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"Good location but the hotel itself was a bit run down. The bedroom was basic and the tele wouldn’t work. Uncomfortable bed and the pillows like rocks. My bedroom 71 was located directly by an access door to the floor and was noisy up till midnight starting again at 5:00am. Extremely noisy in general with people shouting down corridors in the night. Not a very relaxing experience after a long drive and a busy next day."

"This is an excellent hotel. Have stayed here before and will definitely be back. Staff are absolutely amazing, especially Jack and Maria at breakfast. Breakfast was excellent. Good selection of hot food. The rooms are large, the beds very comfortable and the rooms have everything you need including a fridge. Complimentary water and I especially loved getting biscuits with the in-room tea and coffee. The gym at the hotel is also excellent. Highly recommend this hotel."

"The only issue I had was the shower. It wasn't great the water didn't get hot only luke warm..."

"The breakfast was pleasant, the staff were what made it nicer"

"Everything was perfect. Extremely helpful and pleasant staff in all departments, spotless, comfortable classic double room with lovely toiletries in the bathroom and a fantastic breakfast. "

"Good location. Good breakfast. Pretty average hotel accommodation, no frills but adequate equipment in the room."

"My room was dirty, bed poorly made rubbish left in the room. Room service was cold "

"Room was clean and pleasant. Staff were all helpful and friendly particularly Elizabeth on the desk. We upgraded our room to onevinnthe coach house which was quirky and nicely decorated and i really aporeciated the elemis toiletries. Reasonable selection of cold breakfast food and a decent english breakfast. Only drawback is the spa area which is very shabby with many cracked tiles in the steam room and by the pool. There was no hot water in the spa area and changing rooms as the boiler was broken. I chose the hotel partly because i trust macdonald hotels but in this case for the spa! So that was a pity really. I got the impression that they were understaffed that day- it was a Bank Holiday. "

"We never ate at the hotel it was less expensive elsewhere. Can’t complain except towels need to be renewed. Also hand soap would be nice. Room noisy in the morning because of traffic. Staff should greet customers coming in and out of hotel it’s part of your job!"