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"Thanks "

"This is an absolutely beautiful hotel with stunning views over Lake Windermere. Add in the lovely staff and the amazing food in Mizumi and you will struggle to find a better hotel anywhere in the UK. We will definitely be back. "

"Had a beautiful stay at the Tower room!!! Great location, great views and the team working there were fab! We will definitely be returning xx"

"Wonderful views"

"Friendly, welcoming staff, comfortable newly refurbished rooms, excellent breakfast, surroundings beautiful, convenient location , cannot fault."

"We loved the way the property- an old tannery- had been converted into a hotel with a lot of unique properties. Unfortunately, it had some challenges for disabled people: going up and down stairs, for example. They had a little chair lift in two places, but the wheelchair had to be carried manually up and down stairs. There was great difficulty for going from our ground floor room to breakfast on 2nd floor. They offered to accommodate by bringing breakfast down to us in the bar area of ground floor, and helping us with the stairs in several ways, but it was still challenging. The rooms were nice and clean and comfortably large, but there was no A/C, and no microwave or fridge, and little space for unpacking clothes. We had a wonderful view out over the river from our room. The bar or dining room, "The Tannery", had a nice selection of options for evening meals, which we used a couple of times, but they seemed to be out of the things that we would have enjoyed most. We loved the ancient feeling of the city, including a beautiful cathedral and an enchanting old castle."

"Spa facilities are superb, as was the hotel, only negative was the lunch included in spa day. This was very oily and below the standard expected. "

"This Hotel building has soooo much character! It was a true delight and the staff were all so friendly and upbeat! Beth from the bar/dining room was especially fun with a great sense of humor! She made our stay even more enjoyable! Shebby (sp?), Waffi (sp?)) and Nevin (sp?)were also very fun and pleasant! We will never forget the wonderful three days that we spent here and can’t recommend this place enough! "

"Amazing stay fantastic hotel and very friendly staff "