Title: The Ritz-Carlton, Almaty Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Almaty Luxury hotel connected to the convention centre in Almaty with 2 restaurants ## Photo gallery for The Ritz-Carlton, Almaty ![Terrace/patio - The Ritz-Carlton, Almaty (Almaty)](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/2b79a1c3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/53c0b2be-619a-41fa-b103-a40f81b84116-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![View from property - The Ritz-Carlton, Almaty (Almaty)](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/60c203cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - The Ritz-Carlton, Almaty (Almaty)](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/4d4bba30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - The Ritz-Carlton, Almaty (Almaty)](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/6a470579.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Almaty Central Stadium and National Museum of Kazakhstan, The Ritz-Carlton, Almaty provides a terrace, an art gallery on-site and a shopping centre on-site. Treat yourself to a sports massage, reflexology or a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £394 includes taxes & fees 27 Feb - 28 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=6844356&PinnedHotelID=6844356&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=6844356&PinnedHotelID=6844356&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=6844356&PinnedHotelID=6844356&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=6844356&PinnedHotelID=6844356&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6844356&PinnedHotelID=6844356&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6844356&PinnedHotelID=6844356&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=6844356&PinnedHotelID=6844356&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=6844356&PinnedHotelID=6844356&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Club Room, 1 King Bed, Mountain View ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/cbc56a22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Mountain View ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Hypo-allergenic bedding - City view - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Grand Suite, 1 Bedroom ![Grand Suite, 1 Bedroom | Living room | 55-inch LED TV with digital channels, DVD player, iPod dock](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/a5343a83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Dining table - City view - 1238 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Room, 1 King Bed, City View ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/4a43bb79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu - City view - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 Bedroom, Mountain View ![Executive Suite, 1 Bedroom, Mountain View | Living room | 55-inch LED TV with digital channels, DVD player, iPod dock](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/301e96df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Mountain View ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Dining table LED TV - City view - 861 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Elite Room, 1 King Bed, Corner (View) ![Elite Room, 1 King Bed, Corner (View) | Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/24559475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room, 1 King Bed, Corner (View) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding - Mountain view - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds, Mountain View ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/8ac4897d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Mountain View 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding - City view - 431 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Club Room, 2 Double Beds, Mountain View ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/8ac4897d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Double Beds, Mountain View ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Hypo-allergenic bedding - City view - 431 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed, Mountain View ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/cbc56a22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Mountain View ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding - Mountain view - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, City View ![Junior Suite, 1 King Bed, City View | Living room | 55-inch LED TV with digital channels, DVD player, iPod dock](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/416e710b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, City View ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding - City view - 678 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Elite Room, 2 Double Beds, Corner ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/dfe594e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room, 2 Double Beds, Corner ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Premium bedding - City view - 498 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/30ed881c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Frette Italian bed sheets - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-The-Ritz-Carlton.h6844356.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-The-Ritz-Carlton.h6844356.Hotel-Information) ## About the area Located in Bostandyk District neighbourhood, The Ritz-Carlton, Almaty is connected to a shopping centre. National Museum of Kazakhstan and Almaty Opera House are cultural highlights, or if an activity is on the agenda, visit Shymbulak Ski Resort. Looking to enjoy an event or a match? See what's going on at Almaty Central Stadium or Medeo. Make sure you don't miss outdoor adventures like mountain climbing, horse riding and hiking/biking trails, or hop on a moped for hire nearby and take a self-guided tour around Almaty. [Visit our Almaty travel guide](https://www.expedia.co.uk/Almaty.dx354) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.21904%2C76.92934&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qtpiK_UY1r4OLeQA43_37ui2Wc8=) Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 050040 ### What's nearby - National Museum of Kazakhstan 3 min drive \- 1.7 miles - Presidential Palace 3 min drive \- 1.7 miles - Almaty Central Stadium 3 min drive \- 1.9 miles - Kazakhstan Museum of Arts 3 min drive \- 2.2 miles - Atakent Expo 6 min drive \- 1.9 miles ### Getting around - Almaly 15 min drive - Almaty Station 21 min drive - Almaty (ALA-Almaty Intl.) 31 min drive ### Restaurants - Starbucks 1 min walk - Tör 2 min walk - J.Z. Peking Duck 13 min walk - Sky Lobby Bar & Lounge 1 min walk - Coffee Varka 9 min walk ## About this property ### The Ritz-Carlton, Almaty Luxury boutique hotel near Almaty Central Stadium Located close to National Museum of Kazakhstan and Almaty Opera House, The Ritz-Carlton, Almaty provides a terrace, an art gallery on-site and a shopping centre on-site. Treat yourself to a sports massage, reflexology or a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. Other perks at this hotel include: - Swimming pool, along with sunloungers - Free self-parking, plus valet parking (surcharge) - Limo/town car service, full breakfast (surcharge) and an indoor pool - Meeting rooms, ATM/banking services and luggage storage Room features All 145 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as heated floors and laptop-friendly workspaces. More amenities include: - Recycling and LED light bulbs - Bathrooms with designer toiletries and separate baths/showers - 55-inch LED TVs with premium channels and DVD players - Wardrobes/cupboards, heated floors and separate sitting areas ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/7291335f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Almaty by IHG Bostandyk District - Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 99 reviews £165 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/33000000/32540000/32533900/32533816/3a17ddad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Almaty City Center Medeu District - 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Free offsite parking - 24-hour train station pick-up shuttle (surcharge) - Limo/town car service - Free self parking on site - Valet parking on site (KZT 5,000 per stay) - Limited on-site self and valet parking - Wheelchair-accessible parking available ### Food and drink - Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KZT 29,000 per person - 2 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining - Snack bar/deli ### Restaurants on site - Chocolate Shop - Seven - Sky Bar and Lounge - Terrace 77 - Vista ### Things to do - 24-hour gym - Art gallery - Designer stores - Full-service spa - Indoor pool - Library - Sauna - Shopping centre - Ski passes - Ski storage - Steam room ### Family friendly - DVD player - In-room cot - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Computer station - Conference centre (10,330 square foot of space) - Meeting rooms ### Outdoors - Garden - Pool loungers - Telescope - Terrace ### Full-service spa - 5 treatment rooms - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Braille/raised signage - Grab bar near toilet (85 centimetre high) - Height-adjustable showerhead - Lift (105 centimetre wide door) - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk (120 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 38 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 2013 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Frette Italian sheets - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch LED TV with premium digital channels - DVD player - IPod dock - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Free daily newspapers - Heated floor - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:30 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of KZT 60000 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Up to 10 kg per pet Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children aged 6 and younger eat free breakfast Rollaway/extra beds are available for KZT 20000 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately KZT 29000 per person - Valet parking fee: KZT 5000 per stay - Pet fee: KZT 60000 per pet (varies based on length of stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: KZT 20000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 18 years old are not allowed in the spa without adult supervision ### Property is also known as Almaty Ritz-carlton Ritz-carlton Almaty Ritz-carlton Hotel Almaty Ritz-Carlton Almaty Hotel The Ritz carlton Almaty The Ritz-Carlton, Almaty Hotel The Ritz-Carlton, Almaty Almaty The Ritz-Carlton, Almaty Hotel Almaty ## Frequently asked questions ### Does The Ritz-Carlton, Almaty have a pool? ### How much does it cost to stay at The Ritz-Carlton, Almaty? ### Is The Ritz-Carlton, Almaty pet-friendly? ### How much is parking at The Ritz-Carlton, Almaty? ### What time is check-in at The Ritz-Carlton, Almaty? ### What time is check-out at The Ritz-Carlton, Almaty? ### Where is The Ritz-Carlton, Almaty located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Ritz-Carlton, Almaty Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 66 8 - Good 10 6 - Okay 3 4 - Poor 1 2 - Terrible 0 ## Reviews ### 8/10 Good #### Mark 4 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel with excellent staff! The rooms are nice but starting to show their age. Breakfast buffet is great but the restaurants could be better ( for the $ ). ##### Mark Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kevin 4 Aug 2024 Liked: Staff & service, amenities, property conditions & facilities If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost. The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical! The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel. Bravissimo! ##### Kevin Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### juan 8 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay at the Ritz Almaty Amazing place, very convenient. ##### juan Stayed 3 nights in May 2025 ### 10/10 Excellent #### Maxim 15 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simply the best option there. ##### Maxim Stayed 5 nights in Aug 2022 ### 8/10 Good #### Yevgeniy 15 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Quiet ##### Yevgeniy Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Abdulkadir 24 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Herşey için teşekkürler ##### Abdulkadir Stayed 3 nights in May 2024 ### 10/10 Excellent #### Mohamed 3 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort الموقع ممتاز على بعد امتار من مول Esentai وستار بكس وهناك كافيهات ومطاعم راقية وممتازة والغرف نظيفة جدا والطاقم معاملتهم ممتازة وشرحين والكل يحاول يساعد ##### Mohamed Stayed 3 nights in May 2022 ### 10/10 Excellent #### Saied Sokhail 17 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, with incredible view A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher. ![](https://a.travel-assets.com/ugc/hotel-reviews/D803FFB52AC72D1D7876DE42441027FA3F58E98D1650165222579.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Saied Sokhail Stayed 2 nights in Apr 2022 ### 8/10 Good #### Nurbek, New York 6 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel. Most rooms are with an incredible view. Breakfast was varied. ##### Nurbek Stayed 1 night in Feb 2020 ### 6/10 Okay #### Hyung Geun 7 Jan 2020 Liked: Cleanliness, property conditions & facilities inconvenient location away from the city, chose as looked close"er" to Shymbulak but not much difference at the end of the day. Concierge gave us wrong information on several occasions, room cleaning needed reminding. ##### Hyung Geun Stayed 5 nights in Dec 2019 ### 8/10 Good #### Verified traveller 2 Jan 2020 Liked: Cleanliness, staff & service, room comfort #### Lovely place! The hotel is beautiful with a useful car park. Do remember to make sure that you go all the way up to the 30th floor to find the reception. Breakfast is on the 30th floor and then the rooms are situated below that. There are beautiful views of the mountains from all windows. Reception is stunning with plenty of seating. ![](https://a.travel-assets.com/ugc/hotel-reviews/B81F9CF4926AC59F2C9B3B493AC454E850073F6E1577971006025.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F1C5DDADFD52804A0D73F9FE70ABDCF9B40071801577971014397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C25E4BB35C6C16A54069B237D87C82E8423C7E491577970994108.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B54B3D4355708FBA3839142AE3F1B67A3AD6DB861577970999792.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Jeremy, Ladysmith, WI 29 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was an excellent experience. From the services to the food and the views. ##### Jeremy Stayed 1 night in Sep 2019 ### 6/10 Okay #### Verified traveller 20 Jul 2019 Liked: Staff & service, amenities Disliked: Cleanliness We were definitely disappointed about this property. There is NO 5 stars hotel, especially The Ritz-Carlton! ##### Verified traveller Stayed 3 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller 16 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Die Aussicht im Hotel ist grandios! Alles ist im sehr gutem Zustand. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Healy 16 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First visit! Amazing!! Will be back! ##### Healy Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Felix 22 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great Hotel. Awesome location and service. ##### Felix Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller 28 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfort, view, location and staff!! Cannot fault anything - absolutely loved our time at the Ritz! ##### Verified traveller Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 4 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service, impecable room. I will cao.e back again ##### Verified traveller Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Jessica 2 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay The hotel was really nice. Not very central but it had a great mall next door with shops, a small supermarket and some restaurants. ##### Jessica Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### Nicoleta 14 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay, would only stay here in Almaty great location for business, loved the gym and the pool ##### Nicoleta Stayed 3 nights in Mar 2019 ### 8/10 Good #### John 10 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Good choice for Almaty Staff were very good and efficient, with very fast response time. Good location. Food was average even though prices were high and I expected more from a Ritz Carlton on the good front. Disappointed that there was not a pillow menu since the pillows were too soft. Hot tub was not hot and this would have been nice after a day skiing. Sauna and steam were good. Nice lobby atmosphere but restaurants lacked atmosphere, variety, people and prices were expensive for what you got. ##### John Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### Larissa 3 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short trip to meet with a friend Great beautiful hotel, attention to detail, very nice spa area. Just one recommendation is to increase the variety of food for breakfast including adding fresh juices. ##### Larissa Stayed 2 nights in Nov 2018 ### 10/10 Excellent #### DMITRIY 27 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Отличное соотношение цены и качества! Великолепный вид из окна на горы, особенно ночью Алмата прекрасна. Расположение отличное, рядом торговый центр. Один из самых высоких зданий в Алматы. Качественный сервис. Персонал приветлив, всегда рады помочь. Очень вкусный завтрак. Номер чистый, комфортно. Стильный дизайн. Если будете в этом городе, останавливайтесь именно в этом отеле. Отличное соотношение цены и качества! ##### DMITRIY Stayed 1 night in May 2018 ### 10/10 Excellent #### Verified traveller 17 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Expensive but best service, best hotel in the city. ##### Verified traveller Stayed 1 night in Oct 2018 ### 8/10 Good #### Didem, İstanbul, Turkey 22 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very lovely staff who try hard but have poor English skills overall. Beautiful hotel but access to rooms via elevator switch is time consuming. Final note, classic RC air freshener scent is a bit heavy. ##### Didem Stayed 4 nights in Sep 2018 ## Expedia's Latest Trends ### Hotels > [Hotels in Gateshead](https://www.expedia.co.uk/Gateshead-Hotels.d4642.Travel-Guide-Hotels) > > [greeneking Hotels in Bristol](https://www.expedia.co.uk/Bristol-Hotels-Greene-King.0-0-d688--bGreeneKing.Travel-Guide-Filter-Hotels) > > [Radisson Hotel, Astana](https://www.expedia.co.uk/Nur-Sultan-Hotels-Radisson-Hotel.h1604256.Hotel-Information) > > [Caravan Parks Wirral](https://www.expedia.co.uk/Wirral-Caravan-Parks.d55460-aaCaravanParks.Travel-Guide-Accommodation) > > [Guest Houses Ndola](https://www.expedia.co.uk/Ndola-Guest-Houses.d2571-aaGuestHouses.Travel-Guide-Accommodation) > > [Grand Sapphire](https://www.expedia.co.uk/Almaty-Hotels-Grand-Sapphire-Hotel-Almaty.h10453971.Hotel-Information) > > [Hotels near The Cresset](https://www.expedia.co.uk/The-Cresset-Hotels.0-l651735630244798464-0.Travel-Guide-Filter-Hotels) > > [The Times Hotel](https://www.expedia.co.uk/Amsterdam-Hotels-The-Times-Hotel-Amsterdam.h53324924.Hotel-Information) > > [Hotels near Alexandra Palace](https://www.expedia.co.uk/Alexandra-Palace-Hotels.0-l6170876-0.Travel-Guide-Filter-Hotels) > > [Hotels near University of Exeter](https://www.expedia.co.uk/University-Of-Exeter-Hotels.0-l6094246-0.Travel-Guide-Filter-Hotels) > > [B&B Dumfries](https://www.expedia.co.uk/Dumfries-Bed-And-Breakfasts.d5584-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Limassol Old Town Mansion](https://www.expedia.co.uk/Limassol-Hotels-La-Maltese-Mansion.h28944120.Hotel-Information) > > [Hilton Garden Inn Astana](https://www.expedia.co.uk/Nur-Sultan-Hotels-Hilton-Garden-Inn-Astana.h7394518.Hotel-Information) > > [Hotels with Connecting Rooms in Rome Historic Centre](https://www.expedia.co.uk/Rome-Historic-Centre-Rome-Hotels-Hotel-With-Connecting-Rooms.0-n6200441-0-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [The Ritz-Carlton, Astana](https://www.expedia.co.uk/Nur-Sultan-Hotels-The-Ritz-Carlton.h17272585.Hotel-Information) > > [Hilton Astana](https://www.expedia.co.uk/Nur-Sultan-Hotels-Hilton-Astana.h19194582.Hotel-Information) > > [Hotels with smoking rooms in Eindhoven](https://www.expedia.co.uk/Eindhoven-Hotels-Hotels-With-Smoking-Rooms.0-0-d1115-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) ### Flights > [Flights from London (LON-All Airports) to San Salvador (SAL-El Salvador Intl.)](https://www.expedia.co.uk/lp/flights/lon/sal/london-to-san-salvador) > > [Flights from Christchurch (BOH) to Culleredo (LCG)](https://www.expedia.co.uk/lp/flights/boh/lcg/bournemouth-to-a-coruna-airport) > > [Flights from Birmingham (BHX) to Crown Point (TAB)](https://www.expedia.co.uk/lp/flights/bhx/tab/birmingham-to-tobago) > > [Flights from Leeds (LBA) to Nespouls (BVE)](https://www.expedia.co.uk/lp/flights/lba/bve/leeds-to-brive-la-gaillarde) > > [Flights from Norwich (NWI) to Parañaque (MNL)](https://www.expedia.co.uk/lp/flights/nwi/mnl/norwich-to-manila) ### Cars ### Packages ---