Title: Grand Erbil Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Erbil Hotel Family-friendly hotel with 2 restaurants and full-service spa ![Indoor pool](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/d6288f41.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/7857c372.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/w790h594x4y2-fa2017e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/3a2d4a5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Turkish bath/hammam](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/014332d4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Turksib District, Grand Erbil Hotel is a haven for families and travelers alike. Enjoy a delicious breakfast buffet, unwind at the poolside bar or indoor pool, treat yourself to a rejuvenating spa massage, and explore two on-site restaurants. 6.0 ## Popular amenities - Bar - Pool - Spa - Breakfast included - Room service - Laundry £28 includes taxes & fees 14 Oct - 15 Oct ## Room options ### Check availability for these dates Tonight [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=15444629&PinnedHotelID=15444629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=15444629&PinnedHotelID=15444629&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=15444629&PinnedHotelID=15444629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=15444629&PinnedHotelID=15444629&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15444629&PinnedHotelID=15444629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15444629&PinnedHotelID=15444629&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=15444629&PinnedHotelID=15444629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=15444629&PinnedHotelID=15444629&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Economy Double Room, No Windows | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/30754c8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, No Windows ### Highlights Separate dining area Air conditioning Fridge Flat-screen TV Renovated in 2023 Bathrobes Hairdryer Microwave - 172 sq ft - Sleeps 2 - 1 King Bed ![Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/6d18cc0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Separate dining area Air conditioning Fridge Flat-screen TV Renovated in 2023 Bathrobes Hairdryer Microwave - 161 sq ft - Sleeps 1 - 1 Single Bed ![Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/3cac0180.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Balcony Separate dining area Air conditioning Fridge Flat-screen TV Renovated in 2023 Bathrobes Hairdryer - 194 sq ft - Sleeps 2 - 1 King Bed ![Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/a8253dd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Separate dining area Air conditioning Fridge Flat-screen TV Renovated in 2023 Bathrobes Hairdryer Microwave - 194 sq ft - Sleeps 2 - 2 Single Beds ![Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/04f30c97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Balcony Separate dining area Air conditioning Fridge Flat-screen TV Renovated in 2023 Bathrobes Hairdryer - 258 sq ft - Sleeps 2 - 1 King Bed ![Superior Twin Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/1aa438a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Separate dining area Air conditioning Fridge Flat-screen TV Renovated in 2023 Bathrobes Hairdryer Microwave - 258 sq ft - Sleeps 2 - 2 Single Beds ![Luxury Double Room, Jetted Tub | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/94ac280f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, Jetted Tub ### Highlights Separate dining area Air conditioning Fridge Flat-screen TV Renovated in 2023 Jetted bath Bathrobes Hairdryer - 377 sq ft - Sleeps 2 - 1 King Bed ![Basic Shared Dormitory, Shared Bathroom | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15450000/15444700/15444629/f5f1513a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Shared Dormitory, Shared Bathroom ### Highlights Separate dining area Air conditioning Fridge Flat-screen TV Renovated in 2023 2 bathrooms Bathrobes Hairdryer - 377 sq ft - Sleeps 1 - 3 Single Bunk Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Grand-Erbil-Hotel.h15444629.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Grand-Erbil-Hotel.h15444629.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.33497%2C76.94812&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Q_nQ1v-UtS8dxgqhFOyqb9dIN68=) Sauranbaeva Str. 5, Almaty, 050-0011 #### What's nearby - MEGA Park - 11 min drive - 6.0 miles - Panfilov Park - 11 min drive - 6.0 miles - Zenkov Cathedral - 12 min drive - 6.7 miles - Almaty Opera House - 13 min drive - 7.4 miles - Dostyk Plaza - 15 min drive - 8.1 miles #### Getting around - Almaty Station - 20 min drive - Almaly - 25 min drive - Almaty (ALA-Almaty Intl.) - 16 min drive #### Restaurants - ‪Лаффа - ‬16 min walk - ‪Отан - ‬16 min walk - ‪Манам - ‬3 min drive - ‪Shafran - ‬6 min walk - ‪Алазани - ‬10 min walk ## About this property ### Grand Erbil Hotel Upscale family-friendly hotel remodelled in 2023 and located in Turksib District At Grand Erbil Hotel, you can look forward to a free breakfast buffet, a poolside bar and a terrace. Treat yourself to a massage at the on-site spa. Make sure that you enjoy breakfast, lunch, dinner and light fare at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a playground. Other perks include: - An indoor pool - A round-trip airport shuttle (surcharge), a TV in reception and a 24-hour front desk - Tour/ticket information, 1 meeting room and a front desk safe - A lift, luggage storage and a banquet hall Room features All 67 rooms offer comforts such as air conditioning and separate dining areas, in addition to perks such as free WiFi and safes. Other amenities include: - Baths or showers and hairdryers - 70-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, separate dining areas and fridges ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/10000000/9330000/9330000/9329904/4307e8e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Park Hotel Almaty Turksib District - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 60 reviews £58 includes taxes & fees 10 Oct - 11 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=9329904&PinnedHotelID=9329904&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2240000/2232600/2232593/e1db4d87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kazakhstan Medeu District - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 271 reviews £65 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2232593&PinnedHotelID=2232593&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/9000000/8460000/8452800/8452719/75972061.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Uyut Hotel Almaly District - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 144 reviews £75 includes taxes & fees 11 Oct - 12 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=8452719&PinnedHotelID=8452719&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/16000000/15360000/15353000/15352967/f9d94e9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Five Seasons Almaty Bostandyk District - Parking included - Free WiFi - Business services - Laundry 8.6 Excellent 41 reviews £15 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=15352967&PinnedHotelID=15352967&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1860000/1857900/1857862/84b66ecd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regardal Hotel Bostandyk District - Pool - Hot tub - Breakfast included - Spa 6.8 21 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=1857862&PinnedHotelID=1857862&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/36000000/35160000/35150700/35150677/952438e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tahar Almaly District - Pet-friendly - Parking included - Free WiFi - Laundry 8.8 Excellent 23 reviews £33 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=35150677&PinnedHotelID=35150677&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/22000000/21400000/21390700/21390697/c4b8ae4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Salut Hotel Almaty Auezov District - Pool - Breakfast included - Spa - Pet-friendly 7.0 Good 12 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=21390697&PinnedHotelID=21390697&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Shared Dormitory, Mixed Dorm, Non Smoking | Capsule](https://images.trvl-media.com/lodging/111000000/110710000/110702800/110702790/bfbcecdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostel O2 Almaly District - Free WiFi - Laundry - Housekeeping - 24/7 front desk 8.8 Excellent 6 reviews £13 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=110702790&PinnedHotelID=110702790&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1910000/1906500/1906489/b1549580.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn ALMATY by IHG Bostandyk District - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 271 reviews £70 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1906489&PinnedHotelID=1906489&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Laptop workspace, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/95000000/94760000/94757600/94757522/506909e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Avrora Almaly District - Parking included - Free WiFi - Laundry - 24/7 front desk 5.0 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=94757522&PinnedHotelID=94757522&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limited on-site parking (max 10 spaces per unit) - Wheelchair-accessible van parking available ### Food and drink - Free buffet breakfast available daily 7 AM to 10 AM - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar ### Restaurants on site - Erbil ### Things to do - Free children's club - Full-service spa - Indoor pool - Playground - Sauna - Steam room - TV in common areas ### Family friendly - Free children's club - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Playground - Separate in-room dining area ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - Meeting room ### Outdoors - Terrace ### Full-service spa - Massage - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Area rugs in room - Hardwood flooring in public areas - Hardwood flooring in room - Lift - Smooth flooring in public areas - Tile flooring in public areas - Valet for wheelchair-equipped vehicles - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible van parking ### More - 1 building - 6 floors - Banquet hall - Built in 2014 - Designated smoking areas (fines apply) - Renovated entire property - January 2023 ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Dressing gowns - Hair dryer - Slippers - Towels provided ### Entertainment - 70-inch flat-screen TV with satellite channels ### Food and drink - Kitchen island - Limited room service - Microwave - Paper towels - Refrigerator - Separate dining area ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for KZT 10000.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: KZT 5000.00 per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: KZT 3000 per vehicle (one-way, maximum occupancy 4) - Rollaway bed fee: KZT 10000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. ### Property is also known as Grand Erbil Hotel Almaty Grand Erbil Almaty Grand Erbil Grand Erbil Hotel Hotel Grand Erbil Hotel Almaty Grand Erbil Hotel Hotel Almaty ## Frequently asked questions ### Does Grand Erbil Hotel have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Grand Erbil Hotel? > As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Erbil Hotel on 14 Oct 2025 start from £28.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Almaty-Hotels-Grand-Erbil-Hotel.h15444629.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Erbil Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Erbil Hotel? > Limited spots are available. ### What time is check-in at Grand Erbil Hotel? > Check-in start time: 2:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours. ### What time is check-out at Grand Erbil Hotel? > Checkout is at noon. ### Does Grand Erbil Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of KZT 3000 per vehicle applies. ### Where is Grand Erbil Hotel located? > Located near the airport, this family-friendly hotel is within 6 mi (10 km) of MEGA Park, Museum of Kazakh Musical Instruments, and Green Bazaar. 28 Panfilov Heroes Memorial Park and Gabit Musrepov Kazakh Theatre for Children and Youth are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Erbil Hotel Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.2 Cleanliness ### 6.0 Location ### 6.6 Staff & service ### 6.4 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 11 8 - Good 23 6 - Okay 11 4 - Poor 12 2 - Terrible 17 ### 10/10 Excellent #### Tatiana 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a nice hotel and I would like to come back! ##### Tatiana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Muzaffar 27 Feb 2025 Liked: Staff & service, property conditions & facilities Very noisy, the restaurant in the hotel plays the music very loud until 5 a.m. ##### Muzaffar Stayed 1 night in Feb 2025 ### 8/10 Good #### Didier 11 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel for one night Good hotel for one night ##### Didier Stayed 1 night in Jul 2024 ### 10/10 Excellent #### ILIAS 7 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities clean room, nice people ##### ILIAS Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Leon 25 Apr 2025 Liked: Cleanliness, staff & service, amenities Wifi didn't work well Wouldn't print a boarding pass Spa is closed Noisy next to room ##### Leon Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Sameer 16 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities We stayed here for 2 nights and it was not the best experience. I noticed stains on the carpet and some of the blankets and towels. The bathroom was small and the bathtub with the shower curtains made it almost impossible to not spill water on the bathroom floor, yet they have a sign saying they’ll charge you 50,000 tenge for spilling water on the floor. The WiFi was so bad. Imagine after a long day hiking, you can hardly keep a phone call going with your family back home. The street seems a little sketchy, the view from window in our room was just some garbage dump below us. Not sure if it was staff or some local but always smoking outside and staring. The staff didn’t seem friendly either, not like the staff at other hotels who are very endearing. ##### Sameer Stayed 3 nights in Aug 2025 ### 8/10 Good #### Jimmy 3 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked that hotel did not make a big deal about checking in, after a long flight this is appropriated. ##### Jimmy ### 2/10 Terrible #### Nicola 22 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The restaurant was good and the personnel polite. The club was good too. The hotel reception and the room was horrible. ##### Nicola Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Verified traveller 16 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Absolutely not Worst hotel I've ever been to. Weird fines, unclean rooms, everything was broken or halfbroken. It was loud and unbearably hot at night. No idea how this could possibly be rated as a 4 star hotel. I don’t recommend. ##### Verified traveller Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Puneet 6 Oct 2024 Disliked: Property conditions & facilities Filthy old property ##### Puneet Stayed 1 night in Oct 2024 ### 8/10 Good #### Jumpei 14 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We checked out around 3 am in the morning, so we couldn't enjoy the hotel well, but there is no problem. The reception staff welcomed us and responded to our early check-out. ##### Jumpei Stayed 1 night in Aug 2024 ### 8/10 Good #### SEKAR 4 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities on over all it was ok and good. ##### SEKAR Stayed 1 night in Jun 2023 ### 4/10 Poor #### Ahmed 7 Sept 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The room had good spce area but need rerenovation. ##### Ahmed Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Ekaterina 14 Aug 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible experience. The AC and Wi-Fi were both non-functional, making the stay uncomfortable. The cleanliness was disappointing—towels that should have been white were grey and dingy. The only redeeming factor was the breakfast, which was decent. I wouldn't recommend staying here. ##### Ekaterina Stayed 1 night in Aug 2024 ### 4/10 Poor #### Gintautas 14 Jan 2024 Disliked: Cleanliness, property conditions & facilities Strong sewage smell in bathroom. Low water pressure in bathroom. ##### Gintautas Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Gregory 13 Nov 2024 Disliked: Staff & service Worst hotel I’ve ever stayed at. I had to be moved to three rooms because of problems. Two the air conditioning didn’t work. The phone didn’t work in any room. The restaurant at the hotel has dancing parties every night. They last until 3 in the morning on weekdays and five in the morning on weekends. We had to leave early because the staff stoke a pair of $900 earrings. ##### Gregory Stayed 22 nights in Oct 2024 ### 6/10 Okay #### JEAN 23 Feb 2023 Disliked: Cleanliness, staff & service internet was very poor or none and room service was every other day ##### JEAN Stayed 9 nights in Feb 2023 ### 2/10 Terrible #### Begimai 7 Aug 2022 Disliked: Amenities, property conditions & facilities Didnt like it ##### Begimai Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Arseniy 9 Nov 2023 Disliked: Staff & service, amenities Leaving the hotel premises, I witnessed a distressing scene of a man physically assaulting a woman, causing a public outcry. Despite the evident commotion, approximately ten bystanders remained passive, declining to intervene. Shockingly, even the security guard on duty abstained from taking any action. Upon alerting the hotel management via phone, my friend was assured that the situation was being handled, despite the ongoing violence inflicted on the woman just outside the hotel premises, resulting in severe facial injuries. ##### Arseniy Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Jon 12 Nov 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Felt scammed by the hotel We felt almost robbed by the hotel on two occasions, leaving a bad taste. The more I think about it the more I felt we were part of a scam. We asked the hotel to order us a taxi. When it arrived we were told the price and confirmed it on the drivers phone with the email from the hotel listing the price (5000). When we returned the driver requested more (14000). No one at the hotel would help us or stand up for us. All five at reception just stood there watching this man shout at us threatening to call the police. I said he should. I didn't want to go to jail so Infront of all the staff handed over the cash. The driver then shook all there hands (they were clearly friends) and walked off. Afterwards the receptionist said "yea you paid too much". The second occasion was the hotels laundry service. Three pairs of socks, a Tshirt and a pair of boxers cost £12/€14/$15. ##### Jon ### 6/10 Okay #### Shibahara 20 Sept 2025 Disliked: Cleanliness, property conditions & facilities ドミトリーなのにロッカーがない。インド人が私物を盗もうとしていた。 ##### Shibahara Stayed 11 nights in Sep 2025 ### 10/10 Excellent #### Takeharu 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 快適でした。 ##### Takeharu Stayed 2 nights in Aug 2025 ### 8/10 Good #### Sergey 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Sergey Stayed 1 night in Jul 2025 ### 4/10 Poor #### Bilquis 2 Jun 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not very friendly ##### Bilquis Stayed 4 nights in May 2025 ### 2/10 Terrible #### pradip 24 Mar 2025 ##### pradip Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Casino Hotels in Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-Casino-Hotel.0-0-d179992-tCasinoHotel.Travel-Guide-Filter-Hotels) > > [B&B Perth](https://www.expedia.co.uk/Perth-Bed-And-Breakfasts.d9481-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels near Royal Albert Hall](https://www.expedia.co.uk/Royal-Albert-Hall-Hotels.0-l501547-0.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Haslemere](https://www.expedia.co.uk/5Star-Haslemere-Hotels.s50-0-d55320.Travel-Guide-Filter-Hotels) > > [Old Ground Hotel](https://www.expedia.co.uk/Ennis-Hotels-Old-Ground-Hotel.h76019.Hotel-Information) > > [Hotels in Southwold](https://www.expedia.co.uk/Southwold-Hotels.d553248628305045644.Travel-Guide-Hotels) > > [New Steine](https://www.expedia.co.uk/Brighton-Hotels-New-Steine.h1152113.Hotel-Information) > > [Alex Hotel & Spa](https://www.expedia.co.uk/Marseille-Hotels-Alex-Hotel-Spa.h7016093.Hotel-Information) > > [Oriana Homèl Udine](https://www.expedia.co.uk/Udine-Hotels-Oriana-Homel-Udine.h82514147.Hotel-Information) > > [Novotel Almaty City Center](https://www.expedia.co.uk/Almaty-Hotels-Novotel-Almaty-City-Center.h32533816.Hotel-Information) > > [Romantic Hotels in Swansea](https://www.expedia.co.uk/Swansea-Hotels-Romantic-Hotel.0-0-d9958-tRomanticHotel.Travel-Guide-Filter-Hotels) > > [Hotels with Waterpark in Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Waterpark-Hotel.0-0-d6023342-twaterparkhotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Leeds (LBA) to Cologne (CGN)](https://www.expedia.co.uk/lp/flights/lba/cgn/leeds-to-cologne) > > [British Airways Prague (PRG) to London (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-vaclav-havel-to-heathrow/ba/prg/lhr) > > [Flights from Manchester (MAN) to Dublin (DUB)](https://www.expedia.co.uk/lp/flights/man/dub/manchester-to-dublin) > > [Flights from Paisley (GLA) to Nassau (NAS)](https://www.expedia.co.uk/lp/flights/gla/nas/glasgow-to-nassau) > > [Flights from Málaga (AGP) to Sant Josep de sa Talaia (IBZ)](https://www.expedia.co.uk/lp/flights/agp/ibz/malaga-to-ibiza) > > [Flights from London (LCY) to Arlanda (ARN)](https://www.expedia.co.uk/lp/flights/lcy/arn/london-to-stockholm) > > [Flights from Jakarta (CGK) to Sorong (SOQ)](https://www.expedia.co.uk/lp/flights/cgk/soq/jakarta-to-sorong) ### Cars > [Enterprise Car Rentals In Sittingbourne](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Sittingbourne.d6023540-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Dagenham](https://www.expedia.co.uk/Things-To-Do-In-Dagenham.d6144796.Travel-Guide-Activities) ### Packages > [Agia Efimia Holidays](https://www.expedia.co.uk/Agia-Efimia.d6123438.Holidays-City-Breaks) > > [Abbotsbury Sub-Tropical Gardens](https://www.expedia.co.uk/Abbotsbury-Sub-Tropical-Gardens-Weymouth.d6092169.Attraction) > > [SOHO Square](https://www.expedia.co.uk/SOHO-Square-Sharks-Bay.d6273181.Attraction) > > [Thornbury Castle](https://www.expedia.co.uk/Thornbury-Castle-Thornbury.d6084223.Attraction) ### General > [Visit Swindon](https://www.expedia.co.uk/Swindon.dx9956) > > [Visit Invergowrie](https://www.expedia.co.uk/Invergowrie.dx3000011017) > > [Visit Uribarri](https://www.expedia.co.uk/Bilbao-Uribarri.dx553248635976399089)