Title: La Poza Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=101442198&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Poza Travelers soak up ocean panoramas from the rooftop retreat while enjoying refreshing pool dips at this island sanctuary for both connection and relaxation ## Photo gallery for La Poza ![Outdoor pool - La Poza (Isla Mujeres)](https://images.trvl-media.com/lodging/102000000/101450000/101442200/101442198/dac9cc52.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Individually decorated, individually furnished, laptop workspace - La Poza (Isla Mujeres)](https://images.trvl-media.com/lodging/102000000/101450000/101442200/101442198/b3b77b84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite | Private kitchen | Fridge, microwave, oven, coffee/tea maker - La Poza (Isla Mujeres)](https://images.trvl-media.com/lodging/102000000/101450000/101442200/101442198/c9039fa6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - La Poza (Isla Mujeres)](https://images.trvl-media.com/lodging/102000000/101450000/101442200/101442198/d5a39267.jpg?impolicy=resizecrop&rw=297&ra=fit) ![40-inch Smart TV with digital channels - La Poza (Isla Mujeres)](https://images.trvl-media.com/lodging/102000000/101450000/101442200/101442198/7c6d7459.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Poza sits conveniently near North Beach, offering a rooftop space with spectacular ocean views that travelers won't soon forget. Guests cool off in the outdoor pool between adventures and stay connected with WiFi available right in their rooms. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Kitchen ## Room options ### Check availability for these dates Tonight [Jan 27 - Jan 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=101442198&PinnedHotelID=101442198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=101442198&PinnedHotelID=101442198&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 28 - Jan 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=101442198&PinnedHotelID=101442198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=101442198&PinnedHotelID=101442198&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=101442198&PinnedHotelID=101442198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=101442198&PinnedHotelID=101442198&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=101442198&PinnedHotelID=101442198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=101442198&PinnedHotelID=101442198&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ### View all photos for Deluxe Suite ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/102000000/101450000/101442200/101442198/b3b77b84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 10.0 Exceptional 4 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Fridge - 1 bedroom - Sleeps 2 - 1 King Bed - City view ### View all photos for Junior Suite ![Junior Suite | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/102000000/101450000/101442200/101442198/bf22a6a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Fridge - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Panoramic Suite ![Panoramic Suite | Living area | 40-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/102000000/101450000/101442200/101442198/d88e9b68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite 10.0 Exceptional 1 review ### Highlights Deck/patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Fridge - 1 bedroom - Sleeps 2 - 1 King Bed - Partial ocean view ### View all photos for Superior Suite ![Superior Suite | Private kitchen | Fridge, microwave, oven, coffee/tea maker](https://images.trvl-media.com/lodging/102000000/101450000/101442200/101442198/c9039fa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Fridge - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-La-Poza.h101442198.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-La-Poza.h101442198.Hotel-Information) ## About the area Located in Centro - Supmza 001, a neighbourhood in Isla Mujeres, La Poza is in the entertainment district. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Playa Tortugas. Ultramar Ferry Puerto Juárez and Langosta Beach are two other places to visit that come recommended. [Visit our Isla Mujeres travel guide](https://www.expedia.co.uk/Isla-Mujeres.dx7925) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.25838%2C-86.74845&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YEooffCqIICNa7rPUVTnyOCpiPc=) 14 Avenida Guerrero, Isla Mujeres, QROO, 77400 ### What's nearby - ![Exploring the lovely streets of Isla Mujeres. #OnTheRoad](https://images.trvl-media.com/place/7925/abe46061-603c-4c04-af6b-8307cf4fb149.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Miguel Hidalgo 1 min walk \- 0.0 miles - ![Norte Beach which includes swimming, a beach and tropical scenes](https://images.trvl-media.com/place/6282771/63d6351c-7c09-4adf-abf1-55a1dd6b6341.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) North Beach 3 min walk \- 0.2 miles - ![High-speed ferry at the terminal of Isla Mujeres waiting for passengers to return to Cancun.](https://images.trvl-media.com/place/553248634963233951/b0e4f9bc-41c5-4c22-a013-341fa9d2ab4e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Isla Mujeres Ferry Terminal 6 min walk \- 0.4 miles - Isla Mujeres Cemetery 2 min walk \- 0.1 miles - beach 3 min walk \- 0.2 miles ### Restaurants - El Patio 1 min walk - Lola Valentina 3 min walk - Los Burritos 1 min walk - Rock Bar 2 min walk - Mamma Rosa 1 min walk ## About this property ### La Poza Hotel near North Beach Located close to Isla Mujeres Ferry Terminal, La Poza provides a rooftop terrace. Stay connected with free in-room WiFi. You'll also find perks such as: - An outdoor pool - A lift Room features All guest rooms are individually furnished, and offer comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and separate dining areas. Extra amenities include: - Bathrooms with rainfall showers and hairdryers - 40-inch Smart TVs with digital channels - Wardrobes/cupboards, separate sitting areas and separate dining areas ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/c39a7581.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Paradise Suites Centro - Supmza 001 - Spa - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 198 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=18552323&PinnedHotelID=18552323&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/65000000/64990000/64985500/64985420/01a10700.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cuxos Hotel Beachfront Centro - Supmza 001 - Free Wi-Fi - Restaurant - Air-conditioning - Bar 8.4 Very good 102 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=64985420&PinnedHotelID=64985420&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/28000000/27050000/27047000/27046998/30658130.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Secreto Centro - Supmza 001 - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 326 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=27046998&PinnedHotelID=27046998&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/100000000/99270000/99262800/99262726/w2999h1999x0y0-a2a00b41.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bartolome Oceanfront Suites Centro - Supmza 001 - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 104 reviews £106 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=99262726&PinnedHotelID=99262726&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15430000/15426600/15426505/77be90ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chichis and Charlies Beachfront Centro - Supmza 001 - Free Wi-Fi - Restaurant - Air-conditioning - Bar 8.2 Very good 492 reviews £147 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=15426505&PinnedHotelID=15426505&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/114000000/113250000/113249500/113249483/f92491a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Florita39 Centro - Supmza 001 - Pool - Spa - Free Wi-Fi - Air-conditioning 9.0 Wonderful 7 reviews £203 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=113249483&PinnedHotelID=113249483&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3030000/3021800/3021729/c66e2755.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bahia Chac Chi Centro - Supmza 001 - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,005 reviews £67 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=3021729&PinnedHotelID=3021729&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/3000000/2490000/2487200/2487133/3eb81e50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa la Media Luna, Isla Mujeres Centro - Supmza 001 - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.4 Very good 639 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=2487133&PinnedHotelID=2487133&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/31000000/30390000/30384900/30384867/w640h423x0y3-5e9748fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New 2 bedroom in heart of Downtown. Perfect location, Steps to North Beach! Centro - Supmza 001 - Kitchen - Air-conditioning - Outdoor space - Parking available 9.4 Exceptional 77 reviews £106 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=30384867&PinnedHotelID=30384867&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8090000/8084300/8084281/8d8c8478.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Joya Isla Mujeres - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 338 reviews £162 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=8084281&PinnedHotelID=8084281&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=101442198&PinnedHotelID=101442198&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=101442198,18552323,64985420,27046998,99262726) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transport - No on-site parking available ### Things to do - Outdoor pool ### Family friendly - Dining table - In-room kitchen - In-room microwave - In-room refrigerator - Outdoor pool - Separate in-room dining area ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (on request) (for a fee) ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (98 centimetre wide door) - Tile flooring in room - Well-lit path to entrance ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with digital channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dining table - Kitchen - Kitchen island - Microwave - Oven - Refrigerator - Separate dining area ### More - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Laptop workspace - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 6:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Guests are required to download the property's Whatsapp mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), lockbox ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Cleaning/housekeeping/linen fee: USD 25 every 7 days The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash ### Property is also known as La Poza Hotel La Poza Isla Mujeres La Poza Hotel Isla Mujeres ## Frequently asked questions ### Does La Poza have a pool? ### Is La Poza pet-friendly? ### How much is parking at La Poza? ### What time is check-in at La Poza? ### What time is check-out at La Poza? ### Where is La Poza located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## La Poza Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 9.6 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 38 8 - Good 7 6 - Okay 1 4 - Poor 2 2 - Terrible 0 ## Reviews ### 8/10 Good #### sean 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Apartment was clean and well equipped. Only issue for us was that it’s quite noisy given its location. There is also a school next door which gets loud around 8am. Overall still a good stay ##### sean Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Alan 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location, service and room amenities are great! ##### Alan Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Misaho 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities This place is really great. The rooms are very spacious and completely cleaned. It is very close to the beach and restaurants. Plus Stephan is very helpful with everything. 😊😊😊😊😊😊 ##### Misaho Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jeffrey 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location was a 10! Karen and Esteban are fantastic. I can’t wait go back ##### Jeffrey Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Hector 20 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing place! Clean and comfortable room, Esteban is super helpful and friendly Highly recommended ##### Hector Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Andrea 7 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We’ve never stayed at the same place twice while on the island, we’re booked to stay here again, already. Esteban and staff are super helpful and friendly!! ##### Andrea Stayed 16 nights in Oct 2024 ### 8/10 Good #### Justin 11 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities Pros: Great value. Very nice common pool area. Spacious living room/kitchen areas. In-suite laundry was a bonus, although we didn't use it. Cons: No safe. Recommendation: Request a room above the ground floor. ##### Justin Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Laura 12 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was awesome, great view, great staff, close to shopping, dining, beach all within a few minutes walk. Very clean, updated. I will be back! In El Centro. ##### Laura Stayed 8 nights in Sep 2024 ### 10/10 Excellent #### Jonathan 24 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The people were so kind and helpful. The space was very clean and peaceful. The pool on the roof was nice and perfect temperature! Loved every bit of it. Would highly recommend. ##### Jonathan Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### William 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was great! The men at front desk were always so nice and helpful! The condo was very clean and newly renovated! Loved it had a kitchen and washer! It was pretty much in the middle. So was walking distance from ferry and the beach! ##### William Stayed 9 nights in Aug 2024 ### 10/10 Excellent #### Ricardo 30 Aug 2024 Liked: Amenities A shout out to the team (Esteban) at "la poza", we couldn't have asked for more. The Condo and the locatuon was excellent. The beach is a block away to your right. Four great breakfast restaurant to the right had side next to the mercado. A bank right in front to change your dollars. A GOLF cart rental in front of the condos. The island is four(4) miles long. Excellent restaurants for dinner a block away. Convenient stores, pharmacy, bakerys, coffee shops all around. The bottom floor ofthecondo has a coffee shop and healthy food store, ah and yes a "spa", make your reservation. Great vacation in Isla mujeres!!!! ##### Ricardo Stayed 7 nights in Aug 2024 ### 8/10 Good #### Simon 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Mixed Feelings The hotel looks new and the condo is beautiful and nicely equipped. There are no amenities except for a lovely rooftop pool. I’m glad that our place faced the direction of the ocean because the street side is really loud. However, there’s an elementary school on the backside and the incredibly loud morning songs and the teacher on loud speaker could have woken the dead. Chaise lounges on the terrace would have been a nice touch, as well as robes. Comparably priced hotels such as El Secreto offer so much more. There was no safe in our room, which most places offer, and since there was not 24 hour security leaving valuables in our room made us nervous. Lumbar pillows would have made the sofa and bed more comfortable. We would definitely not stay here again. There wasn’t even a shelf in the shower so we had to leave our shampoo and soap on the floor. Walking in the door the first impression is great, but the condo was not thoughtfully designed. The owner should stay in the unit for a week to understand why the place is lacking for the price. ##### Simon Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Kirk 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property is spotless and the staff provided excellent service. Only downside is a school adjacent to the building so the kids playing may not appeal to everyone. ##### Kirk Stayed 9 nights in Jan 2025 ### 10/10 Excellent #### Colton 4 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay! ##### Colton Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Matt 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and wonderful air conditioning ##### Matt Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Christina 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Condo was beautiful and location was amazing. All the staff was helpful anytime you needed anything. Will definitely be planning another trip back ##### Christina Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Debbie 12 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great trip our condo was great. The gentleman that was at the front desk and His wife was the best. They were very helpful and nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/a9548ee6-b630-4a09-85ff-0534bab196a8-1752342974054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/54076634-f64c-423e-9f08-6153903cae6d-1752342974268.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ea843c25-4c91-4fc1-8bed-cdafe7f83787-1752342976090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bee53f12-d65d-44a3-88a7-5961eec4fec8-1752342974810.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Debbie Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Shari 9 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Definitely would stay again Esteban at the front desk was amazing! Very helpful and rhere if we needed anything ##### Shari Stayed 9 nights in Jul 2024 ### 10/10 Excellent #### Julie 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing time at La Poza! We initially booked for one night, but the accommodations were so comfortable and convenient that we ended up staying for six! The unit was spotless, modern, and cozy, with a separate bedroom (with TV), living area (with TV), and kitchen equipped with a microwave, fridge, and stove-top (no oven). While our unit was located on the first floor without a view, the upper floors offered views of the town looking out toward the ocean. We also appreciated the rooftop pool and convenient location. The hotel is just a short walk from the main street lined with restaurants, bars, and shops, and within a 10-minute walk to Playa Norte and the ferry. A golf cart rental shop is conveniently located across the street, making it easy to explore the island. One thing to note is that there is a school next door that can get loud with music starting @8:35am for 30-60 minutes on school days (which was M-Th during our stay). However, it was very quiet during the rest of the day and night. Esteban at the front desk was friendly and helpful throughout our stay, and we always felt safe with staff available day and night. Overall, we highly recommend La Poza for those looking for a budget-friendly, clean, and conveniently located place to stay on Isla Mujeres. ##### Julie Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Marc 23 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El paraíso, los departamentos están en el centro, todo a menos de 5 minutos andando, tanto a la plaza del centro, al super aki, al ferry, a playa norte y playa centro, arriba buena piscina, para hacerse el desayuno las cocinas muy bien, y para comer y cenar está toda la parte del centro a 5 min andando, lleno de restaurantes, aires acondicionados perfectos, para larga estancia merece la pena la comodidad ![](https://a.travel-assets.com/ugc/hotel-reviews/75bbaeff-f2c3-4964-a670-924077255672-1766457070000.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marc Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Marc 4 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Très bon établissement, très moderne et central pour visiter isla mujeres ##### Marc Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Mayra 22 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Yo agregaría en la cocina : un colador de pasta, un juego de bowls de vidrio, una tazas de medir. Aunque no co ##### Mayra Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Shawn 21 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless. Great location ! Would not hesitate to stay again ##### Shawn Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Nicole 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was amazing! Close to everything. ##### Nicole Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Douglas 23 Dec 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities It look faboulas in pictures. No toiletries, coffee, no extras of any kind, cabinets too tall for a 6.3" person to reach, echos, noisey, VERY impersonal & empty feeling. Zero personality!!! There's a reason its half vacant during the holidays even though its 3 blocks from the beach. The man at the front door is kind and wondetful. Nobody is at the front desk at night. I will not go back. ##### Douglas Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Sunset Marina Resort & Yacht Club](https://www.expedia.co.uk/Cancun-Hotels-Sunset-Marina-Resort-Yacht-Club.h579797.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Dreams Vista Cancun Golf & Spa Resort - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Casa Agape Hotel Tulum with Beach Club Access](https://www.expedia.co.uk/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > > [The Pyramid Cancun By Oasis - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Pyramid-At-Grand-Oasis-All-Inclusive.h10924097.Hotel-Information) ---