Since tourism is your number one resource according to the tour guides, you need more English speaking employees. Communication was extremely frustrating.The restaurant food selections had no flair, needed more authentic Columbian food.
I will return but with lower expectations in regards to service and food quality.
It is maybe before coming to Cartagena I was staying in the really nice hotel in Bogota, which was supposed to be less standard than this one, I am a little bit disappointed. Firstly, near the hotel there is another building in the construction, so a lot of noise from early morning... Secondly, although nothing was really bad, but it's one of this hotels in resort, where you can't feel it's anything great - for me lack of coffee machine (even the simple one) in the room is a minus, and the area where is almost nothing besides beach and street. The staff is rather nice, but again, nothing to compare to the lower class hotel in Bogota, where they really tried to make me feel I am valuable customer. Breakfast buffet is a plus and area near the swimming pools where you can just relax on the chairs, and good working wi-fi in the hotel areas.
My partner and I had a fantastic stay here for two nights. The hotel was luxury and the staff were very friendly and attentive. The rooms were spatious, clean and the shower was great! We spent the day by the pool and the hotel has its own resteraunt and bar with great food. There are also massages available on site. If you're looking to relax by the beach for a few days, this is the place!
When I was going to book the hotel in Cartagena, my first option was the hotel where I stayed before. When I saw the Radisson as a new hotel in Cartagena I decided to try, and I am very happy I did. This is the best place I had ever stayed in the beautiful city of Cartagena. The staff is very friendly and make you feel at home. Rooms very clean and a pleasure to sleep quiet and peaceful! Breakfast buffet excellent and different every day. The staff at the breakfast buffet were always pleasing me.
Ten floor with the Jacuzzi, gym and spa excellent! Bar in the first floor very nice with alive music every night.
Easy to get good and safe transportation to the old city or to any place. The Panamericana travel agency inside the hotel, help us to book great tours. Special the tour around the city we find out is the best in Cartagena.
My overall experiences is the best and I am short on compliments. I will go again and never try other hotel.
My family and I decided to do our family reunion there next year. We also find out that it is a great place to take the little of the family.
Traveller from Atlanta, Ga.
233 beautifully decorated rooms, including Junior and Premier suites including lounge. Amenities include 42 inch flat screen …More
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