Search Shopping Hotels in Kensington

"The room was fine and the bed was a double and comfortable. View out the window was nice. The evening desk service was poor. I asked for help using the tv and the person at the desk said he didn’t know anything about operating the tv. I asked another question a different evening ( can’t remember what it was now) but he responded the same way- he didn’t know about that’s. They seemed like basic things an employee should be able to help with. "

"Only issue was they only had one set of towels and when I went down to ask for more they never brought them up and 45 minutes later I had to go down and ask a second time and then they gave them right to me. Wish they had just done that the first time! "

"The hotel was excellent and the staff are so friendly and helpful. Any questions we had were promptly answered or dealt with. We will definitely stay here again. On the reception Nefmi and Arushi went out of their way to help us and it was very much appreciated."

"Classic London hotel in great area. The staff are super nice and very helpful as well. Three time guest. "

"comfortable stay in a pleasant area. clean and tidy. good bar area. helpful staff. would be happy to stay there again."

"Perfect place to stay . Very comfortable and lovely helpful staff. Really good breakfast and room was lovely with air conditioning 😊"

"Next to Hyde Park, Royal Albert Hall and Kensington Palace, easily walkable to Harrods. Spotless, great staff, bus stop outside, big comfy bed. Ticked my boxes"

"Lovely hotel, great room, lovely breakfast, central location. Fantastic for Hyde Park / Chelsea / Knightsbridge "

"A very pleasant hotel in a convenient location. "