Posted 05-Nov-2017 on Hotels
Problems with rooms booked and rooms given. No hot water 2 out of 3 days. Asked to move to another hotel and told that the rooms would be similar to what we'd had and that the breakfasts would be free for the bother. Rooms were less than what we'd paid for, charged for breakfast. Multiple phone calls from other cities we continued to visit to finally get the discount for the troubles caused as promised.
Staff were mostly always polite at both hotels but one didn't know what the other was saying and neither was willing to take charge and make a decision.
Trip to Spain was wonderful; hotel stays in One Shot Luchanna and One Shot Recolettes were not.