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3.7
Good
Rating 5 - Excellent. 172 out of 813 reviews
5 - Excellent 21%
Rating 4 - Good. 353 out of 813 reviews
4 - Good 43%
Rating 3 - Okay. 192 out of 813 reviews
3 - Okay 24%
Rating 2 - Poor. 67 out of 813 reviews
2 - Poor 8%
Rating 1 - Terrible. 29 out of 813 reviews
1 - Terrible 4%

3.9/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Heating not working
Lack of working heating in room. Colleagues in other rooms had the same issue.
Stayed 1 night in Nov 2020

3/5 Okay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
average
Management supplied a letter explaining special covid setup. 1) a black bag would be supplied for rubbish= not done 2) breakfast grab bag would be put outside my door each morning = not done. Radiator in my bathroom did not work during my stay. I reported all these issues to reception during my stay and none of them was resolved.
Stayed 4 nights in Nov 2020

3/5 Okay

Business traveller
Liked: Staff & service, room comfort
Could be better
Bed was comfortable, WiFi was rubbish and when I told reception all I was told was that it was the weather?? Pork loin was tough and fatty but the prawn cocktail was excellent.
Stayed 2 nights in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was comfortable, the room was relatively clean, the bathroom is in need of a bit of tlc (more so the shower area) and could have had a bit more of attention to the cleanliness. But overall it hasnt put me off staying again. I quiet like this hotel and the price is fab aswell.
Stayed 2 nights in Oct 2020

3/5 Okay

Business traveller
Good value for the price.
The hotel is a liitle dated, bar service was slow. Food was good, good value for price paid.
Stayed 2 nights in Oct 2020