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"Lovely to be pet friendly and have the ability to use the pool and the grounds. Great place to stay and would come again"

"We had a great view of the river and surrounding area from our room on 3rd floor. All staff very friendly and helpful. Parking was easy, food and drink selection very good. Would stay again."

"We booked two rooms for a special occasion - we were allocated the Anne Boleyn and our daughter’s had the Audley rooms, both overlooking St Mary’s Church where we got married. The staff were all very friendly and attentive, dinner in the library was fabulous and breakfast was perfect. We even had good weather. Will definitely stay again"

"Dirty room hadn’t been hoovered in weeks Hairs on bed Smelt like stale smoke Bathroom had awful waste smell "

"Highlights are the centre-of-town location, the restaurant/breakfast room and lovely character of the hotel. Staff were friendly and room was warm and comfortable. Breakfast was good, ours being cooked-to-order but the buffet ‘full-English’ was less appealing (bacon not replenished and fried eggs that looked like they had been standing for some time - the latter should be cooked fresh to order). Decor in places (corridors especially) due for a refresh and the outlook of our first-floor room was into a ‘well’ facing other rooms’ windows. Overall a pleasant one-night stay and walkable to the City hospital."

"It was pretty quiet considering the location. I was allocated an accessible room which I didn’t book - they tend to make me feel uncomfortable or sick. "

"Impressive facilities, decent restaurant serving very good meals, buffet breakfast was of good quality with plenty of options. Some minor decor and cleanliness issues in the en-suite."

"Lovely staff, clean rooms, very accommodating. Definitely I would stay again."

"Room clean, amenities ok bathroom and rooms dated and needing attention. "