Title: Dear Hotel Madrid Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=11769475&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Dear Hotel Madrid Step into the vibrant heart of Madrid where city charm meets stylish comfort. ## Photo gallery for Dear Hotel Madrid ![Outdoor pool, open 10:00 AM to 5:00 PM, pool loungers - Dear Hotel Madrid (Madrid)](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/fe8a00bb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night - Dear Hotel Madrid (Madrid)](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/6ac1e218.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar - Dear Hotel Madrid (Madrid)](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/8bdc3648.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Dear Hotel Madrid (Madrid)](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/4f00cedc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Dear Hotel Madrid (Madrid)](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/4996f567.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Dear Hotel Madrid, immerse yourself in a boutique experience with rooftop views and an international cuisine restaurant. Relax by the poolside bar or swim-up bar, and enjoy WiFi throughout your stay. The hotel's location near Royal Palace of Madrid and Plaza Mayor is just one reason guests rave about this upscale retreat. ## Reviews 9.0 Wonderful ## Popular amenities - Hot tub - Free Wi-Fi - Air-conditioning £134 includes taxes & fees 1 Mar - 2 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Deluxe Room, Non Smoking, City View ![Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/064fd3ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking, City View 8.8 Excellent 64 reviews ### Highlights Soundproofed Air conditioning Smart TV Pillow menu Premium bedding Blackout curtains Down duvet Memory foam bed - City view - 226 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Premium Room, City View (High floor) ![Premium Room, City View (High floor) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/w2897h1930x0y4-fea7f3cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, City View (High floor) 8.6 Excellent 9 reviews ### Highlights Soundproofed Air conditioning Smart TV Pillow menu Blackout curtains Memory foam bed Egyptian cotton bed sheets Down duvet - City view - 301 sq ft - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View ![Family Room, 2 Bedrooms, Connecting Rooms, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/c4ec5296.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms, Connecting Rooms, City View 7.8 Good 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Smart TV Pillow menu Premium bedding Blackout curtains Down duvet - City view - 430 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Luxury Suite, City View (High floor) ![Luxury Suite, City View (High floor) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/e0fb1a3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, City View (High floor) 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Smart TV Pillow menu Egyptian cotton bed sheets Separate bedroom Down duvet Memory foam bed - City view - 344 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Deluxe Triple Room, Non Smoking, City View ![Deluxe Triple Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/406929b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room, Non Smoking, City View 9.6 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Smart TV Pillow menu Premium bedding Blackout curtains Down duvet Memory foam bed - City view - 215 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Deluxe Room, Non Smoking, City View ![Deluxe Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/abf9a7d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking, City View 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning Smart TV Pillow menu Egyptian cotton bed sheets Separate bedroom Down duvet Memory foam bed - City view - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room with Terrace ![Deluxe Room with Terrace | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/bef797c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with Terrace ### Highlights Soundproofed Air conditioning Smart TV Pillow menu Egyptian cotton bed sheets Separate bedroom Down duvet Memory foam bed - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) ## About the area Located near a boardwalk, Dear Hotel Madrid is in Madrid Centro neighbourhood and is connected to a shopping centre. Plaza de España - Princesa and Royal Palace of Madrid are notable landmarks and Madrid Zoo Aquarium is a popular local attraction. Looking to enjoy an event or a match while in town? See what's going on at Bernabéu Stadium. Spend some time exploring the area's activities, including segway rentals/tours. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42330%2C-3.71061&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nwmTcURkEc2atb3y0CN15F-9dHs=) Gran Via 80, Madrid, 28013 ### What's nearby - ![Plaza de Espana which includes a city, a monument and a square or plaza](https://images.trvl-media.com/place/6047907/8c58e7f2-4185-4c0e-bc43-50671e665701.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de España - Princesa 1 min walk \- 0.1 miles - ![Gran Via which includes heritage architecture, night scenes and landscape views](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 1 min walk \- 0.1 miles - ![Royal Palace of Madrid](https://images.trvl-media.com/place/501620/f7c612c4-782f-40fc-81ee-5a9b7c81d7ab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Palace of Madrid 10 min walk \- 0.5 miles - ![Plaza Mayor featuring an administrative building, a monument and heritage architecture](https://images.trvl-media.com/place/508457/0450e57c-844a-409a-9603-05f040c90dfa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Mayor 11 min walk \- 0.6 miles - ![Puerta del Sol which includes a city and a fountain](https://images.trvl-media.com/place/6282935/7377ba48-f47b-4153-b3a9-690076a05d0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta del Sol 13 min walk \- 0.7 miles ### Getting around - Plaza de Espana Station 1 min walk - Madrid Principe Pio Station 13 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) 24 min drive ### Restaurants - 360° Rooftop Bar 1 min walk - Starbucks 1 min walk - VIPS Plaza de España 1 min walk - Ginkgo Restaurant & Sky Bar 1 min walk - Taberna Rincón de Reyes 1 min walk ## About this property ### Dear Hotel Madrid Upscale boutique hotel near Plaza de España - Princesa Located close to Royal Palace of Madrid and Plaza Mayor, Dear Hotel Madrid provides a swim-up bar, a poolside bar and a rooftop terrace. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Nice To Meet You, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers and a swim-up bar - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Babysitting (surcharge), tour/ticket information and a porter/bellboy - Concierge services, luggage storage and smoke-free property - Guest reviews speak highly of the helpful staff and location Room features All 162 rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning. Extra amenities include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and designer toiletries - 32-inch Smart TVs with satellite channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/30000000/29350000/29345500/29345493/af77088a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Plaza España Madrid Centro - Pool - Free Wi-Fi - Restaurant - Gym 9.4 Exceptional 4,677 reviews £132 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=29345493&PinnedHotelID=29345493&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/1000/915/2f47a159.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emperador Madrid Centro - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,999 reviews £156 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=915&PinnedHotelID=915&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas](https://images.trvl-media.com/lodging/45000000/44270000/44262000/44261923/012e8e8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Room Mate Macarena, Madrid Gran Vía Madrid Centro - 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16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=1757986&PinnedHotelID=1757986&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/1000000/600000/598800/598707/8f99d028.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Liabeny Madrid Centro - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 1,482 reviews £154 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=598707&PinnedHotelID=598707&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11769475,29345493,915,44261923,15371941) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 37 per day); discounts available - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 22 per person - A bar/lounge - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - Nice To Meet You ### Things to do - Hot tub - Outdoor pool ### Family friendly - Babysitting (surcharge) - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Hardwood flooring in room - Lift - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 14 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Built in 2015 - Comprehensive food waste policy - Comprehensive recycling policy - Eco-friendly cleaning products used - Local culture and ecosystem education - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Memory foam mattress - Pillow menu ### Bathroom - Bathtub or shower - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 32-inch smart TV with satellite channels - IPod dock ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability. ### Renovations and closures The following facilities will be closed during May, October, November and December: - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for EUR 20.0 per day ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 22 per person - Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4) - Nearby parking fee: EUR 37.00 per day (328 ft away) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: EUR 20.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 10:00 AM to 5:00 PM ### Property is also known as Dear Hotel Madrid Dear Hotel Dear Madrid Dear Hotel Madrid Hotel Dear Hotel Madrid Madrid Dear Hotel Madrid Hotel Madrid ## Frequently asked questions ### Does Dear Hotel Madrid have a pool? ### How much does it cost to stay at Dear Hotel Madrid? ### Is Dear Hotel Madrid pet-friendly? ### What time is check-in at Dear Hotel Madrid? ### What time is check-out at Dear Hotel Madrid? ### Does Dear Hotel Madrid provide a shuttle to the airport? ### Where is Dear Hotel Madrid located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Dear Hotel Madrid Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 644 8 - Good 245 6 - Okay 69 4 - Poor 18 2 - Terrible 25 ## Reviews ### 10/10 Excellent #### Joy 16 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms and very friendly staff! ##### Joy Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Christopher 17 Nov 2025 Liked: Cleanliness, staff & service, amenities Really super helpful and friendly staff, really nice rooms and super clean. ##### Christopher Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Juliette 28 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room | Great area | Very nice and friendly staff | Definitely considering staying here in our next trip to Madrid ##### Juliette Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Rafael 19 Dec 2025 Liked: Cleanliness, property conditions & facilities Elena at the front desk was outstanding—helpful, knowledgeable, and genuinely welcoming. She went above and beyond to assist us and made our stay much more enjoyable. The hotel is in a fantastic central location, making it very convenient to get around. My family and I were very satisfied with our stay and truly appreciated the excellent service we received. ##### Rafael Stayed 4 nights in Dec 2025 ### 8/10 Good #### Reimundo 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room and good space for family. Nice roof deck and decent breakfast options. Central location in Madrid. Room windows were great to keep out the outside noise. But WiFi was spotty and streaming to tv non functional in one room because of WiFi ##### Reimundo Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Nakis 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the roof top restaurant and pool and the views. Restaurant staff at breakfast were great. ![The Dear Hotel at night.](https://a.travel-assets.com/ugc/hotel-reviews/bde1779f-a31f-4ab5-aee6-69230f4c8fdb-1757837163131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nakis Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### karla 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were really nice, AC worked perfectly fine. Lived the location was very convenient. ##### karla Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Caroline 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff were were extremely helpful and lovely. Great comfortable beds, nice clean simple room. ##### Caroline Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Melissa 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service and room was outstanding! ##### Melissa Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Alan 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Very central location and family room for 4 of us was perfect. Very friendly and helpful staff. Definitely will stay again if ever back in Madrid. ##### Alan Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Brian 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is so friendly and the location is the best! ##### Brian Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Holly 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, easy to walm to most of the areas in madrid and right next to the metro, which made getting around and to and from the airport really easy, rooftop bar great with lovely views, especially at sunset, pool more for a quick dip and those who want to instagram their experience than for proper swimming but nice to cool off. Staff really welcoming and friendly. Breakfast also good, and with again lovely views. ##### Holly Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Gabriel 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very helpful staff ##### Gabriel Stayed 2 nights in Jul 2025 ### 8/10 Good #### gines 17 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort THE LOCATION IS GREAT HOWEVER THEY SHOULD INCLUDE INSTRUCTIONS ON PARKING. ##### gines Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Graham 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional hotel. Staff were so friendly and helpful. Room was first class. Literally a few steps from metro entrance. Breakfast was very good with plenty of choice. Rooftop bar was added bonus. ![](https://a.travel-assets.com/ugc/hotel-reviews/ff5a4fd6-8076-4378-8f6a-fcaeb898ba2b-1756211715282.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Graham Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Brian Norman 18 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Another lovely stay at this first class hotel. Right on the centre of Madrid and metro, bus and taxi outside front door. Really friendly staff and amenities. ![](https://a.travel-assets.com/ugc/hotel-reviews/da144e97-7c92-4227-8cdd-4d5528d30721-1750261760767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brian Norman Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Andrea 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing! Perfect location. Wonderful staff. Clean room Highly recommend if you’re able to get a reservation. We will be back! ##### Andrea Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Caroline 25 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel with good access to tourist places. Excellent breakfast and very comfortable bed ##### Caroline Stayed 4 nights in May 2024 ### 10/10 Excellent #### Cindy 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the suite on the 12th floor! Beautiful and spacious. Super friendly and helpful staff at the front desk. ##### Cindy Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Emily 10 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for tourists! The hotel was extremely clean, and had a great rooftop! ##### Emily Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Jayne 22 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Hotel Amazing hotel in a perfect location. Great value Spotlessly clean ##### Jayne Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Rochelle 3 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Rochelle Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Josué 25 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location! ##### Josué Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Jeremy 3 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The central location to the metro (right out the front) and the dining/drinks options with the restaurant and roof top bar, made the stay here easily enjoyable as well as the friendly staff ##### Jeremy Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### CARLOS 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service. 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