Regardal Hotel

Property class: 4

Choose dates to view prices

You can look forward to a free breakfast buffet, a poolside bar and a hair salon at Regardal Hotel. Treat yourself to a Swedish massage, a body scrub or a body wrap at Rai, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Eastern European cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is £62
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Bedroom

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Bedroom

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Corner Suite

A hotel room with a bed, a sofa, a dining table with chairs, a TV, and a window with curtains.

Corner Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

A hotel room with a large bed, a bedside table with a phone, a chair, a small table with a vase, and a view of the outdoors through large windows.

Premium Suite

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

A hotel room with two beds, a TV, and a window with curtains.

Economy Room

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
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About the area

Located in Bostandyk District, a neighbourhood in Almaty, Regardal Hotel is near a metro station and near a boardwalk. Shymbulak Ski Resort and Kok Tobe Cable Car are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Fantasy World Almaty and Botanical gardens. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Almaty Arena. Spend some time exploring the area's activities, including skiing. Visit our Almaty travel guide
Map
Pozharskogo Street 1, Almaty, 050013

What's nearby

  • A city square with a flower garden, two tall buildings with banners, and a monument.
    Republic Square
    19 min walk - 1.0 mile
  • Almaty Central Stadium
    9 min walk - 0.5 miles
  • Kazakhstan Museum of Arts
    10 min walk - 0.6 miles
  • Kazakhstan Independence Monument
    19 min walk - 1.0 mile
  • National Museum of Kazakhstan
    3 min drive - 1.2 miles

Getting around

  • Almaly
    10 min drive
  • Almaty Station
    17 min drive
  • Almaty (ALA-Almaty Intl.)
    34 min drive

Restaurants

  • Uni Hub
    4 min walk
  • Marrone Rosso Baykonur
    6 min walk
  • Drinkit
    8 min walk
  • Hanok
    9 min walk
  • Coffee Inn
    7 min walk

About this property

Regardal Hotel

  • Upscale hotel located in Bostandyk District
  • You can look forward to a free breakfast buffet, a poolside bar and a hair salon at Regardal Hotel. Indulge in a Swedish massage, a body scrub and a body wrap at Rai, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Eastern European cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool and a children's pool
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a banquet hall and a 24-hour front desk
    • Free newspapers, a lift and ATM/banking services
  • Room features
  • All 189 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with bidets and free toiletries
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, electric kettles and heating

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The price is £133
includes taxes & fees
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Frequently asked questions

Does Regardal Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Regardal Hotel?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Regardal Hotel on 24 Nov 2026 start from £62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Regardal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Regardal Hotel?

Self-parking is free at this property.

What time is check-in at Regardal Hotel?

Check-in start time: 1:00 PM; check-in end time: 12:30 PM. Late check-in is available during limited hours.

What time is check-out at Regardal Hotel?

Checkout is at noon.

Does Regardal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 7000 per vehicle applies.

Where is Regardal Hotel located?

Located in Bostandyk District, this spa hotel is within a 10-minute walk of Almaty Central Stadium and Kasteev State Museum of Arts. Kazakhstan Museum of Arts and Fantasy World Almaty are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Regardal Hotel Reviews

6.6

7.2

Cleanliness

6.4

Amenities

7.4

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 12 out of 38 reviews
Rating 8 - Good. 6 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 9 out of 38 reviews
Rating 2 - Terrible. 5 out of 38 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, stuff is so friendly. The breakfast buffet was amazing!
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and comfortable. The staff at reception were super helpful and spoke English which helped greatly.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel with a classic charm. The spa is really good as well. However they need to flush out their pipe system as the smell coming from the restrooms is pretty bad.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our last day of the long journey. Quiet! Clean! Comfortable! There was nothing to complain! If I got another chance to visit Almaty, I would book your Hotel. Thank you!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not upscale

My 2nd time staying here. the description of this hotel has the word "upscale". it is not upscale. The lady at the reception (with curly hair) is great, always with a smile and friendly. Breakfast was the same food both times i stayed here. the fried rice was very delicious but the others were just average. the rooms are very old fashioned and dated. broken tiles, stains, toilet not thoroughly scrubbed and shower head that didn't work properly. the liquid soap at the sink smells horrible. i had to use my own soap.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
For the most part, the hotel was fine. It definitely needs an update. The 4th floor where I was on, was pitch black with no window opening. There was a window, but nothing to look out on, but a brick wall. When i turned the faucet on the first day, It splurged brown mud water. But after awhile of letting it run, it cleared off. I'm thinking the room was not in use for awhile. The breakfast was ok, nothing to write home about. But the staff is friendly and it was convenient and afordable. I would stay there again, but not on the 4th floor.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments with a credit card or a third party service. Regardal were excellent again! Great communication and no issues with checking in or checking out. Thanks for allowing an early check-in! The hotel might be a little run down, but it's super clean, room and cleaning services are on top of their game! A small suggestion - please add an extra outlet to the room. It's a minor inconvenience for people with mobility issues. Special appreciation for the variety and quality of the breakfast menu and once again, all the workers at the breakfast buffet. Overall, my mom's stay was very pleasant and the entire experience deserves 6 stars. Thank you very much!
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the comfortable be and very good breakfast. Staff was very helpful. Two problems, indoor pool could only be used by paying spa guests and that information was not clear in the description of the hotel. Also our window was completely blocked by a building that was less than one meter away. No view or natural light.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Looks good but that covers the flaws. Bathroom leaks, not much cleaning, inedible and not fresh breakfast plus rude and unhelpful staff. Not worth the money.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was stinking. Bathroom and wash basin was getting choked. Fridge wasnt' working
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Not so good
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
This Hotel is not a bad hotel, but it is not the best hotel either. Customer service can be better as well.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

The breakfast was poor. Cold rice and fried zucchini. All other serving trays were empty.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Staff charged me an extra 50$ for having 2 guests over
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Disliked: Amenities
Shower was broke
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Horrible experience at Regardal Hotel

dirty, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
dampness and mold in the room
dampness and mold in the room
Mold in the bathtub
Shower hose very short. Couldn't hang up to shower
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Horrible experience at Regardal Hotel

Rooms and other stays uncleaned, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
dampness and mold in the room
dampness and mold in the room
Mold in the bathtub
Shower hose very short. Couldn't hang up to shower
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Staff was not comparative
Stayed 4 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was very bad

It was bad. The staff at the reception lie all the time, the gym and the pool you have to pay full price for, we were not told that before. The rooms are very old. Dont recommend this Hotel.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
worst stay, was given a room, large room as it was but the room is not what it looks like. the coffee station has never been refilled with tea or coffee, tv was totally disconnected, needed multiple calls to unresponsive and incompetent front desk, bathroom in the master’s bedroom is terribly ran down(wall paper wall and ceiling are peeling off and left hanging without being fixed, cold and hot water are not working, debri, boxes are everywhere in the lobby, restaurant which makes the area like a warehouse and bad odor upon enteringbthe hotel, out from the elevator to hallway. called the attention of front desk about above issues but little to slow actions.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service

messed up booking

i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point. liquid soap at the sink smells awful
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Untergekommene Unterkunft. Fitness Raum seit Jahren geschlossen, Schwimmbad nicht inklusive, kostet extra Geld und nicht wenig. Übrigens das Hotel heißt schon seit langem anderes, nämlich: Aiser.
Stayed 5 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
die Einrichtung ist komplett veraltet, der TV funktioniert nicht, das Frühstuck war schlecht. Das einzig Gute - Die Rezeption ist gut und hat gutes Personal und die Betten sind sehr bequem.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026