Residences in Jamaica

"Staff"

"Beach"

"Breakfast was great food was tasty"

"This place has really gone downhill. From broken elevators to toilets backing up, the maintenance is non-existent. I was most disgusted by the housekeeping—they actually remade our bed with stained sheets instead of replacing them. Every meal was either cold or poorly prepared, especially at the steakhouse. Even the beach was a letdown due to the crowds and the rude vendors. I won't be returning."

"Yes"

"Clean room, staff was pleasant. Will definitely stay again "

"The resort was fine. Some areas needed updating but overall the resort is in good condition and our stay was a good one. The main problem with our stay was the with about half (or more than half) of the staff members. Generally, they were just unfriendly and unwelcoming. If you asked for something, they would oblige, but it felt like you were bothering them or they were disgusted with serving you. Example is someone would give you a drink you ordered and you smile and say thank you and they just walk away...no smile, no you are welcome. Just dismissive. Also, getting a drink sometimes there would be 4 people behind the bar, with none of them serving anyone or anything and they would just let you stand there. They would make eye contact and ignore you and make you wait for 60-90 seconds. Just weird, like i was an inconvenience they were hoping would just walk away. Very strange and unwelcoming. Other servers/bartenders were great. But the positive experiences were only about 30% of the time. Beach was nice, but not great removal of seaweed from the beach. Advertised using red flag in the sand to summon a server to bring drinks to you on the beach but service was so slow that I would just go get my own. Pool was okay. Pool bar was same hit or miss service regarding friendliness/service. I will say Anthony at the pool bar was Great! Room was cleaned every day very nicely. Exercise room was clean, but 1 of 3 treadmills were broken. Good stay, not great. "

"The staff was amazing and friendly. The room was clean! Drinks were strong and food was tasty! I'll be back"

"Pictures are deceiving. Looks great online, but not the best in person, specifically the rooms. They don’t provide towels daily, as you have to ask for them, if you want fresh ones. The food options are not the best. Website shows more options and the opening hours is not the best. Overall the food is just okay. They also have a lack of enough patio/beach chair and covering of shade. They are lacking in providing update maintenance on items:cabanas, beach chairs, lighting, overhead cover on a lunch building, and wood flooring by pools. "