Ratings based on 531 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from london

街中なのに落ち着いた雰囲気のおしゃれなホテル

Posted 22-Dec-2016
チェックインの時に予約名が見つからず、ゴタゴタしたこと以外は非常に良かったです。外国人の姓名の判断はホテル側にとって分かりにくいと思うので、予約サイト画面には 【姓】 【名】←下の名前をフロントで名乗れ。 という但し書き?注意書きがあってもいいと思います。文化によっては初対面の人にファーストネームを伝えるのが普通ではない場合もあるので。
3out of 5
Recommended
for Everyone
by A verified traveller from Hampshire

Excellent location and excellent food.

Posted 11-Dec-2016
Pros: Food and location. Both really excellent.
Cons: Make sure the lifts work. Choice of bedding- not everyone can sleep under a duvet, and some central lighting in bedrooms.
Location: Canterbury Cathedral.
Spoiled by 2 things. The hotel lift was broken for our 3 days in the hotel. We had to climb several flights of stairs with bags. Hotel provides only duvets. Despite advanced request it could not provide blankets for our bed. Finally lighting choice in room was poor.
5out of 5
Recommended
for Everyone
by A verified traveller from kuwait

its amazing hotel in the walk way of Canterbury

Posted 24-Nov-2016
Pros: the place , the accommodation , the staff
Location: good place in the center of Canterbury
its nice two days in amazing city of UK , good place , testy food ,very kind citizen & adorable
4out of 5
Recommended
for Everyone
by A verified traveller from Sendai

最高のlocation

Posted 20-Nov-2016
カンタベリーのhigh street沿いにある4 star hotelです。バスターミナルから徒歩5分程度で簡単に到着できます。従業員の接客もよく、快適な滞在でした。
4out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Oct-2016 on Hotels
4out of 5
by A verified traveller

Perfekt läge och toppenfint rum

Posted 18-Oct-2016 on Hotels
jättefint nyrenoverat rum/badrum men restaurangens gästtoaletter behöver en uppfräshning och städningen var det lite si och så med runt om i hotellet
3out of 5
by A verified traveller

The price was a little steep for us Asians.

Posted 18-Oct-2016 on Hotels
Very comfortable stay inspite of the late night fire alarm going off one night which was very scary and disturbing.
3out of 5
by A verified traveller

Posted 17-Oct-2016 on Hotels
Air conditioning was poor. I felt that it was very expensive for the type of room.
3out of 5
by A verified traveller

Expensive for what you get.

Posted 17-Oct-2016
Location: Location is great, very central, convenient for bus and train stations
Staff were great, room was a good size, but we'd paid for a child bed that hadn't been set up for us. Breakfast was ok (service was impeccable though, lovely staff) but considering you could buy it for £15 per person, it meant the room rate was very high. Noise levels were quite high due to city centre location, but convenient spot. Wooden floors too so could hear everyone upstairs. Wouldn't stay here again
4out of 5
by A verified traveller

Posted 13-Oct-2016 on Hotels
Todo perfecto e ideal, lo único que lo tiene enchufe europeo, y que en recepción no había nadie que hablara español, el recepcionista pelirrojo un poco borde y encima nos dio la llave de una habitación ocupada. El resto del personal perfecto, y la ubicación lo mas céntrica.