Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Ottimo hotel per servizi e posizione

Posted 18-Aug-2015
ottima posizione, staff gentile, disponibile e competente, pulizia buona e servizio impeccabile. Colazione abbondante e di ottima qualità. Ideale per un soggiorno a Madrid
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the center of the city.

Posted 15-Aug-2015
Excellent staff and the hotel is located a walk distance to the center of the city
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

Posted 08-Aug-2015
Pros: Location, design and service.
Cons: Gym.
Location: Mercado San Antón and Barceló- very cool renovated markets, great for dining or drinks.
Location is great and is close to everything. Modern, sleek and functional.
5 out of 5
Recommended
for Everyone
by A verified traveller from london,uk

Will definitely come back here again

Posted 30-Jun-2015
Excellent stay at innside luchana recently. Staff are very friendly, excellent suggestions of where to go nearby for food/drink/flamenco etc. The minibar had soft drinks that were included in the room price and replenished daily. The breakfast (selection was a bit limited and no one was there to take coffee/egg orders although they were on our second morning) and state of the cutlery (some weren't washed properly) is the only place where I would knock the rating down to good, but overall it was a very pleasant trip and me and my boyfriend would definitely come back again sometime.
4 out of 5
Recommended
for Everyone
by A verified traveller from S

Perfekte Lage im schönen Viertel

Posted 29-Jun-2015
Netter Service, Zimmer ab der 3. Etage angenehm ruhig. Frühstück sehr lecker, frischem rührei, echtem Saft und gutem Cafe con Leche. Kostenlose minibar mit Wasser, Cola, Orangensaft. Gerne wieder.
5 out of 5
Recommended
for Everyone
by A verified traveller from E.F

Excellent hotel and staff close to the city centre

Posted 08-Jun-2015
Lovely modern hotel with excellent and friendly staff. Nothing was too much trouble for any of the staff. Nuria was very helpful as we needed to sort out a surprise birthday cake for my sister prior to our arrival. Nuria was amazing and sorted out an amazing cake which was ready for us upon our arrival. I will definitely be returning to and recommending this hotel. Thank you for a lovely stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Jun-2015
Very helpful, friendly and charming staff. Hotel is in perfect shape. Very nice location.
5 out of 5
Recommended
for Everyone
by A verified traveller

Innside Luchana Madrid

Posted 03-Jun-2015
Pros: The staff were great! Very welcoming, friendly and helpful!
Cons: Perhaps investing in double glazed windows, as at night you could still hear the noise from the main street. However, it wasn't that bad!
Location: There are great restaurants near by!
I spent a weekend in Madrid to celebrate my 21st birthday with my family! My stay at Innside Madrid Luchana was extremely pleasant. The staff were extremely helpful and welcoming, they were always willing to help-from directions, to making restaurant reservations. The hotel itself is modern and up to date. The location is great, with restaurants and shops in walking distance and a metro station right outside the hotel, which is 2-3 stops from Gran Via and Puerto de sol (city centre). I would love to visit Madrid again and will be sure to book my trip with Innside Madrid Luchana! Great Hotel!
5 out of 5
Recommended
for Everyone
by A verified traveller from Linz / Österreich

Sehr schönes Hotel, U-Bahn direkt vor dem Hotel!

Posted 18-May-2015
Alles bestenst! Herrlicher Aufenthalt von 4 Nächte! Kann man nur weiterempfehlen! Im Zentrum ist man in ca. 10 Minuten mit der U-Bahn. Frühstück top um 10 Euro extra - zahlt sich wirklich aus! Zimmer sehr sauber - großes Badezimmer mit großer Dusche - herrlich! Einzig im Kleiderschrank gab es keine Kleiderbügel und auch keine Hängemöglichkeit für Kleider - leider nur Fächer. Aber sonst alles wirklich bestens inkl. dem Personal!
4 out of 5
Recommended
for Couples
by susan h from Utah

Great Hotel in a great Neighborhood.

Posted 18-May-2015 on Hotels
So nice, we stayed there twice!! We had to move from a different hotel near the city center, and we were so glad we did! This hotel is literally outside the door of the Balboa metro stop and is a nice, small hotel with very personal service. We decided to tour southern spain and come back, and hotel kept our bags for us at no charge, and the front desk staff were very helpful. Our first room 602, was HUGE and had two balconies. Very comfortable and clean with sitting area and great shower. Our second room 302, was smaller, but just a comfortable. A block away from the hotel is a great plaza, which is ringed with bars and tapas stores, and a great spot to buy espadrilles! We watched a Real Madrid game at the Bar Charlotte just up the street...lots of locals. We never had the breakfast or ate at the restaurant. This was such a nice spot, we highly recommend it.