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"Great staff, comfy room and super shower. Sadly we could not get into the car park because of non residents using it (how do they get in?). Bar was ridiculously busy with just 2 staff, but they worked hard, and we eventually got a drink. Will use again."

"Nothing to criticize at the hotel, a really pleasant experience, especially the staff. The only slight downside was the empty building sites surrounding the hotel with no sign of imminent development, giving the area a rather neglected feel. However the Gas Street basin area was very close by which was very pleasant."

"Welcoming, attentive, friendly staff. Beautiful, modern, clean hotel."

"This property was AWESOME!!! Room was great, bed was comfortable, coffee maker in room, rooftop restaurant with buffet, and the staff was ULTRA FRIENDLY and top quality professional. Its also very close to train station…I would go back in a heartbeat.."

"Great location for visiting the Utilita Arena, Sealife or conference centre. All just an 8 minute walk along the canal towpath. Nice to watch the canal boats too"

"Excellent service in a lovely hotel and spa would higly recommend and will book there again "

"Every Thing good"

"I think every standard room should have glass wear and tea/coffee , water But I know it’s not only Ibis that cuts down on every need of the guests so they can then charge for those basic services . Check out times keep getting earlier but checkin times keep getting later . This is a general view of mine for almost every Franchised hotel however £30 fee for a night and the cleanness , efficiency, safety of the guests is more than reasonable. I slept very well too."

"My husband and I booked a one night stay at this hotel unfortunately my husband was taken ill on arrival and spent a week in hospital, the hotel staff and management were amazing they went above and beyond to enable me to stay close to my husband at a very stressful time, I cannot thank the whole team enough especially Richard."