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Overview of InterContinental Almaty

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Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
Premium bedding, down duvet, Select Comfort beds, minibar

InterContinental Almaty

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationRepublic Square8 min walk
    Popular LocationNational Museum of Kazakhstan8 min walk
    Popular LocationPresidential Palace9 min walk
    AirportAlmaty (ALA-Almaty Intl.)32 min drive

Choose dates to view prices

  • Junior Suite, 1 King Bed

    Room amenities

    • 603 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room

    4.4/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Queen Beds
    More details
  • Executive Suite, 1 King Bed

    Room amenities

    • 667 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details
  • Presidential Suite

    Room amenities

    • 2217 sq ft
    • Sleeps 5
    • 1 King Bed OR 1 Queen Bed
    More details
  • Club Room, 1 King Bed

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More details
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Room, 1 Single Bed

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 Single Bed
    More details

About this area

Almaty

In the city centre and near a metro station, InterContinental Almaty is in an area with good shopping. Presidential Palace and Almaty Opera House are local landmarks, and some of the area's activities can be experienced at MEGA Park and Central Park of Culture and Leisure. Travelling with kids? Consider Zenkov Cathedral and Aqua Park. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.
Popular Location

What's nearby

  • Republic Square - 8 min walk
  • National Museum of Kazakhstan - 8 min walk
  • Presidential Palace - 9 min walk
  • Colibri - 16 min walk
  • Dostyk Plaza - 23 min walk

Getting around

  • Almaly - 9 min drive
  • Almaty Station - 15 min drive
  • AirportAlmaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • Asian Cafe — 1 min walk
  • Sunset Efes Beer Garden — 1 min walk
  • Ziyafet Steak House - 5 min walk
  • Dublin - 10 min walk
  • Coffeeroom - 11 min walk
View in a map

About this property

InterContinental Almaty

Family-friendly ski hotel with a full-service spa
InterContinental Almaty guests can head out to the slopes, sip drinks at the bar/lounge and enjoy an indoor pool and a full-service spa. All 277 rooms boast deep soaking bathtubs, and offer free WiFi and Select Comfort beds. 24-hour room service and minibars are standard, as are LCD TVs with cable channels.
InterContinental Almaty offers 277 forms of accommodation with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 26-inch LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: KZT 11536 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 2 outdoor tennis courts
  • Aerobics classes
  • Basketball
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski equipment hire
  • Ski passes
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Korean
  • Russian
  • Turkish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (10840 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Massages
  • Massage/treatment rooms
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 26-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for KZT 14560.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: KZT 11536 per person (approximately)
  • Airport shuttle fee: KZT 9000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: KZT 14560.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ALMATY InterContinental
InterContinental ALMATY
InterContinental Hotel ALMATY
InterContinental Almaty Hotel
InterContinental Almaty Hotel
InterContinental Almaty Almaty
InterContinental Almaty Hotel Almaty

Frequently asked questions

Can I cancel my reservation for free at InterContinental Almaty and receive a full refund?
Yes, InterContinental Almaty offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental Almaty cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at InterContinental Almaty?
As of 26 Jan 2021, prices found for a 1-night stay for 2 adults at InterContinental Almaty on 29 Jan 2021 start from £119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does InterContinental Almaty have a pool?
Yes, this property has an indoor pool and a children's pool.
Is InterContinental Almaty pet-friendly?
No, only service animals are welcome at the property.
How much is parking at InterContinental Almaty?
Self-parking is free at this property.
What time is check-in at InterContinental Almaty?
Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at InterContinental Almaty?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does InterContinental Almaty provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KZT 9000 per vehicle, one-way, applies.
Where is InterContinental Almaty located?
Located near the slopes, this Almaty hotel is situated in the city centre and within 1 mile (2 km) of Republic Square, Colibri and Dostyk Plaza. National Museum of Kazakhstan and Presidential Palace are also within 10 minutes. Almaly is 26 minutes by foot.
4.4
Excellent
Rating 5 - Excellent. 40 out of 68 reviews
5 - Excellent 59%
Rating 4 - Good. 21 out of 68 reviews
4 - Good 31%
Rating 3 - Okay. 4 out of 68 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 68 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 68 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Mint quality -amazing after so many years . Turkish care.
Stayed 2 nights in Oct 2020

3/5 Okay

Business traveller
Sad face IconDisliked: Staff & service, room comfort
Not 5 stars.
The hotel definitely needs to be renovated. Teams have to be retrained. This is definitely not a 5-star hotel and it is sad to see it being a part of the Intercontinental?Perfect family.
Stayed 2 nights in Jan 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and welcoming. I had a nice stay.
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Nice property, superb food and service!
Stayed 5 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very helpful and professional staff. Excellent service and a tasty breakfast. Highly recommended
Stayed 1 night in Aug 2019

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