Title: Axel Hotel Madrid - Adults Only Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Axel Hotel Madrid - Adults Only Adults-only hotel with spa services and 24-hour front desk ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/e3733ba1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/79518a36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/fb89c726.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/30a4cc93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive lounge](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/b2116c76.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Madrid, Axel Hotel Madrid - Adults Only offers a stylish boutique experience. Enjoy the rooftop view, outdoor pool, and spa treatments. Multilingual staff assist with city navigation, and on-site laundry facilities add convenience. 8.8 Excellent ## Popular amenities - - - Spa - Bar - 24/7 front desk - Housekeeping £124 includes taxes & fees 8 Dec - 9 Dec ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=18944163&PinnedHotelID=18944163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=18944163&PinnedHotelID=18944163&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-10&selected=18944163&PinnedHotelID=18944163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-10&selected=18944163&PinnedHotelID=18944163&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=18944163&PinnedHotelID=18944163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=18944163&PinnedHotelID=18944163&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18944163&PinnedHotelID=18944163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18944163&PinnedHotelID=18944163&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/e2ac7069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Axel City 8.6 Excellent 43 reviews ### Highlights Air conditioning Heating Flat-screen TV Premium bedding Designer toiletries Private bathroom Hairdryer Minibar Air-conditioning Heating Premium bedding Designer toiletries Hair dryer Private bathroom - 161 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/8f6d1306.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Axel Premium 8.0 Very good 15 reviews ### Highlights Air conditioning Heating Flat-screen TV Premium bedding Private bathroom Hairdryer Bathrobes Designer toiletries Air-conditioning Heating Premium bedding Dressing gowns Designer toiletries Hair dryer - 226 sq ft - Sleeps 2 - 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/764ed3a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Axel Suite 10.0 Exceptional 3 reviews ### Highlights Air conditioning Heating Flat-screen TV Premium bedding Private bathroom Hairdryer Bathrobes Separate bath and shower Air-conditioning Heating Premium bedding Dressing gowns Designer toiletries Hair dryer - 549 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/661dcb7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Axel City Single Use 9.0 Wonderful 4 reviews ### Highlights Air conditioning Heating Flat-screen TV Premium bedding Designer toiletries Private bathroom Hairdryer Minibar Air-conditioning Heating Premium bedding Designer toiletries Hair dryer Private bathroom - 161 sq ft - Sleeps 1 - 1 Double Bed OR 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/8f6d1306.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Axel Premium Single Use 9.4 Exceptional 3 reviews ### Highlights Air conditioning Heating Flat-screen TV Premium bedding Private bathroom Hairdryer Bathrobes Designer toiletries Air-conditioning Heating Premium bedding Dressing gowns Designer toiletries Hair dryer - 226 sq ft - Sleeps 1 - 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/764ed3a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Axel Suite Single Use ### Highlights Air conditioning Heating Flat-screen TV Premium bedding Private bathroom Hairdryer Bathrobes Separate bath and shower Air-conditioning Heating Premium bedding Dressing gowns Designer toiletries Hair dryer - 549 sq ft - Sleeps 1 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/a51f0ba7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Axel Junior Suite 10.0 Exceptional 4 reviews ### Highlights Air conditioning Heating Flat-screen TV Premium bedding Private bathroom Hairdryer Bathrobes Designer toiletries Air-conditioning Heating Premium bedding Dressing gowns Designer toiletries Hair dryer - 312 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/a51f0ba7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Axel Junior Suite Single Use 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Flat-screen TV Premium bedding Private bathroom Hairdryer Bathrobes Designer toiletries Air-conditioning Heating Premium bedding Dressing gowns Designer toiletries Hair dryer - 312 sq ft - Sleeps 1 - 1 King Bed ![Minibar](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/fc660fb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room 10.0 Exceptional 4 reviews ### Highlights Air conditioning Heating Flat-screen TV Premium bedding Designer toiletries Private bathroom Hairdryer Minibar Air-conditioning Heating Premium bedding Designer toiletries Hair dryer Private bathroom - 161 sq ft - Sleeps 2 - 1 Double Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/8f6d1306.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.8 Excellent 3 reviews ### Highlights Air conditioning Heating Flat-screen TV Premium bedding Private bathroom Hairdryer Bathrobes Designer toiletries Air-conditioning Heating Premium bedding Dressing gowns Designer toiletries Hair dryer - 409 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/d4859998.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room ### Highlights Air conditioning Heating Flat-screen TV Premium bedding Designer toiletries Private bathroom Hairdryer Minibar Air-conditioning Heating Premium bedding Designer toiletries Hair dryer Private bathroom - 161 sq ft - Sleeps 1 - 1 Double Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18950000/18944200/18944163/8f6d1306.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Heating Flat-screen TV Premium bedding Designer toiletries Private bathroom Hairdryer Minibar Air-conditioning Heating Premium bedding Designer toiletries Hair dryer Private bathroom - 226 sq ft - Sleeps 1 - 1 King Bed ## You may also like Ad ![Porch](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1200000/1199100/1199013/8daf1e7c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Puerta América Chamartín - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 974 reviews £105 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=04db2acb-19b9-4088-bd93-d7d531b94467&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; Mediterranean cuisine, pool views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2470000/2466900/2466861/505aea62_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Nuevo Boston San Blas-Canillejas - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41316%2C-3.70057&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZZJhO8djdYkQ-OX1kkcbr7QceNg=) Atocha 49, Madrid, 28012 #### What's nearby - Puerta del Sol - 5 min walk - 0.3 miles - Plaza Mayor - 8 min walk - 0.5 miles - Prado Museum - 9 min walk - 0.5 miles - Gran Via - 10 min walk - 0.5 miles - Royal Palace of Madrid - 14 min walk - 0.8 miles #### Getting around - Anton Martin Station - 1 min walk - Madrid (XOC-Atocha Train Station) - 14 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive #### Restaurants - ‪Casa Alberto - ‬2 min walk - ‪Acid Bakehouse - ‬2 min walk - Sky Bar - ‪Brunchit - Las Letras - ‬1 min walk - ‪La Merecida - ‬2 min walk ## About this property ### Axel Hotel Madrid - Adults Only Upscale boutique hotel near Puerta del Sol A short walk from Plaza Mayor and Prado Museum, Axel Hotel Madrid - Adults Only provides a swim-up bar, laundry facilities and a snack bar/deli. Treat yourself to a sports massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool along with sunloungers, pool umbrellas and a swim-up bar - Buffet breakfast (surcharge), multilingual staff and a banquet hall - A front desk safe, luggage storage and a lift - Tour/ticket information, a 24-hour front desk and smoke-free property - Guest reviews give top marks for the helpful staff Room features All 88 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property. More amenities include: - Bathrooms with designer toiletries and hairdryers - Heating, daily housekeeping and desks ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/4000000/3480000/3472200/3472151/86157582.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Inhala Hotel Garden Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,001 reviews £74 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3472151&PinnedHotelID=3472151&HadPinnedHotel=true®ionId=-1&adults=2) ![Rock Star Suite | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66910000/66907000/66906927/f79da699.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hard Rock Hotel Madrid Arganzuela - Pool - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 2,300 reviews £149 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=66906927&PinnedHotelID=66906927&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/45000000/44270000/44262000/44261923/522b9344.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Room Mate Macarena, Madrid Gran Vía Madrid Centro - Pool - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 1,249 reviews £127 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=44261923&PinnedHotelID=44261923&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 15 per person)](https://images.trvl-media.com/lodging/6000000/5950000/5947000/5946929/c1560e90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eurostars Plaza Mayor Madrid Centro - Free WiFi - Air conditioning - Breakfast available - Business services 8.8 Excellent 1,000 reviews £111 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=5946929&PinnedHotelID=5946929&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1760000/1758000/1757986/459ac28d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Room Mate Oscar, Madrid Madrid Centro - Pool - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 1,005 reviews £134 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1757986&PinnedHotelID=1757986&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/b33d6b95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dear Hotel Madrid Madrid Centro - Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 1,003 reviews £149 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/79000000/78380000/78375000/78374904/8bc44fe1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Social Hub Madrid Moncloa-Aravaca - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 625 reviews £91 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=78374904&PinnedHotelID=78374904&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4130000/4122100/4122048/5f61cd4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Atocha Madrid Centro - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 1,001 reviews £123 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4122048&PinnedHotelID=4122048&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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EUR 17 per person - A swim-up bar - Snack bar/deli ### Things to do - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Pool loungers - Pool umbrellas ### Spa - Deep-tissue massages - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 6 floors - Banquet hall - Built in 2017 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Minibar ### More - Air conditioning - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 17 per person - Nearby parking fee: EUR 25 per day (66 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Axel Hotel Madrid Adults Axel Madrid Adults Axel Madrid Adults Only Madrid Axel Hotel Madrid - Adults Only Hotel Axel Hotel Madrid - Adults Only Madrid Axel Hotel Madrid - Adults Only Hotel Madrid ## Frequently asked questions ### Does Axel Hotel Madrid - Adults Only have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Axel Hotel Madrid - Adults Only? > As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Axel Hotel Madrid - Adults Only on 8 Dec 2025 start from £123.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Axel Hotel Madrid - Adults Only pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at Axel Hotel Madrid - Adults Only? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Axel Hotel Madrid - Adults Only? > Checkout is at noon. ### Where is Axel Hotel Madrid - Adults Only located? > Located in Madrid Centro, this boutique hotel is within a 10-minute walk of Plaza de Santa Ana, Puerta del Sol, and Plaza Mayor. Prado Museum and Gran Via are also within 15 minutes. Anton Martin Station is only a 2-minute walk and Tirso de Molina Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Axel Hotel Madrid - Adults Only Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.4 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 580 8 - Good 269 6 - Okay 90 4 - Poor 40 2 - Terrible 22 ### 10/10 Excellent #### Pedro 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, great location ##### Pedro Stayed 3 nights in Sep 2025 ### 8/10 Good #### arnaud 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice stay at hotel Axel Madrid Well located in Atocha district Easy to visit the city ##### arnaud Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Salem 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot ##### Salem Stayed 1 night in Aug 2025 ### 10/10 Excellent #### John 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Place was conveniently located, friendly and helpful staff and the rooms were very well kept ##### John Stayed 6 nights in May 2025 ### 10/10 Excellent #### Ben 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptionally friendly staff, very relaxed atmosphere. ##### Ben Stayed 3 nights in May 2025 ### 6/10 Okay #### faisal 25 Jun 2025 Disliked: Amenities The location near the city centre is a plus. The hotel itself is very basic in its services . ##### faisal Stayed 5 nights in Jun 2025 ### 8/10 Good #### Elizabeth 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I stayed for one day between international flights and didn’t take much advantage of anything this property had to offer, but it seems like it would be an appealing option for couples looking for something romantic and a little exotic. ##### Elizabeth Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Kimberly 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay, felt safe in this hotel that is open to all, even though specializes in same-sex relationships as their guests. Would stay here again. ##### Kimberly Stayed 8 nights in Mar 2025 ### 6/10 Okay #### Teresa 24 Sept 2025 Liked: Staff & service Disliked: Cleanliness Room cleaning was poor, day 1 found dirty towel, day 2 found 2 socks behind curtain. No privacy in room as full length window had no curtain, suggest frosted glass on window. ##### Teresa Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Kevin 24 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience! Maybe get an espresso machine for breakfast convenience. ##### Kevin Stayed 3 nights in May 2025 ### 10/10 Excellent #### Leonardo 22 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good stay. I booked a basic room that came with one bed and I asked if I could have two beds and they were very nice and accommodating. The mattresses were a bit hard but overall a great stay! ##### Leonardo Stayed 6 nights in Apr 2025 ### 6/10 Okay #### Alexandria 15 Jun 2025 Liked: Staff & service Disliked: Cleanliness The staff were absolutely fantastic but the rooms were pretty disappointing - light bulbs not working and cleanliness definitely not up to scratch ##### Alexandria Stayed 4 nights in May 2025 ### 10/10 Excellent #### Sally 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel close to centre. Lovely breakfast & very clean room. ##### Sally Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Celeste 16 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect stay, location, value for the money. ##### Celeste Stayed 1 night in Oct 2023 ### 8/10 Good #### P 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff and great amenities. Great complimentary toiletries. Fair price. The mirrors in the rooms are great. The only downside is the lace curtains separating the bathroom area from the bedroom but that is a very minor issue. ##### P Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Alejandro 21 Aug 2025 Liked: Amenities recently stayed at Axel Hotel Madrid, and overall, it was a mixed experience. The hotel is definitely showing its age. The carpet in my room was stained, there were cracks on the walls, and the beds were very hard, which made it uncomfortable to sleep. On top of that, the room’s telephone wasn’t working, which was frustrating. On the positive side, the staff was absolutely wonderful. Everyone I interacted with was super friendly, welcoming, and helpful. The hotel itself is kept very clean and has a pleasant fragrance throughout, which made common areas and hallways feel fresh and well-maintained. In short, the service and cleanliness were great, but the rooms need some updating and more attention to comfort ##### Alejandro Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Christian 5 Nov 2025 Disliked: Amenities, property conditions & facilities While the area is fantastic—we could walk everywhere and were fully aware of the usual city noise—the hotel itself was a major letdown and did not justify the high price point (around €1000 for 5 nights in a Axel Premium room without breakfast). Our main issue was the bizarre design choice: a heavy, sound-dampening door between bedroom and entrance area/bathroom, but paper-thin windows that let in nearly 1:1 street noise. We expected a certain level of soundproofing for this price, and what we got was truly disruptive. Beyond the noise, functionality takes a backseat to questionable design. The bathroom layout wastes space on a massive toilet area while leaving the shower cramped and providing only two towel hooks for four towels. Plus, the much-advertised "Skybar" was closed and moved to the ground floor without clear communication on the website, signage, or Google Maps—one of the key reason we booked here. Service was minimal; basic cleaning was missed (a slightly slipery spot on the floor remained for days), daily towel exchange even though they weren't at the floor and there was no interest in our experience at checkout. For this budget and with the bunch of other issues during our stay, there are significantly better options nearby. The price promises premium; the execution delivers budget. ##### Christian Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Brian 28 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended Great place with nice staff 🙏 ##### Brian Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Jonathan 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel right in the centre Amazing, clean hotel with friendly staff. Rooftop pool is really nice ##### Jonathan Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Ronald 7 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with a great/fun rooftop pool/bar! Rooms were fabulous too!! ##### Ronald Stayed 6 nights in May 2024 ### 10/10 Excellent #### Guy David de 23 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay over all. Staff super attentive. Roof top is lots of fun on a sunny day ##### Guy David de Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### CHARLIE 26 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property and staff were great. The rooftop bar was amazing and everyone was so friendly! Will be coming back! ##### CHARLIE Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### jason 14 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just had another great stay here for a week. It’s always a pleasure to visit. The staff are always welcoming, helpful and eager to help . The best ! ##### jason Stayed 8 nights in Aug 2024 ### 10/10 Excellent #### Ayesha 15 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really cool boutique hotel. Boudoir chic style and located super central, food and shops all in walking distance. Would absolutely recommend! ##### Ayesha Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Josefina 17 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nicely maintained property. Staff were friendly and helpful. The hotel was quiet at night. ##### Josefina Stayed 3 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Hotel ILUNION Atrium](https://www.expedia.co.uk/Madrid-Hotels-Hotel-ILUNION-Atrium.h2201729.Hotel-Information) > > [NH Madrid Barajas Airport](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Barajas-Airport.h523340.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Melia Castilla](https://www.expedia.co.uk/Madrid-Hotels-Melia-Castilla.h6066.Hotel-Information) > > [Plaza de España Skyline](https://www.expedia.co.uk/Madrid-Hotels-Be-Mate-Plaza-De-Espana.h22240886.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Agumar Hotel](https://www.expedia.co.uk/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [NH Madrid Ribera del Manzanares](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Ribera-Del-Manzanares.h4101730.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Hotel Puerta América](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Sercotel Gran Hotel Conde Duque](https://www.expedia.co.uk/Madrid-Hotels-Sercotel-Gran-Hotel-Conde-Duque.h17269.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [InterContinental Madrid by IHG](https://www.expedia.co.uk/Madrid-Hotels-InterContinental-Madrid.h22036.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [One Shot Luchana](https://www.expedia.co.uk/Madrid-Hotels-One-Shot-Luchana-22.h5784203.Hotel-Information) > > [NH Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Atocha.h523332.Hotel-Information) > > [Travelodge Madrid Metropolitano](https://www.expedia.co.uk/Madrid-Hotels-Travelodge-Madrid-Alcala.h6141249.Hotel-Information) > > [Abba Madrid Hotel](https://www.expedia.co.uk/Madrid-Hotels-Abba-Madrid-Hotel-4Superior.h973312.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Eurostars Madrid Tower](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information) > > [Hilton Madrid Airport](https://www.expedia.co.uk/Madrid-Hotels-Hilton-Madrid-Airport.h1695661.Hotel-Information)