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Pestana Plaza Mayor Madrid

Photo gallery for Pestana Plaza Mayor Madrid

Featured image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Pestana Plaza Mayor Madrid

VIP Access

Pestana Plaza Mayor Madrid

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Calle Imperial, 8, Madrid, 28012

Explore the area

  • Popular LocationPlaza Mayor4 min walk
  • Popular LocationPuerta del Sol4 min walk
  • Popular LocationGran Via Street9 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)18 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Pestana Plaza Mayor Madrid is in the city centre. The area's natural beauty can be seen at El Retiro Park, while Royal Palace of Madrid and Museo Nacional Centro de Arte Reina Sofia are cultural highlights. Enjoy an event or a match at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium—a top attraction that's not to be missed. Guests love the hotel's central location.

What's nearby

  • Plaza Mayor - 4 min walk
  • Puerta del Sol - 4 min walk
  • Plaza de la Villa - 6 min walk
  • Gran Via Street - 9 min walk
  • Almudena Cathedral - 9 min walk

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Tirso de Molina Station - 5 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 18 min drive

Restaurants

  • Terraza Plaza Mayor — 1 min walk
  • Café de la Plaza – Pátio — 1 min walk
  • Mimi's Creperia - 2 min walk
  • Cubiertos de Gloria - 2 min walk
  • Cafeeke - 3 min walk

About this property

Pestana Plaza Mayor Madrid

4-star Madrid hotel in Madrid Centro, near Plaza Mayor
Along with a full-service spa, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 87 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, Smart TVs come with satellite channels, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Pestana Plaza Mayor Madrid offers 87 forms of accommodation with minibars and espresso makers. 49-inch Smart televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathrobes, designer toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
Spa Pestana Plaza Mayor Madrid has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Off-site parking for EUR 29 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 21 for adults and EUR 15 for children
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • A meeting room

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Couples dining
  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 30 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 21 for adults and EUR 15 for children (approximately)
  • Nearby parking fee: EUR 29 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 271 out of 353 reviews
5 - Excellent 77%
Rating 4 - Good. 57 out of 353 reviews
4 - Good 16%
Rating 3 - Okay. 14 out of 353 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 353 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 353 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secure with many locking doors, beautiful indoor pool, warm bedding
Stayed 6 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel y excelentemente bien ubicado, con salida a la Plaza Mayor.
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been in Madrid before so i know how this area can be come noisy and touristy. It was a pleasant surprise and exceeded all my expectations. The hotel was beautiful, new and clean. Everyone from the reception, restaurant and cleaning staff were very nice. I really loved my stay here. It was quiet, comfortable and I loved waking up to the view of Plaza Mayor. The spa was a big plus!
Stayed 4 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice and in a great location. The Front Desk staff was very professional and accommodating. The breakfast was very good , but the young staff was not very professional. Lastly, do not eat at Don Calimar in the Plaza! Theron ace was horrible!
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well situated. The breakfast buffet have a ton of delicious options and the place is beautiful. The staff was very nice and the cleaning crew was blazing fast. Due to Covid we had to book an hour to go to the swimming pool but this was not an issue and we could enjoy the swimming pool with only a few people around. The only issue that I had was regarding a green LED on the celling (I guess from a security device) that literally light up the whole room at night. I will definitely book here again if I ever come back to Madrid.
Stayed 5 nights in Aug 2021