I booked an executive room for a 1 night stay. I'm ecstatic that it was only 1 night and I didn't elect for a lower class room!
The process of gaining entry to my room was fine; given the CV19 restrictions I had no issues except the gentleman who attended to me wasn't wearing a mask and nor was there hand gel for either of us to use.
Once in my room I noted 3 things immediately; it was warmer outside than in the room, the large mirror on the wall wash smashed and the furniture appeared to have been pulled from a skip.
I investigated the room further and discovered that the milk went out of date in 2020, the bedding was clean, but the bed was damaged (the slats used to hold the mattress in place were, to the most part, lose and not tied together).
I paid £70 for a cold, unkept, dated room and had only black coffee or tea available.
I will never use this location again; if this is how an executive room is presented then god help those who stay in lesser graded rooms, and who dare to try the restaurant once it reopens!
Please avoid at all cost. Should anyone require images of the state of the room I'm sure we can find a way to share them; admittedly I can't prove the room temperature so you'll have to take my word on that.