Terrible service from start to finish. We were given the wrong room twice and on the final room it was still not the room we had paid for, but by then we had had enough so had to stick with it. Some other guest then walked in to our room during the evening uninvited. When asked reception they said “oh well mistakes happen” which is a joke we could of had all our items stolen if we weren’t in at the time. To top it off you may as well have slept on the floor it’s probably softer than the bed it was a rock hard mattress.
I wouldnt stay here again and if i was you i would looked into staying somewhere else in that location. I dont believe this hotel is a 4 star rated hotel.
Maitrise Hotel Maida Vale
A verified traveller stayed at Maitrise Hotel Maida Vale
Posted 7 months ago