Ratings based on 562 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Rugby

Central location

Posted 29-Mar-2017
This makes a great place to explore Canterbury and look at the sights. The hotel was nice but was having some refurbishments so that took away from the overall look of the hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from H

Excellent hotel in the middle of shopping

Posted 21-Mar-2017
Minutes from the cathedral. Excellent place to stay.
5out of 5
Recommended
for Everyone
by A verified traveller

lovely hotel

Posted 20-Mar-2017
we was upgraded for my husbands birthday for free very impressed with the room, beautiful bathroom sofa queen size bed couldn't fault it
5out of 5
Recommended
for Everyone
by A verified traveller

Recommended

Posted 16-Mar-2017
Soon as we booked in we were offered a free upgrade. The staff were excellent and nothing was too much trouble. Breakfast is £10 instead of £15 if you book the day before which is recommended the food was excellent and of high quality. I would recommend friends and family to stay here.
5out of 5
Recommended
for Everyone
by A verified traveller from Washington, DC

Posted 12-Mar-2017
The ambience was elegant and the location was centrally located and could not have been more perfect. Parking was a pain... but, the hotel staff and friendliness made up for the frustration of finding it. Loved visiting Abode Canterbury!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Mar-2017
Had a fabulous experience at this hotel. The staff were polite, helpful and charming. The room was amazing, watching TV from the bath is a must! We didn't eat at the hotel as its in the centre of town and there are lots of alternatives. The receptionist recommended a restaurant five minutes walk away which was also excellent. Treat yourself, its worth it!
4out of 5
Recommended
for Everyone
by A verified traveller from Potomac, MD

Nice location in the middle of the city

Posted 03-Mar-2017
Pros: Fabulous updated with modern décor room
Cons: Unfortunately room did not have any air-conditioning. Supposedly it has air conditioning but it did not work. They did give us more fans.
Location: right in the middle of the great walking street in the center of town. Very close to the Cathedral.
We had a great room which overlooked the main walking street in Canterbury. Enjoyed a nice dinner in their restaurant.
2out of 5
by A verified traveller

Very poor sleep

Posted 21-Feb-2017
Room was a good size and staff very friendly and got offered an upgrade upon arival. We were room 110 (right next to the gym) and our window backed up into some sort of delivery zone. Was very noisy from 5am onwards. Rooms was very cold with a broken heating/air con system. TV did not work and had to be re tuned when we got there. Buttons on control didn't work. Lots of noise inside corridor outside room. Hair found on bed. Staff very friendly at reception and beautiful building. Lots of space and very welcoming. Room may of just been a one off but didn't get much sleep. You would expect to get a good nights sleep for the money you pay. No hot water in the morning so had to leave with out having a shower. Luckily I wasn't on business as that wouldn't of been a good look turning up to a meeting like that. Also when bathroom light is turned on the fan runs for ages after so don't make the mistake of tunrning the light on when you wake up to use the toilet. Hate leaving reviews like this but for the money paid you expect the simple things to be right.
5out of 5
Recommended
for Everyone
by A verified traveller from london

Champagne and open fire

Posted 19-Feb-2017
The hotel was central and provided access to all the sites within walking distance incl to the station. The hotel staff were helpful and couldn't do enough to accommodate us. The open fire in the champagne bar was perfect and made our valentine weekend extra special. thw only down side was that the bar didn't serve food in the evening and the restaurant didn't offer much of a vegetarian option.
5out of 5
Recommended
for Everyone
by A verified traveller from Southampton

Perfect hotel

Posted 16-Feb-2017
Pros: Location Wall in room - book decoration! Delicious afternoon tea
Location: Perfect location in middle of canterbury, walking distance of many attractions
Perfect hotel, perfect location, surrounded by lovely restaurants. Bar in the hotel was lovely. Also, afternoon tea in the hotel bar was delicious and couldn't be faulted. Lovely stay. Would recommend.