"The views are spectacular. The staff is friendly and helpful. Love that each room has its own sauna. Take advantage of the restaurant for lunch or an early dinner. Managing the gondola timing is easy. And if you miss the lower gondola, there a taxis that can take you to the second stop. We had more than enough time to go to the city and make it back before the last gondola."
"I really enjoyed my stay here. The place was clean, safe, and quiet. A lovely lady named Aruzhan kindly helped us get an early breakfast. The food was excellent, and the service was great. The air conditioning worked perfectly too! I highly recommend this place"
"Overall, this was a nice and clean place to stay there was an unpleasant smell in the cabin and the main shower head didn’t work in one of our cabins and the glass in the patio was too high blocking the view. "
"Good for the price, just a bit far away from the main touristy parts 30 min minimum to get to bars and restaurants helpful staff English was spoken well"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Wonderful property- the staff was very friendly and helpful. The rooms were quiet and comfortable. There is a great steakhouse named Ziyafet next door to the property."
"Really nice clean hotel newly renovated by the look of it. I was disappointed however that the photos online were not of the hotel and quiet far from town however we enjoyed our stay had a great sleep and staff were kind and helpful"
"The hotel was an outstanding one 30 years ago. Now they just one of good ones. Management works hard to make the stay good, but staff is a bit out of ground. Thay could not help me taxi ordering for in city travelling. One more example: I paid 3 nights and did not have a single breakfast due to late arrival and early leave. At 10:35 I asked just for coffee and been refused."
"The staff is friendly and helpful. We do not understand Russian so we translated our conversations. They are patient and tried best to help. The breakfast is incredibly good including everything you can think of, bread, pastry, hot dishes, fruit, milk, salad, and more. We are happy"
"Staff is amazing. Location is very convenient in the city center. Great breakfast with lots of tasty choices (except for the coffee, which is quite bad).
Gym is very reasonable and adequate (open 24/7).
Only problem is inconsistent stream of hot water - the hot water in the shower is sometimes pulsating, making the showering experience unpleasant (this issue wasn't present at all times, but rather at certain days and times. However, it happened several times during my stay). "
"This is a lovely hotel, in the heart of Almaty. We enjoyed our time here, all except for the two lengthy power outages that seem to be a common affliction here. All-in-all a pleasant stay with comfortable beds, a decent shower, and a wonderful breakfast."
