Get an overview of this hotel4-star hotel with restaurant and fitness center



Located in the heart of Almaty, this hotel is within 1 mi (2 km) of Presidential Palace, Republic Square, and National Museum of Kazakhstan. Almaty Central Stadium and Almaty Opera House are also within 2 mi (3 km).

Hotel Features

This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference rooms.

Room Amenities

All 227 rooms provide free WiFi and free wired Internet, TVs with satellite channels, and conveniences like refrigerators and coffee makers. Guests will also find minibars, room service, and pillow menus.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and high-speed wired and wireless Internet access is complimentary. Event facilities measuring 7952 square feet (739 square meters) include a conference center. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

  • Total number of rooms - 227 
  • Number of floors - 9 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Computer station 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Meeting rooms 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Year Built 2009 
  • Conference space size (feet) - 7952 
  • Conference space size (meters) - 739 
  • Number of meeting rooms - 9 
  • Conference center 
  • Free self parking 
  • Number of buildings/towers - 1 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bathtub only 
  • Iron/ironing board 
  • In-room safe 
  • Television 
  • Desk 
  • Rollaway/extra beds available 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Blackout drapes/curtains 
  • Room service 
  • Pillow menu 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Glasshouse - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service is available.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is noon

Payment types


  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: KZT 3675 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Kids Stay Free Promotion

Book a stay in any room or rate category for travel anytime and receive the following:

  • Accommodations as selected
  • Up to two children under 18 years old stay free when sharing a room with 2 adults (based on availability)
  • Free breakfast, lunch, and dinner for children under 13 when an adult orders from the table d'hôte/à la carte menu
Free stay applies to children under 18 years old staying in the same room as adults. Adult must order from the table d'hôte/à la carte menu for children to receive the complimentary meal. Children can only order from children’s menu. Meals are served in the hotel's dining area and may not include taxes or gratuities. Valid anytime, subject to availability. Other restrictions may apply.

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