Ratings based on 474 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

sehr stilvolles und zentral gelegenes Hotel

Posted 26-Jul-2016
Pros: Das Haus hat einen gehobenen Standard.
Cons: Es ist recht teuer.
Der Empfang war leider nicht sehr hilfreich, da uns auch auf Nachfrage der Weg zur Hotelgarage nicht beschrieben wurde, sondern lediglich lapidar die Adresse für das Navigationssystem (die unser deutsches Navi so nicht verwenden konnte) angegeben wurde. Ansonsten war alles zu unserer Zufriedenheit.
5out of 5
by A verified traveller

Mycket bra hotell i Canterbury centrum

Posted 22-Jul-2016
Snabb in/ut checkning. Rent och snyggt. Mycket bra läge.
5out of 5
by A verified traveller from Cambridgeshire

Lovely hotel great location

Posted 15-Jul-2016
Pros: I like the location, the contemporary feel and the staff.
Location: The location is right in the centre of Canterbury and just a short walk takes you to the Cathederal. There are also many nice places to eat.
Having stayed here previously I didn't hesitate to choose it to stay whilst in Canterbury for my sons graduation.
3out of 5
by A verified traveller from Connecticut. USA

The hotel was close to city centre but horrible.

Posted 08-Jul-2016
The hotel staff was below standard and had no clue how to be helpful or pleasant. The room was small and very noisy; it was if the walls were made of paper. Being on my own I was awoken many times by people walking down the hall way or flushing toilets. The bed was awful. I've really nothing pleasant to say.
5out of 5
by A verified traveller

Very nice location to everything.

Posted 01-Jul-2016
Pros: Perfect to all destinations.
Cons: Breakfast.perfect
Location: Pubs
The staff at the front desk was great. The rooms were clean as well as the entire hotel.
4out of 5
by A verified traveller

Nice central hotel

Posted 30-Jun-2016
Hotel is very central in Canterbury and very close to the cathedral where we were going for a service. Room ok, clean although bed linen was clean but had small stains. Things you needed were hidden away rather than convieniently at hand eg kettle in a cupboard, bin so far under table I had to get on the floor to put teabag in it. Had a room at the back over a messy carpark and pub and it was noisy throughout the night. Colleagues in other rooms reported the same. Reception checking out was very slow.
4out of 5
by A verified traveller from london

Central Position

Posted 11-Jun-2016
Pros: Staff were accommodating and helpful. very professional in appearance and experience.
Cons: let down for us was the room. very small with a tiny wardrobe opposite the small bathroom giving minimal space to use the wardrobe .
Location: Going around cathedral area on a sunday evening was pleasant and free; as the following morning there was the usual £12 charge to enter the cathedral
Good for a stay to see the Cathedral and shopping area as right on the main high st and a few minutes from cathedral. Hotel cooked breakfast was nice; but buffet breakfast was minimal with few selections of cheese , meats and cereals.Hotel staff pleasant Bed uncomfortable as mattress slopes slightly at either side of double bed; giving the feeling we were going to fall out !
4out of 5
by A verified traveller

Posted 03-Jun-2016
Zentrales, schönes Hotel mit direktem Zugang zur Fußgängerzone, trotzdem gut mit dem Auto zu erreichen, inclusive Parkhaus/Parkplatz
3out of 5
by A verified traveller

Posted 10-May-2016
The hotel is very clean and comfortable. However it is a university town so very noisy at night, from clubs and bars, which is obviously no fault of the hotel. But if you're a light sleeper bring some ear plugs.
4out of 5
by Gerard from Cairo, Egypt

Stylish hotel in heart of Canterbury

Posted 28-Apr-2016 on Hotels
Really comfortable room right in the heart of Canterbury. Staff were friendly and parking is a 1 minute walk from the hotel.