Title: Grand Sapphire Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Sapphire Luxury hotel with full-service spa and steam room ![Suite | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/40d050e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children’s activities](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/b1b6a5bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/4130dbac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/fe781185.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/3b5e1b0a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Sapphire is minutes from Almaty Opera House, the Zoo, and Zenkov Cathedral. Guests can book a massage at LUXCOSMED spa, use laundry services, and enjoy free in-room WiFi. The 24-hour front desk team is praised for their attentive service. 8.4 Very good ## Popular amenities - Bar - Parking available - Spa - Room service - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 25 - Nov 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=10453971&PinnedHotelID=10453971&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=10453971&PinnedHotelID=10453971&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=10453971&PinnedHotelID=10453971&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=10453971&PinnedHotelID=10453971&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=10453971&PinnedHotelID=10453971&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=10453971&PinnedHotelID=10453971&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10453971&PinnedHotelID=10453971&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10453971&PinnedHotelID=10453971&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/fcf49d0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Soundproofed Air conditioning Heating Fridge LED TV Bathrobes Hairdryer Private bathroom - 194 sq ft - Sleeps 1 - 1 Double Bed ![Standard Double Room | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/2cbbf106.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Fridge LED TV Bathrobes Hairdryer - 237 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/5b0213d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Fridge LED TV Bathrobes Hairdryer - 194 sq ft - Sleeps 1 - 1 Double Bed ![Superior Double Room | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/743e6c09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Fridge LED TV Bathrobes Hairdryer - 237 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Family Room, Mountain View, Executive Level | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/1f486455.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Mountain View, Executive Level ### Highlights Soundproofed Air conditioning Heating Fridge LED TV Bathrobes Hairdryer Private bathroom - 376 sq ft - Mountain view - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Deluxe Room, City View, Executive Level | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/482f51c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, City View, Executive Level ### Highlights Soundproofed Air conditioning Heating Fridge LED TV Bathrobes Hairdryer Private bathroom - 344 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ![Penthouse | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/f7e47f14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Fridge LED TV Bathrobes Hairdryer - 549 sq ft - Sleeps 4 - 1 King Bed and 1 Single Sofa Bed ![Suite | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/40d050e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Air conditioning Heating Fridge LED TV Bathrobes Hairdryer Private bathroom - 495 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bed ### Luxury Suite - Sleeps 2 ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/9acf0fd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Penthouse Suite - Sleeps 4 ### Standard Double Room - Sleeps 2 ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/5ac215a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/9a588666.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 4 ### Superior Room - Sleeps 2 ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/63cb29d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room - Sleeps 2 ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/b5eead93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Grand-Sapphire-Hotel-Almaty.h10453971.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Grand-Sapphire-Hotel-Almaty.h10453971.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.25448%2C76.95602&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=47ciXjxEvE3oxfxfTW5jukGnfzQ=) Dostyk avenue, 32, 32, Almaty, AMY, 050010 #### What's nearby - 28 Panfilov Heroes Memorial Park - 5 min walk - 0.3 miles - Panfilov Park - 7 min walk - 0.4 miles - Almaty Cathedral - 9 min walk - 0.5 miles - Zenkov Cathedral - 12 min walk - 0.7 miles - Almaty Opera House - 14 min walk - 0.8 miles #### Getting around - Almaty Station - 12 min drive - Almaly - 14 min walk - Almaty (ALA-Almaty Intl.) - 30 min drive #### Restaurants - ‪William Lawson's 13 - ‬2 min walk - ‪Pasta La Vista - ‬5 min walk - ‪Victory Mexican and Wild - ‬4 min walk - ‪The Shakespeare Pub - ‬5 min walk - ‪Comein Grill Bar - ‬5 min walk ## About this property ### Grand Sapphire Luxury hotel near Zenkov Cathedral Located close to Almaty Opera House and Almaty Zoo, Grand Sapphire provides an airport shuttle, a playground and a hair salon. Indulge in a facial, a body wrap and a manicure/pedicure at LUXCOSMED, the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Additional perks include: - Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - Massage treatment rooms, 1 meeting room and concierge services - Luggage storage, smoke-free property and multilingual staff Room features All 50 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - LED TVs with cable channels - Fridges, electric kettles and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2240000/2232600/2232593/e1db4d87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kazakhstan Medeu District - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 286 reviews £74 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=2232593&PinnedHotelID=2232593&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/9000000/8460000/8452800/8452719/75972061.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Uyut Hotel Almaly District - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 157 reviews £63 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=8452719&PinnedHotelID=8452719&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), sauna, hot tub, steam room](https://images.trvl-media.com/lodging/6000000/5630000/5620300/5620286/3466917c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Tien Shan Medeu District - Pool - Breakfast included - Spa - Parking included 8.6 Excellent 312 reviews £91 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=5620286&PinnedHotelID=5620286&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/3000000/2310000/2301800/2301779/9d6a2fc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kazzhol Almaty Almaly District - Pool - Breakfast included - Spa - Parking included 8.4 Very good 105 reviews £70 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=2301779&PinnedHotelID=2301779&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/4000000/3250000/3242200/3242189/e10aa5fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Almaty Hotel Almaly District - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 94 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=3242189&PinnedHotelID=3242189&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily full breakfast ](https://images.trvl-media.com/lodging/6000000/5860000/5851100/5851089/732ddd67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Atakent Park Hotel Bostandyk District - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 125 reviews £74 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=5851089&PinnedHotelID=5851089&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/18000000/17160000/17151300/17151235/c4429492.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Alma Medeu District - Pool - Parking included - Free WiFi - Air conditioning 8.2 Very good 85 reviews £52 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=17151235&PinnedHotelID=17151235&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19300000/19292800/19292744/729e901b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Plaza Hotel Almaly District - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 40 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=19292744&PinnedHotelID=19292744&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/91000000/90500000/90493700/90493655/4bd332e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Mildom Hotel Medeu District - Pool - Hot tub - Spa - Parking included 8.2 Very good 36 reviews £85 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=90493655&PinnedHotelID=90493655&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch served; Modern European cuisine, al fresco dining ](https://images.trvl-media.com/lodging/78000000/77990000/77982400/77982396/af638fcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Reikartz Sky Almaty Almaly District - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 26 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=77982396&PinnedHotelID=77982396&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Train station drop-off shuttle (surcharge) ### Food and drink - A bar/lounge - A restaurant ### Things to do - Bicycle rentals - Full-service spa - Playground - Steam room ### Family friendly - In-room refrigerator - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage - Spa treatment rooms - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Smoke-free property ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Free local calls - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for KZT 5000.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: KZT 5000 per vehicle (one-way) - Rollaway bed fee: KZT 5000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. ### Property is also known as Grand Sapphire Hotel Grand Sapphire Almaty Grand Sapphire Grand Sapphire Hotel Grand Sapphire Almaty Grand Sapphire Hotel Almaty ## Frequently asked questions ### Is Grand Sapphire pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Sapphire? > On-site parking is available at the property. ### What time is check-in at Grand Sapphire? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Grand Sapphire? > Checkout is at noon. ### Does Grand Sapphire provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of KZT 5000 per vehicle applies. ### Where is Grand Sapphire located? > Located in Medeu District, this luxury hotel is within 1 mi (2 km) of Zenkov Cathedral and Almaty Opera House. Almaty Zoo and National Museum of Kazakhstan are also within 2 mi (3 km). Almaly is 14 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Sapphire Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.0 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 9 8 - Good 11 6 - Okay 3 4 - Poor 1 2 - Terrible 0 ### 6/10 Okay #### Verified traveller 3 Jul 2023 Liked: Staff & service #### Disappointed We weren't very pleased with this place. For starters, we found out upon arrival that we had to pay 6000 tenge for two people/two nights. Below is the only mention of potential fees: "Hotel fees The price DOES NOT include any applicable hotel service fees, charges for optional incidentals (such as minibar snacks or telephone calls), or regulatory surcharges. The hotel will assess these fees, charges and surcharges upon check-out." The staff claimed this was a newly imposed tax from Feb 2023. Well, I booked the hotel in June of 2023 and was not informed of this fee. It was also necessary to pay in cash. I've never had such a large charge not disclosed on Hotels.com. Aside from that, the breakfast had some issues (no toaster? terrible coffee, not ready on time) And the room was quite shabby and stinky. One positive was the staff was helpful with luggage storage both pre and post-checkout ##### Verified traveller Stayed 2 nights in Jun 2023 ### 8/10 Good #### Verified traveller 21 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Clean, kind reception ##### Verified traveller Stayed 1 night in Jan 2021 ### 4/10 Poor #### Elena 17 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Somebody smoked throughout all my stay In general, it's a very good hotel. However, there is one serious downside. During all my stay my room was filled with cigarette smoke. When I complained to the receptionist, they were apologetic, but said that they have one person staying who keeps smoking despite all warnings, and there is nothing they can do about him. Air conditioning system spread the smoke to all rooms of that floor. They offered to move me to another floor, but it was too much of a hassle for me to move my belongings. It surprised me that the person who was clearly violating the hotel's rules and was warned many times was not evicted, even though all guests of that floor suffered because of him. I think this hotel should enforce its rules more strictly. ##### Elena Stayed 3 nights in Oct 2019 ### 6/10 Okay #### Jan Mikael 7 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fint rum - men busstrafik Tyvärr väcktes jag 06:30 varje morgon när busstrafiken kom igång. Hade rummet varit tystare hade det varit perfekt. Det finns antagligen tystare rum. Polaren sov som en stock. ##### Jan Mikael Stayed 7 nights in Dec 2019 ### 8/10 Good #### Antti 28 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very beautiful breakfast room. Very friendly staff. The room is a bit too small so you easily hurt yourself to hard corners of the bed. ##### Antti Stayed 1 night in Jul 2019 ### 8/10 Good #### Bolat 30 May 2019 Liked: Room comfort #### Слабый отель в отличном районе Отличное местоположение рядом с основными достопримечательностями - это основное достоинство отеля. Категорически не понравились завтраки и в целом обслуживающий персонал. Обслуживание в отеле долгое и равнодушное. Яичницу на завтрака умудряются принести холодной, хотя в зале было занято всего 2 столика. Фруктовая тарелка - это маленькая чашка с несколькими кусочками фруктов. А тарелка с выпечкой всего лишь одинокой заветренное пирожное ##### Bolat Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller 19 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff, spoke English. Clean tidy room, lots of extras like tooth kit etc. Great value. ##### Verified traveller Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### TB 5 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 荷物預かりなど対応が親切だった。 ##### TB Stayed 1 night in Nov 2018 ### 8/10 Good #### David 2 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Two weeks in the Grand Sapphire Every hotel in Central Asia I have stayed in had some kind of plumbing issue. This one was the hot water, you had to turn the shower and tap to full hot for about 10 minutes for it to get warm enough to shower. A word to the desk and it improved but still a big lag while it warms up. Restaurant I only had the breakfast. Presentation was 100% we are still working on the serving temperature. ##### David Stayed 7 nights in Jul 2018 ### 8/10 Good #### Tatyana 29 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Гостепреимный Алма атинский отель Очень понравился гостеприимный край и поэтому пребывание в отеле оставило самые приятные впечатления Расположение не совсем близко к основным достопримечательностями но через день к этому привыкаешь а в остальном-скорее порекомендую этот отель для пребывания чем нет ##### Tatyana Stayed 4 nights in Jul 2018 ### 10/10 Excellent #### Verified traveller 9 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent hotel, friendly staff and in a very beautiful area. I would mst definitely come here again ##### Verified traveller Stayed 1 night in Feb 2018 ### 6/10 Okay #### Martin 9 Dec 2017 Liked: Cleanliness, property conditions & facilities #### Average hotel in a good location My stay was ok in this hotel. Nothing special there. Room and especially the bathroom was very small. No proper desk to sit. No English channels on TV. The use of the sauna was at extra charge which I didn't expect. For the breakfast I had to go to an outside restaurant since the hotel restaurant was under refurbishment. Location is very good. ##### Martin Stayed 3 nights in Dec 2017 ### 10/10 Excellent #### Verified traveller 6 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel meraviglioso ##### Verified traveller Stayed 1 night in Nov 2017 ### 10/10 Excellent #### Mirai 13 Jun 2025 ##### Mirai Stayed 2 nights in Jun 2025 ### 8/10 Good #### Pradip Kumar 1 Jun 2023 ##### Pradip Kumar Stayed 4 nights in May 2023 ### 10/10 Excellent #### MAXIM 4 Dec 2021 ##### MAXIM Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Baofeng 16 Dec 2020 ##### Baofeng Stayed 1 night in Dec 2020 ### 10/10 Excellent #### Verified traveller 7 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Oct 2019 ### 8/10 Good #### William 25 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### William Stayed 6 nights in Sep 2019 ### 8/10 Good #### Simen 24 Aug 2019 Liked: Cleanliness, property conditions & facilities ##### Simen Stayed 2 nights in Aug 2019 ### 8/10 Good #### Svetlana 10 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Svetlana Stayed 1 night in Aug 2019 ### 8/10 Good #### Verified traveller 29 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 6 nights in Jul 2019 ### 8/10 Good #### Alexandr 14 Jan 2018 Liked: Cleanliness, staff & service, room comfort ##### Alexandr Stayed 2 nights in Jan 2018 ### 10/10 Excellent #### Verified traveller 6 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Oct 2017 ## Expedia's Latest Trends ### Hotels > [Morley Hayes Hotel](https://www.expedia.co.uk/Ilkeston-Hotels-Morley-Hayes-Hotel.h1396014.Hotel-Information) > > [The Marylebone Hotel](https://www.expedia.co.uk/London-Hotels-The-Marylebone-Hotel.h469914.Hotel-Information) > > [B&B Cornwall](https://www.expedia.co.uk/Cornwall-Bed-And-Breakfasts.d6046193-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Scandic Bergen City](https://www.expedia.co.uk/Bergen-Hotels-Scandic-Bergen-City.h13222.Hotel-Information) > > [Fountain Hotel Isle of Wight by Greene King Inns](https://www.expedia.co.uk/Cowes-Hotels-Fountain-Hotel-Isle-Of-Wight-By-Greene-King-Inns.h3075304.Hotel-Information) > > [Hotels in Sandhurst](https://www.expedia.co.uk/Sandhurst-Hotels.d6158950.Travel-Guide-Hotels) > > [Thames Point, Imperial Wharf](https://www.expedia.co.uk/London-Hotels-Thames-Point.h36505585.Hotel-Information) > > [B&B Putney](https://www.expedia.co.uk/Putney-Bed-And-Breakfasts.d184069-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [5 Star Hotels in Trinidad](https://www.expedia.co.uk/5Star-Trinidad-Hotels.s50-0-d602649.Travel-Guide-Filter-Hotels) > > [Hotels in Blackheath](https://www.expedia.co.uk/Blackheath-London-Hotels.0-n553248621561945650-0.Travel-Guide-Filter-Hotels) > > [Hotels in Sibenik](https://www.expedia.co.uk/Sibenik-Hotels.d6023213.Travel-Guide-Hotels) > > [HyattHotels Hotels in Newcastle](https://www.expedia.co.uk/Newcastle-Hotels-Hyatt-Hotels.0-0-d6242932--bHyattHotels.Travel-Guide-Filter-Hotels) > > [Sol House Mallorca - 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