- Liked: Cleanliness
- Disliked: Staff & service, amenities, property conditions & facilities
Staff is rude and doesnt know how to speak english. You are working in a hotel. First come first you know how to speak english!!!!
Stayed 25 nights in Feb 2020
Photo gallery
Guest reviews
4.3 out of 5 Excellent
488 reviews
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment
Map
Emilio Vargas, 3 y 5, Madrid, Madrid
Explore the area
IFEMA - Feria de Madrid9 min drive
WiZink Center13 min drive
Santiago Bernabeu Stadium15 min drive
Madrid (MAD-Adolfo Suarez Madrid-Barajas)20 min drive
Choose dates to view prices
Double Room
Photos of Double Room
Double Room
More detailsRoom amenities
- 215 sq ft
- City view
- Sleeps 2
- 1 Queen Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed or 2 Single Beds
20 square metres m2 room with city views
Internet – Free WiFi
Entertainment – 43-inch flat-screen TV with satellite channels
Food & Drink – Room service and free bottled water
Sleep – A down duvet, blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, laptop workspace and phone; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Height-adjustable showerhead, phone accessibility kit, bathroom emergency pull cord, wheelchair accessible, grab bar near toilet, raised toilet seat, braille signage, low-height work surface and sink and level door handles
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Superior Double Room, Terrace
Photos of Superior Double Room, Terrace
Superior Double Room, Terrace
More detailsRoom amenities
- 431 sq ft
- City view
- Sleeps 2
- 1 Queen Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed or 2 Single Beds
40 square metres m2 soundproofed room, balcony with city views
Internet – Free WiFi
Entertainment – 43-inch flat-screen TV with satellite channels
Food & Drink – Electric kettle, limited room service, free bottled water and free tea bags/instant coffee
Sleep – A down duvet, blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, laptop workspace and phone; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Height-adjustable showerhead, phone accessibility kit, bathroom emergency pull cord, wheelchair accessible, grab bar near toilet, raised toilet seat, braille signage, low-height work surface and sink and level door handles
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Triple Room
Photos of Triple Room
Triple Room
More detailsRoom amenities
- 269 sq ft
- City view
- Sleeps 3
- 3 Single Beds OR 1 Queen Bed and 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
3 Single Beds or 1 Queen Bed and 1 Single Bed
25 square metres m2 room with city views
Internet – Free WiFi
Entertainment – 43-inch flat-screen TV with satellite channels
Food & Drink – Room service and free bottled water
Sleep – A down duvet, blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, laptop workspace and phone; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Height-adjustable showerhead, phone accessibility kit, bathroom emergency pull cord, wheelchair accessible, grab bar near toilet, raised toilet seat, braille signage, low-height work surface and sink and level door handles
Need to know – No cots (infant beds) available
Non-Smoking
Family Room, Terrace
Photos of Family Room, Terrace
Family Room, Terrace
More detailsRoom amenities
- 431 sq ft
- City view
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
1 Queen Bed and 1 Double Sofa Bed
40 square metres m2 soundproofed room, balcony with city views
Internet – Free WiFi
Entertainment – 43-inch flat-screen TV with satellite channels
Food & Drink – Room service and free bottled water
Sleep – A down duvet, blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, double sofa bed and laptop workspace
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Height-adjustable showerhead, phone accessibility kit, bathroom emergency pull cord, wheelchair accessible, grab bar near toilet, raised toilet seat, braille signage, low-height work surface and sink and level door handles
Need to know – No cots (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Triple Room, 2 adults and 1 child
Photos of Triple Room, 2 adults and 1 child
Triple Room, 2 adults and 1 child
More detailsRoom amenities
- 269 sq ft
- City view
- Sleeps 3
- 3 Single Beds OR 1 Queen Bed and 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
3 Single Beds or 1 Queen Bed and 1 Single Bed
25 square metres m2 room with city views
Internet – Free WiFi
Entertainment – 43-inch flat-screen TV with satellite channels
Food & Drink – Room service and free bottled water
Sleep – A down duvet, blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, laptop workspace and phone; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Height-adjustable showerhead, phone accessibility kit, bathroom emergency pull cord, wheelchair accessible, grab bar near toilet, raised toilet seat, braille signage, low-height work surface and sink and level door handles
Need to know – No cots (infant beds) available
Non-Smoking
About this area
Madrid
Located in Madrid's Ciudad Lineal neighbourhood, Hotel ILUNION Atrium is in the business district and near the airport. Gran Via Street and Paseo de la Castellana are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Retiro Park and Madrid Rio. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or WiZink Center.
Visit our Madrid travel guideWhat's nearby
- El Retiro Park - 8 min drive
- IFEMA - Feria de Madrid - 9 min drive
- WiZink Center - 13 min drive
- IFEMA - 14 min drive
- Santiago Bernabeu Stadium - 15 min drive
Getting around
- Madrid Chamartín Station - 5 min drive
- Avenida de la Paz Station - 14 min walk
- Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 20 min drive
Restaurants
- Retama — 1 min walk
- Bar-Cafeteria — 1 min walk
- Chin Chin Wok & Grill - 6 min walk
- The Knife - 6 min walk
- La Bolera - 6 min walk
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: EUR 17 per night
- Parking height restrictions apply
Food and drink
- Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 16.00 for adults and EUR 8.00 for children
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Fitness centre
- Seasonal outdoor pool
Family friendly
- Dry-cleaning service
- Seasonal outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Banquet hall
- Lift
- Reception hall
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Italian
- Spanish
Business services
- 24-hour business centre
- 5 meeting rooms
- Computer station
- Conference space (4499 square feet)
Outdoors
- Outdoor furniture
- Pool sunloungers
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- Assistive listening devices in meeting rooms
- Braille signage
- Handrails in stairwells
- In-room accessibility
- Roll-in shower
- Sign language-capable staff
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchairs available on site
More
- Fireplace in reception
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Down comforter
- Linens
Bathroom
- Bidet
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- 43-inch flat-screen TV
- Satellite channels
Food and drink
- Free bottled water
More
- Desk
- Laptop-friendly workspace
- Phone
- Safe
- Soundproofing
Policies
Check-in
Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from 16 March 2020 to 20 August 2020 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 16.00 for adults and EUR 8.00 for children (approximately)
- Self-parking fee: EUR 17 per night
- Nearby parking fee: EUR 17 per day
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Hotel ILUNION Atrium Madrid
Hotel ILUNION Atrium
ILUNION Atrium Madrid
ILUNION Atrium
Confortel Atrium Hotel Madrid
Confortel Atrium Madrid
Hotel ILUNION Atrium Hotel
Hotel ILUNION Atrium Madrid
Hotel ILUNION Atrium Hotel Madrid
Frequently asked questions
Guest reviews
Overall score and ratings for Hotel ILUNION Atrium
4.3
Excellent
488 reviews
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.4
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower pressure was amazing! Sink had an issue draining. Towels could have been cleaner. Also smelled kinda weird in the hallway. Thankfully our room was nice. Easy access to bus to go to city center.
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
It was easy to find the staff was very polite. The room was very clean and warm everything was very good. Breakfast was included in my reservation, it all was very delicious and fresh!
Stayed 1 night in Feb 2020
- Liked: Cleanliness, staff & service, amenities
Nice room nice staff beautiful breakfast . Too bad no kettle in a room to make a tea before sleeping
Stayed 2 nights in Feb 2020