"I really enjoyed my stay here. The place was clean, safe, and quiet. A lovely lady named Aruzhan kindly helped us get an early breakfast. The food was excellent, and the service was great. The air conditioning worked perfectly too! I highly recommend this place"
"Overall, this was a nice and clean place to stay there was an unpleasant smell in the cabin and the main shower head didn’t work in one of our cabins and the glass in the patio was too high blocking the view. "
"The views are spectacular. The staff is friendly and helpful. Love that each room has its own sauna. Take advantage of the restaurant for lunch or an early dinner. Managing the gondola timing is easy. And if you miss the lower gondola, there a taxis that can take you to the second stop. We had more than enough time to go to the city and make it back before the last gondola."
"Inside the room was clean with ac and water bottles. But the door and the Frame itself wasn’t the most updated. Location was okay with quick walk to the bus route to the airport and main bus station. The breakfast was poor, I noticed the server bringing other plates of food look better than the plate I was given, mine had old brown apple slices and stale brown bread. Maybe the kitchen staff treated me less because I was a person of colour, probably. Front desk was ok and answered my questions. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Staff is amazing. Location is very convenient in the city center. Great breakfast with lots of tasty choices (except for the coffee, which is quite bad).
Gym is very reasonable and adequate (open 24/7).
Only problem is inconsistent stream of hot water - the hot water in the shower is sometimes pulsating, making the showering experience unpleasant (this issue wasn't present at all times, but rather at certain days and times. However, it happened several times during my stay). "
"This is a lovely hotel, in the heart of Almaty. We enjoyed our time here, all except for the two lengthy power outages that seem to be a common affliction here. All-in-all a pleasant stay with comfortable beds, a decent shower, and a wonderful breakfast."
"Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!"
