Mercure Tunbridge Wells Hotel

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Mercure Tunbridge Wells Hotel

Mercure Tunbridge Wells Hotel

4.0 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL

Explore the area

  • Popular LocationTunbridge Wells Chalybeate3 min drive
  • Popular LocationTunbridge Wells Museum and Art Gallery4 min drive
  • Popular LocationDunorlan Park5 min drive
  • AirportLondon (LGW-Gatwick)40 min drive

Choose dates to view prices

About this area

Royal Tunbridge Wells

Located in Royal Tunbridge Wells, Mercure Tunbridge Wells Hotel is near a train station. Tonbridge Castle and Penshurst Place and Gardens are notable landmarks, and the area's natural beauty can be seen at Dunorlan Park and Bedgebury National Pinetum and Forest. Don't miss out on a visit to Hop Farm Family Park. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's quiet location.

What's nearby

  • Tunbridge Wells Chalybeate - 3 min drive
  • Tunbridge Wells Museum and Art Gallery - 4 min drive
  • Dunorlan Park - 5 min drive
  • Church of St Thomas a Becket - 6 min drive
  • Nevill Golf Club - 8 min drive

Getting around

  • Royal Tunbridge Wells High Brooms Station - 5 min drive
  • Gatwick Airport (LGW) - 40 min drive

About this property

Mercure Tunbridge Wells Hotel

4-star hotel near Dunorlan Park
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, 24-hour room service and conference space.
Mercure Tunbridge Wells Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. LED televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Mallows

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (4306 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 PM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 186 out of 858 reviews
5 - Excellent 22%
Rating 4 - Good. 373 out of 858 reviews
4 - Good 43%
Rating 3 - Okay. 198 out of 858 reviews
3 - Okay 23%
Rating 2 - Poor. 70 out of 858 reviews
2 - Poor 8%
Rating 1 - Terrible. 31 out of 858 reviews
1 - Terrible 4%

3.9/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.5/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, next to the hospital. Pleasant syaff.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jun 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard room, long walk from reception, long wait for bar food
Stayed 1 night in May 2022

4/5 Good

Stayed 1 night in Mar 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be returning
Very pleasant staff. Swimming pool was a welcome de-stress and very warm. We took our small dog with us so were given a table in the bar area for breakfast meaning we didn't have to leave our dog in our room on her own - such a good idea- I wish other hotels could be this thoughtful. My only comment would be that the pillows were too hard and the duvet too warm, but hey, you can't please everyone. Will certainly recommend to others and will be returning (with my own pillow). Very convenient for RTW.
Stayed 1 night in Mar 2022