Hotel Intur Palacio San Martin

Photo gallery for Hotel Intur Palacio San Martin

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Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hotel Intur Palacio San Martin

VIP Access
UNESCO Sustainable Travel Pledge

Hotel Intur Palacio San Martin

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Plaza San Martin, 5, Madrid, Madrid, 28013

Explore the area

  • Popular LocationGran Via Street3 min walk
  • Popular LocationPuerta del Sol5 min walk
  • Popular LocationPlaza Mayor5 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)29 min drive

Choose dates to view prices

About this area

Madrid

Hotel Intur Palacio San Martin is located in Madrid Centro, a neighbourhood in Madrid, and is in the entertainment district and near a metro station. Prado Museum and Teatro Coliseum are cultural highlights, and travellers looking to shop may want to visit Gran Via Street and Principe Pio. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Guests appreciate the hotel's central location.

What's nearby

  • Gran Via Street - 3 min walk
  • Puerta del Sol - 5 min walk
  • Mercado de San Miguel - 5 min walk
  • Plaza Mayor - 5 min walk
  • Lope de Vega Theatre - 6 min walk

Getting around

  • Callao Station - 3 min walk
  • Madrid Principe Pio Station - 19 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 29 min drive

Restaurants

  • Doña Juana cervecería - 2 min walk
  • Lambuzo - 2 min walk
  • El Pato Mudo - 2 min walk
  • Café Varela - 2 min walk
  • Taberna de los Ángeles - 2 min walk

About this property

Hotel Intur Palacio San Martin

Eco-friendly Madrid hotel in Madrid Centro, walk to Gran Via Street
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business centre and a meeting room. All 94 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find room service and free newspapers.
Hotel Intur Palacio San Martin offers 94 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 26-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self-parking fee: EUR 32 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid
Intur Palacio Martin Madrid
Hotel Intur Palacio San Martin Hotel
Hotel Intur Palacio San Martin Madrid
Hotel Intur Palacio San Martin Hotel Madrid

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 538 out of 978 reviews
5 - Excellent 55%
Rating 4 - Good. 351 out of 978 reviews
4 - Good 36%
Rating 3 - Okay. 65 out of 978 reviews
3 - Okay 7%
Rating 2 - Poor. 16 out of 978 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 978 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am from Orlando, FL and stayed at this hotel for one night. The hotel management were very accomodating to allow me to check-in earlier as I had arrived a couple hours prior to scheduled check-in. The room was extremely clean and very modern. It is very centrally located in the center of Madrid. The breakfast is absolutely wonderful for a fee. I also like the outside patio restaurant. I felt completely comfortable leaving my bags with hotel management after I checked out to do more sightseeing. My rating is 5 /5 stars!!!
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old classic look of entrance and modern rooms and spacious bathroom.
Stayed 1 night in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff could be a little more friendly. Some days were better than others.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel is a perfect location. Staff were super friendly and the bed was exactly what we needed after 20 long hours if traveling.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was excellent. One small complaint: the room was uncomfortably warm and the thermostat unresponsive. However, the staff remedied the problem immediately it was mentioned to them.
Stayed 5 nights in Mar 2022