Search Hever Aparthotels

"Great location, very comfortable room"

"Property was very nice and organised and excellently managed"

"Great staff!"

"Overall was good. I think the 24 hour before key code system is so stressful, especially when the email they sent didn't include the passcode. We could only message hotel .com, but the staff told us just to wait until the morning on the check in day, it was so frustrating as we waited but they didn't contact us. We finally could get our key passcode after we contacted the Accommodation Emergency number. The staff was very nice and she immediately email us the code. Despite this, the room 31 was...

"A bit tired with grubby public areas. The sheets were clean however the bed was very uncomfortable. Good location "

"Nobody was there for Check in"

"Two days prior to our arrival the company contacted us demanding a substantial damage deposit to be paid by direct deposit to their bank account or our already paid for booking would be cancelled. We had paid for the booking by credit card but they would not accept it for the damage deposit. We thought this seemed a bit sketchy but had no choice but to acquiesce to their demand. They promised to return the funds within 15 days of our departure. After two months of delays and even a few emails...