Britannia Hotel Birmingham New Street Station

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Individually decorated, individually furnished, desk, WiFi
Individually decorated, individually furnished, desk, WiFi
Individually decorated, individually furnished, desk, WiFi

Overview of Britannia Hotel Birmingham New Street Station

Britannia Hotel Birmingham New Street Station

3.0 star property
Guests rated this property 2.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
New Street, Birmingham, England, B2 4RX

Explore the area

  • Popular LocationBullring Shopping Centre4 min walk
  • Popular LocationBroad Street10 min walk
  • Popular LocationArena Birmingham17 min walk
  • AirportBirmingham (BHX)19 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Wed, 5 Jan - Fri, 1 Apr.

About this area


Near a metro station, Britannia Hotel Birmingham New Street Station is in Birmingham City Centre, a neighbourhood in Birmingham with good shopping. Symphony Hall and Cadbury World are cultural highlights, and travellers looking to shop may want to visit Bullring Shopping Centre and The Mailbox. Enjoy an event or a match at Arena Birmingham, and consider making time for Broad Street—a top attraction that's not to be missed. Guests appreciate the hotel's central location.

What's nearby

  • High Street - 3 min walk
  • Bullring Shopping Centre - 4 min walk
  • Birmingham Cathedral - 5 min walk
  • Broad Street - 10 min walk
  • Arena Birmingham - 17 min walk

Getting around

  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive


  • Tim Hortons - 2 min walk
  • The Shakespeare - 2 min walk
  • Bella Italia - 3 min walk
  • ASK Italian - 3 min walk
  • Iguanas - 3 min walk

About this property

Britannia Hotel Birmingham New Street Station

3-star Birmingham hotel in Birmingham City Centre, walk to Bullring Shopping Centre
This hotel features a bar/lounge, a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include a front desk safe and a reception hall. All 241 individually decorated rooms feature WiFi and room service. TVs, coffee makers and hairdryers are among the other amenities available to guests.
Britannia Hotel Birmingham New Street Station offers 241 forms of accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. In-room wireless Internet access is available for a surcharge.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (GBP 7.00 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking (GBP 19.90 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10:30 AM on weekends: GBP 10.00-15.00 for adults and GBP 5.00-10.00 for children
  • 1 bar
  • Room service available


  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)


  • Designated smoking areas

Room amenities


  • Bed sheets


  • Hairdryer
  • Shower/bath combination
  • Towels


  • TV

Food and drink

  • Coffee/tea maker


  • Desk
  • Individually decorated
  • Individually furnished
  • Phone

Similar properties

See similar properties



Check-in from 4:00 PM - midnight
Minimum check-in age - 18


Check-out before 10:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 5 January 2022 to 1 April 2022 (dates subject to change).

Access methods

Staffed front desk


Pets are allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Dogs and cats welcome
1 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Fee for in-room wireless Internet: GBP 7.00 per night (rates may vary)
  • Nearby parking fee: GBP 19.90 per day (open 24 hours)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP25 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 89 out of 1002 reviews
5 - Excellent 9%
Rating 4 - Good. 209 out of 1002 reviews
4 - Good 21%
Rating 3 - Okay. 215 out of 1002 reviews
3 - Okay 21%
Rating 2 - Poor. 208 out of 1002 reviews
2 - Poor 21%
Rating 1 - Terrible. 281 out of 1002 reviews
1 - Terrible 28%




Staff & service




Property conditions & facilities

4/5 Good

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Central place, booked last minute. Decent conditions for the price.
Stayed 1 night in May 2019

2/5 Poor

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, dated and dismal
I was grateful there was a hotel open for key workers during the pandemic, but this was awful. Had to enter via a back/stores room door - filthy. My room was filthy, drawers broke, black powder and stuff in the bath, bed hard, coffee stains down the furniture. An absolutely no food. I was very worried about legionella and whether the water system had been flushed as there are only a few rooms in use. The whole place needs a major refurb.
Stayed 1 night in May 2020

5/5 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
It was excellent
Stayed 3 nights in May 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aweful place
Aweful carpet smelly building unhelpful staff members literally I would never stay there again.. oh and no parking!
Stayed 1 night in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend to anyone
The condition of the bedroom was awful, hair in sink bathroom bath was awful, yellow walls fifthly bathroom
Stayed 1 night in Mar 2020