Title: Shera Inn Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shera Inn Hotel Hotel with a full-service spa, near National Museum of Kazakhstan ## Photo gallery for Shera Inn Hotel ![Pool - Shera Inn Hotel (Almaty)](https://images.trvl-media.com/lodging/16000000/15010000/15001900/15001868/1bfc8248.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - Shera Inn Hotel (Almaty)](https://images.trvl-media.com/lodging/16000000/15010000/15001900/15001868/bc1616d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, cocktail bar, lobby lounge - Shera Inn Hotel (Almaty)](https://images.trvl-media.com/lodging/16000000/15010000/15001900/15001868/a7c0acbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | Minibar, in-room safe, desk, iron/ironing board - Shera Inn Hotel (Almaty)](https://images.trvl-media.com/lodging/16000000/15010000/15001900/15001868/e0d263ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board - Shera Inn Hotel (Almaty)](https://images.trvl-media.com/lodging/16000000/15010000/15001900/15001868/246711e3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Kazakhstan's heart, Shera Inn Hotel offers an upscale experience with free breakfast. Guests enjoy spa treatments or visit two unique bars. Rooms include WiFi, and dry cleaning services refresh clothes after exploring the nearby Presidential Palace and Republic Square. ## Reviews 7.8 Good ## Popular amenities - Bar - Spa - Breakfast included - Gym - Room service - Parking included ## Room options ### Check availability for these dates Tonight [Dec 6 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=15001868&PinnedHotelID=15001868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=15001868&PinnedHotelID=15001868&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 7 - Dec 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=15001868&PinnedHotelID=15001868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=15001868&PinnedHotelID=15001868&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=15001868&PinnedHotelID=15001868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=15001868&PinnedHotelID=15001868&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15001868&PinnedHotelID=15001868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15001868&PinnedHotelID=15001868&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Double Room ![Standard Double Room | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15010000/15001900/15001868/aadc2ca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge TV Renovated in 2016 Bathrobes Hairdryer Shower/bath combination Private bathroom - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15010000/15001900/15001868/69122581.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Fridge TV Renovated in 2016 Bathrobes Hairdryer Shower/bath combination Private bathroom - 398 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15010000/15001900/15001868/246711e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning Fridge TV Renovated in 2016 Bathrobes Hairdryer Shower/bath combination Private bathroom - 398 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Suite ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15010000/15001900/15001868/c7e3e0c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Fridge TV Renovated in 2016 Bathrobes Hairdryer Shower/bath combination Private bathroom - 592 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15010000/15001900/15001868/c72e15e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Air conditioning Fridge TV Renovated in 2016 Private bathroom Hairdryer Shower/bath combination Minibar - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Shera-Inn-Hotel.h15001868.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Shera-Inn-Hotel.h15001868.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.22483%2C76.95536&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FuaGQgoL9mOC2xy7y6OsMzVAikg=) Khadzhimukan St 47, Almaty, 050067 #### What's nearby - Dostyk Plaza \- 12 min walk \- 0.7 miles - Central State Museum \- 17 min walk \- 0.9 miles - National Museum of Kazakhstan \- 17 min walk \- 0.9 miles - Republic Square \- 2 min drive \- 1.2 miles - Almaty Tower \- 4 min drive \- 1.7 miles #### Getting around - Almaly - 12 min drive - Almaty Station - 19 min drive - Almaty (ALA-Almaty Intl.) - 26 min drive #### Restaurants - ‪La Crepe - ‬10 min walk - ‪Узбечка - ‬8 min walk - ‪Traveler's Coffee - ‬6 min walk - ‪Ехань - ‬10 min walk - ‪Тануки - ‬10 min walk ## About this property ### Shera Inn Hotel Upscale hotel remodelled in 2016 and located near National Museum of Kazakhstan Located close to Presidential Palace and Republic Square, Shera Inn Hotel provides free breakfast, a terrace and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. In addition to 2 bars and a gym, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - A round-trip airport shuttle (surcharge), free newspapers and ATM/banking services - A TV in reception, 1 meeting room and coffee/tea in reception Room features All 188 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - TVs with satellite channels - Fridges, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2240000/2232600/2232593/e1db4d87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kazakhstan Medeu District - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 289 reviews £75 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=2232593&PinnedHotelID=2232593&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (KZT 9000 per person)](https://images.trvl-media.com/lodging/72000000/71740000/71734900/71734830/413c64b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Almaty Jetisu Almaly District - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 109 reviews £80 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=71734830&PinnedHotelID=71734830&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1910000/1906500/1906489/b1549580.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn ALMATY by IHG Bostandyk District - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 279 reviews £74 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1906489&PinnedHotelID=1906489&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/119000000/118100000/118093000/118092911/64f4e055.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rim Grand Hotel Alatau District - Breakfast included - Parking included - Free WiFi - Restaurant 5.4 3 reviews £46 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=118092911&PinnedHotelID=118092911&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/700000/695800/695798/0872e933.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Dostyk Hotel Medeu District - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 130 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=695798&PinnedHotelID=695798&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/40d050e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sapphire Medeu District - Spa - Free WiFi - Restaurant - Air conditioning 8.4 Very good 24 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=10453971&PinnedHotelID=10453971&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/117000000/116750000/116743200/116743148/61d3331b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Qazaq Auyl Medeu District - Breakfast included - Parking included - Free WiFi - Restaurant 10 Exceptional 5 reviews £210 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=116743148&PinnedHotelID=116743148&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/102000000/101060000/101055900/101055856/4c4764b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Dedeman Almaty Bostandyk District - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=101055856&PinnedHotelID=101055856&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/91000000/90500000/90493700/90493655/4bd332e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Mildom Hotel Medeu District - Pool - Hot tub - Spa - Parking included 8.2 Very good 36 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=90493655&PinnedHotelID=90493655&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/33000000/32540000/32533900/32533816/1acee100.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Almaty City Center Medeu District - Pool - Spa - Pet-friendly - Parking included 8.8 Excellent 146 reviews £117 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=32533816&PinnedHotelID=32533816&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Limited on-site parking ### Food and drink - Free breakfast available daily 6:30 AM to 10:30 AM - 2 bars/lounges - A restaurant - Coffee and tea in common areas ### Restaurants on site - Lobby Bar Vienne - Lounge Bar Rome ### Things to do - Full-service spa - Gym - Sauna - Steam room - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Business centre - Conference centre - Meeting room ### Outdoors - Terrace ### Full-service spa - Massage ### More - 1 building - 11 floors - Built in 2015 - Designated smoking areas (fines apply) - Renovated entire property - March 2016 ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - 24-hour room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for KZT 7840 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: KZT 6000 per vehicle (one way) - Rollaway bed fee: KZT 7840 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. ### Property is also known as Shera Park Inn Hotel Almaty Shera Park Almaty Shera Inn Hotel Almaty Shera Almaty Shera Park Inn Hotel Shera Inn Hotel Hotel Shera Inn Hotel Almaty Shera Inn Hotel Hotel Almaty ## Frequently asked questions ### Is Shera Inn Hotel pet-friendly? ### How much is parking at Shera Inn Hotel? ### What time is check-in at Shera Inn Hotel? ### What time is check-out at Shera Inn Hotel? ### Does Shera Inn Hotel provide a shuttle to the airport? ### Where is Shera Inn Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Shera Inn Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.8 Location ### 7.8 Staff & service ### 8.6 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 19 8 - Good 21 6 - Okay 9 4 - Poor 3 2 - Terrible 4 ## Reviews ### 8/10 Good #### Verified traveller 31 May 2023 Liked: Cleanliness, staff & service, room comfort The location was very convenient, the condition not the best and a bit old already. The breakfast was a good value for the money. ##### Verified traveller Stayed 2 nights in May 2023 ### 10/10 Excellent #### Edward 6 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Edward Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Rubina 22 Dec 2023 Disliked: Cleanliness, staff & service Unhelpful staff Breakfast was very mediocre coffee machine was dispensing cold coffee and the staff had no idea how to increase the temperature the room was too hot with no temperature control no coffee or tea in the room . Even 3 star hotels have a little tea service with a kettle ##### Rubina Stayed 1 night in Dec 2023 ### 6/10 Okay #### Nurlan 22 Dec 2023 Liked: Cleanliness, staff & service Horrible air conditioning, temperature in my room room was 28С ##### Nurlan Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Vasily 21 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Could be better The hotel is good. The lobby is elegant. The room is also ok. The bathroom had a bad smell. And the shower gel and shampoo surprised me with their jelly-like consistency. It was not convenient for me to shake it out from a jar. Breakfast variety is good. But the restaurant was quite stuffy. Surprised that the bar is closed in the evening. The spa was also disappointing. The sunbeds are not very comfortable, the sauna is scalding. The good is pool, nice and big. ##### Vasily Stayed 1 night in Apr 2023 ### 4/10 Poor #### Abhijit 23 Apr 2023 Disliked: Cleanliness, staff & service, property conditions & facilities #### Need to really work on their service skills. The hotel service was not at all upto the mark. Staff at reception needs to work on their English language. Before coming to the hotel we checked with them for early checkin and checkout. The staff confirmed there won’t be any additional charges for the same, however, on the last day they did everything to make it tough on us. We decided to extend the stay by one day and were told certain amount to be paid on the second day of the stay and it was paid. Upon coming back from tour in late evening we were told you need to pay extra because staff made some mistake and told us wrong tariff for the extra night in addition to early check in charges. Ayat got involved on last day (good in English) and helped us to resolve the finances and came up with in between amount. But the drama from staff that their salaries will be cut, they will need to pay for error, plus weak communication skills was a disaster. Even after agreeing it was their mistake they threatened us to be thrown out of hotel (at 11 pm after our tour) if not paid was too much to take in. We got a decent room with an excellent view, but sink was getting clogged, tap in shower area were not working forcing to take shower in bath tub. Jet spray wasn’t working. Rooms were not cleaned till asked to be done. Breakfast options were very limited esp for Vegetarians, too much meat in early morning. Overall would never advise to stay at this hotel when you have other better options. ![](https://a.travel-assets.com/ugc/hotel-reviews/07DB04C2C74A258D3E6AEDD70C3A86856630441C1682235445691.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1DDAC82F717F0813EB9B33D911C487FAE27045051682235439945.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A34EC2607F9F49C076F984ABD9C9E413BBE0CE1A1682235445913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E7E774D3D3CAF85E6AA5EFB05FC26222DF7B77121682235439220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Abhijit Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### ivan 12 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Отличная гостиница. Рекомендую ##### ivan Stayed 1 night in Jun 2021 ### 8/10 Good #### Eduard 18 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Класс Все понравилось! ##### Eduard Stayed 1 night in Jun 2021 ### 6/10 Okay #### Verified traveller 6 May 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Лучшее, что есть в этом отеле - сотрудники Плюсы: Персонал- приветливый, дружелюбный, всячески пытаются решить проблемы постояльцев и исправить косяки. Спасибо Дамирам и девочкам (не помню, как зовут), что помогали и пытались как-то решить проблемы с номером. Большие номера Минусы: Состояние отеля. Внимательность сотрудников. Скудный завтрак. Режим работы спа и фитнеса неадекватен Постоянно ломается карта в номер Не работает управление климатом Всего одно большое полотенце Простыни меньше, чем кровать Иногда нет горячей воды Еда: Нормальная еда. Один раз за три недели была рыба. Мясо есть. Есть зелень и сладости. Выбор небогатый, много жареного, но в целом позавтракать можно вкусно. В итоге: Если вас устраивает цена и отношение персонала вам важнее качества номеров и остального, то это ваш выбор. В противном случае - лучше поискать что-то ещё. В целом по уровню это точно не 5 звёзд. ![](https://a.travel-assets.com/ugc/hotel-reviews/93C32BA199687F21EE288684AAFFCEDE1C03A9321620322833489.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09D131D4AADD2B5A71200E73A539ED5B616642731620322834247.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0C33428F5170C95D2DE4A71A5FDF0D83C6A1B7A61620322833832.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BAF34569DDDAB8A81D27482F2DC4B0008E55B7F71620322829634.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 20 nights in Apr 2021 ### 2/10 Terrible #### Verified traveller 6 Sept 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing works here. Even the doors. People never smile. :( ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Kohzo 29 Nov 2018 It\`s so convenient for getting from airport. New facility and good service. ##### Kohzo Stayed 1 night in Nov 2018 ### 8/10 Good #### Kohzo 28 Nov 2018 Cheap and convenient. ##### Kohzo Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Vlad 3 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Отличный отель Приезжая в Алматы по работе, всегда останавливаюсь в данном отеле. Отличные номера и сервис, ни разу не разочаровался. После прошлого визита оставлял отзыв в форме обратной связи отеля, что в номерах не хватает чайника и чая. Приехав в этот раз, очень порадовало, что отзыв был учтён! :) ##### Vlad Stayed 4 nights in Sep 2018 ### 6/10 Okay #### AHMET ULKU 30 Sept 2018 Liked: Room comfort #### Avarage. Due to my flight time ibarrived hotel around 08 am. Even they have available room, hotel charge to me half of daily price for 5.5 hours early check in. ##### AHMET ULKU Stayed 3 nights in Sep 2018 ### 10/10 Excellent #### Wing Wah 22 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 你無法想像用如此低廉的價格,可入住一間寬敞而乾淨的酒店。 You can not imagine that this price can give you a big and clean room. ##### Wing Wah Stayed 1 night in Sep 2018 ### 8/10 Good #### Brij, Serbia 8 Sept 2018 Liked: Cleanliness, property conditions & facilities, room comfort Nice ambience and good property for staying . They need more efficient staff at reception to do efficient check in and check out ##### Brij Stayed 1 night in Sep 2018 ### 8/10 Good #### Gina, Kabul Dubai Copenhagen 13 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely view of the mountains from my room. Friendly staff. Could have a bit more English training for some of the wait staff ##### Gina Stayed 5 nights in Jun 2018 ### 8/10 Good #### ChulWoong 14 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 편안 깔끔 편안합니다.\~ ##### ChulWoong ### 8/10 Good #### V., Japan 30 Mar 2018 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness #### Nice hotel! Location, rooom and amenities are very good. But the room cleaning if you stay for more than 2 nigts is obviously sabotaged: they didn’t change anything and even didn’t clean the table leavivng the tea cup marks on it as it was. I asked for a cup which they forgot to provide on the second day of my stay, but the receptionist obviously forgot about it right after my call and the cup didn’t reach my room eventually. Breakfasts are good. ##### V. Stayed 2 nights in Mar 2018 ### 10/10 Excellent #### MUHAMMET 24 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Güzel Merkeze yakın bölge ve en önemlisi temiz bir otel. ##### MUHAMMET ### 8/10 Good #### Ivan 10 Dec 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Деловая поездка Всё хорошо. Только кухня в гостинице очень слабая. ##### Ivan Stayed 5 nights in Dec 2017 ### 10/10 Excellent #### Ted , San Francisco 9 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best choice vs money Amazing value for the money, friendly staff, great breakfast, amazing view, easy accesss to shopping mall and ski resort. ##### Ted Stayed 7 nights in Nov 2017 ### 10/10 Excellent #### Naz, San Francisco 29 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best deal for the Money For me it was a great experience to stay at Shera, even some things ain’t perfect, you can tell that staff is making every effort to make sure guest are happy. Yes, certain things require a little bit of twitching, but overall, stay was great, breakfast is amazing, staff is helpful. I recommend this hotel for a business or leisure trips. ##### Naz Stayed 8 nights in Nov 2017 ### 10/10 Excellent #### Verified traveller 15 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort it was way better than I could imagined ##### Verified traveller Stayed 1 night in Nov 2017 ### 4/10 Poor #### せとちゃん, 日本・愛知 3 Sept 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### 何度も言わせないで!部屋の鍵を直して! アルマティ空港からエクスペディアで予約しておいたタクシーでホテルまで」約25分。この車にはスーツケース3個と各自(3人で乗車)の手荷物合計3個となっていたがスーツケースはトランクに2個しかのらなかったので仕方なく助手席へ入れ込んだ(運転手は不機嫌)そして3人超窮屈な形で乗車。ホテル到着後早口な女性のチックインを済ませ部屋へ。大問題が・・。ポーターが付いてきましたがカードキーで開かない。鍵が壊れていて直さなくては入室できないことで外出がとても遅れたので予定変更をしなくてはならなかった。その後もこの鍵は入室のたびに幾度も壊れていて直すようにフロントに幾度伝えても直しに来なかった。とても景色のきれいな場所にあるのにとても残念。 ##### せとちゃん Stayed 3 nights in Aug 2017 ## Expedia's Latest Trends ### Hotels > [Royal Golf Hotel](https://www.expedia.co.uk/Dornoch-Hotels-Royal-Golf-Hotel.h66167.Hotel-Information) > > [Stones Hotel Bar & Restaurant](https://www.expedia.co.uk/Minehead-Hotels-Stones-Hotel-Bar-Restaurant.h6116319.Hotel-Information) > > [Devasom Hua Hin Resort](https://www.expedia.co.uk/Hua-Hin-Hotels-Devasom-Hua-Hin-Resort.h3816545.Hotel-Information) > > [The Royal Park Canvas - Osaka Kitahama](https://www.expedia.co.uk/Osaka-Hotels-The-Royal-Park-Canvas-Osaka-Kitahama.h31967640.Hotel-Information) > > [Grand Plaza Serviced Apartments](https://www.expedia.co.uk/London-Hotels-Grand-Plaza-Serviced-Apartments.h914263.Hotel-Information) > > [Civic Hotel](https://www.expedia.co.uk/London-Hotels-Civic-Hotel.h58142911.Hotel-Information) > > [Holiday Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Holiday-Resort-Lombok.h570346.Hotel-Information) > > [County Hotel & County Aparthotel Newcastle](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-County-Hotel.h9623564.Hotel-Information) > > [Hotels in Capri](https://www.expedia.co.uk/Capri-Hotels.d9469.Travel-Guide-Hotels) > > [Golf Hotels in Málaga](https://www.expedia.co.uk/Malaga-Hotels-Golf-Hotels.0-0-d312-tGolfHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Chester Zoo](https://www.expedia.co.uk/Chester-Zoo-Hotels.0-l6087861-0.Travel-Guide-Filter-Hotels) > > [Cabana](https://www.expedia.co.uk/Benidorm-Hotels-Hotel-Cabana.h2336064.Hotel-Information) > > [Hotels with Pool in Cagliari](https://www.expedia.co.uk/Cagliari-Hotels-Hotels-With-Pool.0-0-d766-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [Sun Gardens Dubrovnik](https://www.expedia.co.uk/Dubrovnik-Hotels-Sun-Gardens-Dubrovnik.h2625719.Hotel-Information) > > [Loft Apartment, With Roof Terrace in the Heart of Shoreditch](https://www.expedia.co.uk/London-Hotels-Loft-Apartment.h61622235.Hotel-Information) > > [The Old Custom House](https://www.expedia.co.uk/Padstow-Hotels-The-Old-Custom-House.h10977109.Hotel-Information) > > [Golders Park Hotel](https://www.expedia.co.uk/London-Hotels-Golders-Park-Hotel.h40199604.Hotel-Information) > > [Staybridge Suites Brighton by IHG](https://www.expedia.co.uk/Brighton-Hotels-Staybridge-Suites-Brighton.h89220326.Hotel-Information) > > [Aparthotel Alcudia Garden](https://www.expedia.co.uk/Alcudia-Hotels-Aparthotel-Alcudia-Garden.h1849161.Hotel-Information) > > [Spa Hotels in Greek Islands](https://www.expedia.co.uk/Greek-Islands-Hotels-Spa-Hotels.0-0-d6271742-tSpaHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Christchurch (BOH) to Pisa (PSA)](https://www.expedia.co.uk/lp/flights/boh/psa/bournemouth-to-pisa) > > [Flights from Inverness (INV) to Luton (LTN)](https://www.expedia.co.uk/lp/flights/inv/ltn/inverness-to-london) > > [Flights from Manises (VLC) to London (LHR)](https://www.expedia.co.uk/lp/flights/vlc/lhr/valencia-to-london) > > [Flights from Koh Samui (USM) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/usm/man/samui-intl-airport-to-manchester) ### Cars ### Packages ### Holiday Rentals