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"Horrendous stay. Hotel was full of exchange students who spent the whole time screaming and running up and down the corridor. Banging doors and running from room to room. This continued until after 1am. Then started again at 5am. Reported to the hotel staff but made no difference. "

"We loved the hotel and the staff were so helpful and friendly, especially with our little boy. Great room size and lovely breakfast. The only thing was that we did not realise we will have to pay for the pool and with expensive parking and payment for the gym/spa entry, it can add up to quite a bit if you have not checked in advance. Apart from that, we had a very lovely stay and would love to return. "

"Beautiful hotel with friendly staff. So convenient for terminal 5 departures and arrivals, just a short walk away. Just a shame we weren’t staying longer."

"Everything was great about this place except for the bed. I was away 15 nights (this in the middle) and this was the only time I woke with my body aching in the middle of the night and forward. Otherwise beautiful, easy to get to/from the airport breakfast was great. "

"Very convenient location "

"Yes"

"Lovely hotel and staff… Very helpful and welcoming"

"Easy and comfortable way to spend a long layover. "

"Very easy to catch an early morning flight."