Kingston Upon Thames Hotel Guide - Pet Friendly Hotels in Kingston Upon Thames, London

Everything about this hotel is beautiful, the rooms are large, the bed was very comfortable, and everything was very clean. The only fault I found is that the location was not ideal, but still decent.

The Rubens is an elegant, comfortable hotel located near Buckingham Palace. It's staff was very accommodating and it's centrally located to many sites in London. My husband and I would definitely recommend it to fellow travelers.

This was a great place to stay. I liked it very much.

I couldn't have asked for a better experience! Lovely spacious, one bedroom apartment, amazing amenities, best location / great starting point for sightseeing. The staff at the hotel was so courteous and attentive. Will definitely return.

Clean close to all attractions.Try the sticky date pudding (room service) a must...will stay again!

Beautiful hotel, amazing room, very nice. I will definitely go back. Nice restaurant, nice terrasse. Amazing

I stayed here 11 nights for a long-planned, first-time London vacation. I thought the rate I was offered via Expedia was very reasonable. The front of the hotel and certain features make it obvious that this was originally a series of single-family terrace homes -- it made the atmosphere all the more appealing. The rooms are a bit small by American standards -- but I understand that's true of just about all London hotels. They are nevertheless clean and comfortable. Just accept the size, enjoy the ambience, and use the available amenities to expand your space. All staff members were unfailingly helpful and courteous -- they provided excellent and prompt service. The lobby, bar, and restaurant areas were clean and attractive, but the most outstanding feature was a lovely back garden with interesting sculptures and varied comfortable seating areas. It was a really great spot to unwind with a glass of wine after a long day of sightseeing, and to chat with fellow travelers. A large orange cat helped to provide local character. You can get rates that include daily breakfast. I did not, and didn't miss it. I ate breakfast at the hotel once; I preferred picking up some juice or water and a pastry at any of the number of little stores that I passed on my way to the tube station. The Earl's Court tube station is a short distance from the hotel -- it was nearly effortless to get from there to all of the major sightseeing areas.

Basement room, tubes ran under room. No view but handy for tube

Friendly helpful staff, lovely breakfast, great spa and v comfortable room but no bath(!)

The mark of great service at a great hotel is not, in my opinion, perfection. After all equipment fails and mistakes happen. How a hotel recovers from problems and attends to their customers is what discriminates good from great. The Rosewood is a great hotel. We arrived on the 17th and received a warm greeting and shown our room. We noticed it was quite hot and were told that this would improve. Well, this did not improve and over the next couple of nights we struggled to sleep in our hot room. The hotel did everything it could to correct the problem, but nothing really worked until the day we left. The service manager was very apologetic, gave us a discount off of our stay and a free future night at the Rosewood. In the end we were won over and the other fantastic features of the hotel (Scarfe's Bar, the food and the premium service) made up for the problems. We would definitely stay there again, but next time maybe on a lower floor (not as hot!)