal Tunbridge Wells - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 992 reviews £64 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=994&PinnedHotelID=994&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/8900/8849/440887da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Spa Hotel Royal Tunbridge Wells - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 1,001 reviews £121 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=8849&PinnedHotelID=8849&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/8000000/7730000/7728500/7728489/a8a6aa03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel du Vin & Bistro Tunbridge Wells Tunbridge Wells Town Centre - 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Parking included - Free WiFi - Restaurant - Breakfast available 7.2 Good 550 reviews £50 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=10748&PinnedHotelID=10748&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/12000000/11910000/11900200/11900178/c306cb4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Carpenters Arms Tonbridge - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 126 reviews £99 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=11900178&PinnedHotelID=11900178&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10970000/10966400/10966302/745dacd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camden Arms Hotel Royal Tunbridge Wells - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 224 reviews £92 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=10966302&PinnedHotelID=10966302&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Free continental breakfast available daily 9:00 AM to noon - A bar/lounge - A restaurant ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Free bottled water - Room service ### More - Desk - Free daily newspapers - Heating - Iron/ironing board ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 9 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions The front desk is open daily from 3 PM - 9 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Smith Western Tunbridge Wells Hotel Royal Tunbridge Wells Smith Western Tunbridge Wells Hotel Smith Western Tunbridge Wells Royal Tunbridge Wells Smith Western Tunbridge Wells Smith & Western Tunbridge Wells Hotel Royal Tunbridge Wells Smith And Western Tunbridge Wells Smith & Western Tunbridge Wells Royal Tunbridge Wells Smith Tunbridge Wells Hotel Smith & Tunbridge Wells Smith & Western Tunbridge Wells Hotel Smith & Western Tunbridge Wells Royal Tunbridge Wells Smith & Western Tunbridge Wells Hotel Royal Tunbridge Wells ## Frequently asked questions ### Is Smith & Western Tunbridge Wells pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Smith & Western Tunbridge Wells? > As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at Smith & Western Tunbridge Wells on 18 Nov 2025 start from £110.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-Smith-Western-Tunbridge-Wells.h22797415.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Smith & Western Tunbridge Wells? > Self-parking is free at this property. ### What time is check-in at Smith & Western Tunbridge Wells? > Check-in start time: 3 PM; check-in end time: 9 PM. ### What time is check-out at Smith & Western Tunbridge Wells? > Checkout is at noon. ### Where is Smith & Western Tunbridge Wells located? > Situated in Royal Tunbridge Wells, this hotel is within a 5-minute walk of Pantiles and Spa Valley Railway. Calverley Grounds and Trinity Theatre are also within 15 minutes. Tunbridge Wells West Station is only a 5-minute walk and Tunbridge Wells Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Smith & Western Tunbridge Wells Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 121 8 - Good 62 6 - Okay 9 4 - Poor 1 2 - Terrible 3 ### 9.2/10 Cleanliness ### 9.4/10 Staff & service ### 9.2/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Matthew 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was nice place cheap good food and drinks and restaurants near ##### Matthew Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Eelco 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Western movie style design, country music and steaks and burgers for dinner was the outlook booking a room here. They didn't disappoint. Great shower too! ##### Eelco Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Michael 30 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities fully enjoyed our three nights, service was good, rooms where clean, dinning was excellent, and not to far to walk into the town, breakfast was served to us , we are used to getting our own, but this did work out ok, and upon leaving, we re booked for next year. ![breakfast chow wagon with numerous food stuffs on it](https://a.travel-assets.com/ugc/hotel-reviews/0C4D1626817F9BD9D6B2CC6A48C30AEEB8A589511724790016420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![rack of ribs was excellent with a daquery to wash it down](https://a.travel-assets.com/ugc/hotel-reviews/FDF9683D0494BE19977717F04639A5CE374292B61724790242869.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![that western look from outside](https://a.travel-assets.com/ugc/hotel-reviews/03466494DA7C47753EB30B11066AA68F6B4C774A1724790434693.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![the Indian statues must stand about eight foot tall](https://a.travel-assets.com/ugc/hotel-reviews/4F614508901E041449F2982163D9811E53A1AACE1724790526891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Kevin 19 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing themed rooms, very clean m with crisp white cotton sheets, and very comfy bed and pillows. Powerful shower and fluffy towels. Breakfast choice was amazing, cooked to order , very hot and tasty. Staff could not have been more helpful, requested more tea and milk sachets, bought to our room with 5 mins and asked if we would prefer fresh milk! Lady serving breakfast was lovely, very helpful and friendly Definitely stay here again ##### Kevin Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Christine 21 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was clean, comfortable and had all we needed in it. Staff were efficient and friendly. Really enjoyed our stay overnight at this hotel. The food in the restaurant was freat. Cannot fault this hotel. Had a car park too. ##### Christine Stayed 1 night in Nov 2022 ### 8/10 Good #### Ken 25 Jul 2022 Liked: Cleanliness, staff & service It was okay, but not exceptional. ##### Ken Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Zoe 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a fantastic hotel! I had an unforgettable stay here in one of their amazingly decorated, very comfortable 'ranch' rooms. The food was great, staff very friendly and accommodating and easy parking on-site too. This hotel is an amazing experience for any wannabe cowboys or cowgirls! ##### Zoe Stayed 1 night in Oct 2025 ### 8/10 Good #### Mona 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An unusual place to stay but a good value & perfect for me. I was on a road trip in the UK and this was my first stop. The hotel is ancillary to a Cowboy & Indian themed restaurant. I arrived before 3pm and had no trouble parking in their lot. A restaurant staff member checked me in and showed me to my room. The room was spacious and the bathroom modern. All the rooms were themed and named after Native American tribes. I was taken aback by that. At least there was an educational statement about the tribe on the wall of my room. The room had a fridge as well as coffee machine and kettle. There was no AC, but a small fan had been provided. The wi-fi worked fine. Reception is not 24/7 — no staff are on site from about 12am to 6:30am. There’s a side door accessible using a fob attached to your room key if you’re coming or going after hours. It sounds like the rooms are always filled in advance, so no need to worry about being there alone. Breakfast was included and one could pick from just about anything in the breakfast menu. The only drawback staying there was that music blared from down stairs until about 11pm so I couldn’t sleep. The location was great. There’s a Sainsbury and Lidl right there so I could stock up for the rest of my trip. I was also able to walk down to The Pantiles which is close by. If you’re traveling with young kids this is probably a fun place because of the western themed restaurant (think saddles as barstools). ##### Mona Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Oriel 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome cowboys and Indian theme great beds Awesome breakfast ![](https://a.travel-assets.com/ugc/hotel-reviews/5abdeaa7-40e1-475a-8c45-c0c1a007e099-1753941043253.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Oriel Stayed 2 nights in Jul 2025 ### 8/10 Good #### LYNNETTE 17 Jul 2025 Liked: Room comfort Overall good. Half and half on service, first night great, second night different person looked bored at being there. Shower fittings cheap barely hanging on wall. ##### LYNNETTE Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ollie 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly and fun Lovely staff, great food. Mattress in Apache had some hard springs. Good value for money with breakfast included. Evening staff were really good with us even though we arrived late, thanks guys. ![](https://a.travel-assets.com/ugc/hotel-reviews/48ec472b-8efc-49ee-a8f5-0e8c1da02470-1751825804541.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ollie Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Robert 2 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great food. Good atmosphere ##### Robert Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ian 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very comfortable and great value The Rooms are spotlessly clean and have everything you could need. Very comfortable and good size room. I liked the Western theme. Breakfast was prepared freshly and was a very good size. Very good all round and good value ##### Ian Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Amy 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Yippee Kay-Aye Great hotel. Fun and quirky with the Western theme I really enjoyed my stay. ##### Amy Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Rhianne 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it here, the food is exceptional!.. The room was very clean and tidy and all staff go above and beyond to be welcoming.. The one and only downside is the music was really loud in the bar, unfortunately it was the night we stayed that there was also a big party downstairs partying until 11pm!.. But don't let this out you off as it really is a very unique place to stay ##### Rhianne Stayed 1 night in Oct 2024 ### 8/10 Good #### Ian 29 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Work trip Enjoyed my stay, for the price it was excellent value for money. Staff were very helpful, had one issue with no hot water in my room which was sorted out. ##### Ian Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Michael 27 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities fully enjoyed our three nights, service was good, rooms where clean, dinning was excellent, and not to far to walk into the town, breakfast was served to us , we are used to getting our own, but this did work out ok, and upon leaving, we re booked for next year. ![breakfast chow wagon with numerous food stuffs on it](https://a.travel-assets.com/ugc/hotel-reviews/0C4D1626817F9BD9D6B2CC6A48C30AEEB8A589511724790016420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![rack of ribs was excellent with a daquery to wash it down](https://a.travel-assets.com/ugc/hotel-reviews/FDF9683D0494BE19977717F04639A5CE374292B61724790242869.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![that western look from outside](https://a.travel-assets.com/ugc/hotel-reviews/03466494DA7C47753EB30B11066AA68F6B4C774A1724790434693.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![the Indian statues must stand about eight foot tall](https://a.travel-assets.com/ugc/hotel-reviews/4F614508901E041449F2982163D9811E53A1AACE1724790526891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Marie 27 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff here are great. The friendliest team I've ever had the pleasure to be greeted by in any hotel Ive stayed and Ive travel alot. They are a great assest to your establishment. ##### Marie Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Robin 14 Aug 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Haven't been this disappointed since shreck 2 Poor show. Had meals at this smith and weston before and really enjoyed then so thought when I'm next down I'll book a night. First impression was good but whe i arrived at 9:30 but once i had been out to get somthing to eat (and returned) i found the shower not to be working! Unfortunately this was after the staff had left. In the morning while eating my yoghurt from the self serve the spoon texture felt a bit odd. Much to my disgust and horror the spoon was dirty! I thought it must have been me so went to get another to find 5/7 were dirty! Very disappointed. Then to top it off the staff member said the showers was a know issue and it should now be working..... unfortunately this was at half seven so no tome to use. ##### Robin Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Judy 5 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was our best stay while visiting the UK, amazing breakfast as well. ##### Judy Stayed 3 nights in Aug 2024 ### 8/10 Good #### Verified traveller 9 Jul 2024 Liked: Cleanliness, staff & service, room comfort #### Great place to stay. This is a great themed pub, hotel , the staff are friendly and on the ball , even showing you to your room . My room was clean and even carried on the Wild West theme . The food was a little limited, but is was a cowboy/ cowgirl place so I guess they eat a lot of burgers. ##### Verified traveller Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Verified traveller 16 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Right from check-in, staff were friendly and helpful. Riley took on my query about payment resolving the issue and satisfactorily explained the discrepancy between my app and his system. He took our bags to our room and ensured all was well. This excellent customer service by all staff members continued throughout our two night stay. A particular shout out to the smiley singing lady who made up our room. The room was clean and comfortable, nice big shower and good facilities. We would stay again. ##### Verified traveller Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Deborah 18 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, comfortable and would definitely return The check in process was a little unclear for me as the website didn't say much, I arrived during dinner service and it was a tad strange lugging myself and my bags through the restaurant as I didn't really know where to go but after guidance from the staff I checked in at the bar, there is a separate entrance/exit to use once checked in which made it easier for daily use rather than going through the busy restaurant all the time. All of the staff were very friendly and helpful and my room and ensuite were bigger than I had expected. The bed was a good size with lovely pillows and fluffy duvet, it felt like home. I liked the room facilities such as the coffee pod machine, much nicer than sachets of cheap coffee in the morning and the hairdryer was good too. My room was very clean upon arrival and refreshed daily. The TV actually had a good choice of channels which all worked unlike some places. The bathroom was a great size with a powerful shower, good sized shower not a tiny box shower like you might expect from a hotel and it had nice large fluffy towels. I felt very comfortable and it was like a home from home for a few days. I was apprehensive about being above the busy wild west restaurant with loud music but you don't hear a thing, it was very peaceful which was great. This was the most comfortable hotel stay I've had in a while and I'd definitely return. ##### Deborah Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Julie 17 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, spacious rooms with modern en suite. Tea making facilities and toiletries provided. Third time we have stayed here. Staff are always lovely. Choice of tasty breakfasts included. Definitely recommend. ##### Julie Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Julia 22 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous Lovely themed place, we did an evening event on the Spa Valley Railway and wS 2 minutes walk, no worries about parking. Food was great both meals in restaurant and breakfast. If you suffer with being hot, suggest you use the supplied fan ##### Julia Stayed 1 night in Jan 2024 ## Expedia's Latest Trends ### Hotels > [The Grand Atlantic Hotel](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-The-Grand-Atlantic-Hotel.h13326418.Hotel-Information) > > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [The Coppid Beech Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Coppid-Beech-Hotel.h3809.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)