Title: Mercure Almaty City Center Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Almaty City Center Eco-certified hotel with 2 restaurants and full-service spa ![Exterior](https://images.trvl-media.com/lodging/24000000/23230000/23226500/23226445/2066cb2e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/24000000/23230000/23226500/23226445/50773e9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/24000000/23230000/23226500/23226445/44337316.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/24000000/23230000/23226500/23226445/4cd5bf17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/24000000/23230000/23226500/23226445/8e9485ae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Almaty City Center in Almaly District offers a tranquil base for exploring. Enjoy massages at the spa, diverse cuisines at two restaurants, and a gym. Free WiFi, laundry facilities, and self-parking are available. 9.2 Wonderful ## Popular amenities - Hot tub - Bar - Spa - Gym - Breakfast available - Room service £143 includes taxes & fees 20 Sept - 21 Sept ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/24000000/23230000/23226500/23226445/025a8534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Minibar (some free items) LED TV Pillow menu - Sleeps 2 - 1 Double Bed ![Privilege King Suite with Sofa | 1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/24000000/23230000/23226500/23226445/eead2718.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege King Suite with Sofa ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Minibar (some free items) LED TV Pillow menu - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/24000000/23230000/23226500/23226445/32a2d8a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Minibar (some free items) LED TV Pillow menu - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/24000000/23230000/23226500/23226445/32a2d8a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Minibar (some free items) LED TV Pillow menu - Sleeps 2 - 2 Single Beds ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/24000000/23230000/23226500/23226445/025a8534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Room with 1 Double Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Minibar (some free items) LED TV Pillow menu - 1 bedroom - Sleeps 2 - 1 Double Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/24000000/23230000/23226500/23226445/32a2d8a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Minibar (some free items) LED TV Pillow menu - Sleeps 3 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Mercure-Almaty-City-Center.h23226445.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Mercure-Almaty-City-Center.h23226445.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.26420%2C76.93981&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WO7HZ0eszgNoXMdm5xhBGQV0IVo=) 53 Abylai Khan Avenue, Almaty, 50004 #### What's nearby - MEGA Park - 10 min walk - 0.6 miles - Zenkov Cathedral - 14 min walk - 0.8 miles - Panfilov Park - 19 min walk - 1.0 mile - Almaty Opera House - 3 min drive - 1.5 miles - Almaty Central Stadium - 5 min drive - 2.4 miles #### Getting around - Almaty Station - 12 min walk - Almaly - 20 min walk - Almaty (ALA-Almaty Intl.) - 30 min drive #### Restaurants - ‪Starbucks - ‬4 min walk - ‪Bowler Coffee Roasters - ‬5 min walk - ‪Wendy’s - ‬5 min walk - ‪Sandyq - ‬3 min walk - ‪Чайхана Navat - ‬2 min walk ## About this property ### Mercure Almaty City Center Upscale eco-certified hotel located in Almaly District A hair salon, a library and laundry facilities are just a few of the amenities provided at Mercure Almaty City Center. Treat yourself to a massage at the on-site spa. Make sure that you enjoy lunch, dinner and international cuisine at the two on-site restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - An electric car charging station, babysitting (surcharge) and a water dispenser Room features All 117 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning. More conveniences in all rooms include: - Free infant beds and free extra beds - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, baths and bidets - 42-inch LED TVs with digital channels - Coffee/tea makers, fans and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site parking ### Food and drink - Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: KZT 10,000 per person - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - Barkhan - Gourdet ### Things to do - Bicycle rentals - Full-service spa - Gym - Hot tub - Library - Sauna - Steam room ### Family friendly - Babysitting (surcharge) - Free rollaway/extra bed - In-room cot - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Computer station - Meeting rooms ### Full-service spa - Massage - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Free rollaway/extra bed - Pillow menu - Premium bedding ### Bathroom - Bathtub - Bidet - Dressing gowns - Slippers - Towels provided ### Entertainment - 42-inch LED TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free minibar (limited items) ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Fan - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children aged 12 and younger eat free breakfast Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately KZT 10000 per person - Airport shuttle fee: KZT 10000 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Mercure Almaty City Center Hotel Mercure Almaty City Center Mercure Almaty City Center Hotel Mercure Almaty City Center Almaty Mercure Almaty City Center Hotel Almaty ## Frequently asked questions ### Is Mercure Almaty City Center pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Mercure Almaty City Center? > As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Almaty City Center on 20 Sept 2025 start from £142.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Almaty-Hotels-Mercure-Almaty-City-Center.h23226445.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Mercure Almaty City Center? > Self-parking is free at this property. ### What time is check-in at Mercure Almaty City Center? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Mercure Almaty City Center? > Checkout is at noon. ### Does Mercure Almaty City Center provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of KZT 10000 per vehicle applies. ### Where is Mercure Almaty City Center located? > Located in Almaly District, this spa hotel is within a 15-minute walk of Gabit Musrepov Kazakh Theatre for Children and Youth and Green Bazaar. MEGA Park and Zenkov Cathedral are also within 1 mile (2 km). Almaly is 20 minutes by foot and Almaty Station is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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