Title: North Lakes Hotel And Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # North Lakes Hotel And Spa Guests dine outdoors with mountain views, then enjoy spa treatments, warm up by the lobby fireplace, or swim laps indoors. ## Photo gallery for North Lakes Hotel And Spa ![Terrace/patio - North Lakes Hotel And Spa (Penrith)](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/65f2dd92.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor wedding - North Lakes Hotel And Spa (Penrith)](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/8256f392.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - North Lakes Hotel And Spa (Penrith)](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/8ed68806.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink - North Lakes Hotel And Spa (Penrith)](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/5dc51fce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, pool loungers - North Lakes Hotel And Spa (Penrith)](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/c46a4768.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Penrith Castle, North Lakes Hotel And Spa blends relaxation with local charm. The on-site restaurant serves regional specialties, and the spa offers soothing massages. Visitors love the indoor pool and the attentive staff who enhance the experience. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Parking included - Free Wi-Fi £140 includes taxes & fees 8 Jan - 9 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=894703&PinnedHotelID=894703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=894703&PinnedHotelID=894703&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=894703&PinnedHotelID=894703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=894703&PinnedHotelID=894703&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=894703&PinnedHotelID=894703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=894703&PinnedHotelID=894703&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=894703&PinnedHotelID=894703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=894703&PinnedHotelID=894703&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 17 of 17 rooms ### View all photos for Cosy Double ![Cosy Double | Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/146df7da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cosy Double 9.0 Wonderful 23 reviews ### Highlights Individually decorated Heating TV Shower/bath combination Private bathroom Hairdryer Bathrobes Electric kettle - 205 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Double or Twin Room ![Double or Twin Room | Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/d9871385.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 8.6 Excellent 22 reviews ### Highlights Individually decorated Heating TV Shower/bath combination Private bathroom Hairdryer Bathrobes Electric kettle - 215 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Superior Double Room ![Superior Double Room | Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/5290f897.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.8 Excellent 11 reviews ### Highlights Individually decorated Heating TV Shower/bath combination Private bathroom Hairdryer Bathrobes Electric kettle - 236 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Family Room ![Superior Family Room | Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/82b5e94b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family Room 9.0 Wonderful 6 reviews ### Highlights Individually decorated Heating TV Shower/bath combination Private bathroom Hairdryer Bathrobes Electric kettle - 236 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Suite (Four Poster) ![Suite (Four Poster) | Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/4819320f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Four Poster) 10.0 Exceptional 2 reviews ### Highlights Individually decorated Heating TV Shower/bath combination Private bathroom Hairdryer Bathrobes Electric kettle - 236 sq ft - Sleeps 2 - 1 Double Bed ### Standard Double Room - Sleeps 2 ### View all photos for Four Poster Suite ![Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/c749a5b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Four Poster Suite - Sleeps 2 ### View all photos for Family Suite ![Family Suite | Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/f6b31c96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 10.0 Exceptional 2 reviews ### Highlights Individually decorated Heating TV Shower/bath combination Private bathroom Hairdryer Bathrobes Electric kettle - 236 sq ft - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ### View all photos for Standard Room ![Standard Room | Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/a8ee8bd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 2 reviews ### Highlights Individually decorated Heating TV Shower/bath combination Private bathroom Hairdryer Bathrobes Electric kettle - 194 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Junior Suite (Four Poster) ![Junior Suite (Four Poster) | Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/6de600e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Four Poster) ### Highlights Individually decorated Heating TV Separate bedroom Shower/bath combination Private bathroom Hairdryer Bathrobes - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Or Twin Room ![Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/fdf6954c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Or Twin Room - Sleeps 2 ### View all photos for Signature Family Room ![Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/0cabffd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Family Room - Sleeps 2 ### Junior Suite - Sleeps 2 ### View all photos for Signature Double Room ![Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/fe1c4fb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room - Sleeps 2 ### View all photos for Accessible Twin Room ![Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/1000000/900000/894800/894703/24e7f699.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Twin Room - Sleeps 2 ### Superior Double Room - Sleeps 2 ### Family Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPenrith-Hotels-North-Lakes-Hotel-And-Spa.h894703.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPenrith-Hotels-North-Lakes-Hotel-And-Spa.h894703.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.65575%2C-2.75860&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yXuBHd3EpXSJGurLgm2xhXyZll4=) Ullswater Road, Penrith, England, CA11 8QT #### What's nearby - Penrith Castle \- 9 min walk \- 0.5 miles - St Andrew's Church \- 13 min walk \- 0.7 miles - Mayburgh Henge \- 18 min walk \- 1.0 mile - Rheged \- 1 min drive \- 1.5 miles - Brougham Hall \- 3 min drive \- 1.9 miles #### Getting around - Penrith Station - 9 min walk - Newcastle (NCL-Newcastle Intl.) - 91 min drive #### Restaurants - ‪McDonald's - ‬10 min walk - ‪Arturo Lounge - ‬14 min walk - ‪Tim Hortons - ‬16 min walk - ‪The Dog Beck - ‬16 min walk - ‪Fell Bar - ‬16 min walk ## About this property ### North Lakes Hotel And Spa Upscale hotel near Penrith Castle Located close to Rheged and Brougham Castle, North Lakes Hotel And Spa provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage, a body wrap or a manicure/pedicure at North Lakes Spa, the on-site spa. The on-site local cuisine restaurant, Penrith, offers lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar. You'll also enjoy the following perks during your stay: - An indoor pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), an electric car charging station and express check-out - Smoke-free property, a 24-hour front desk and wedding services - Guest reviews give top marks for the helpful staff Room features All 84 individually decorated rooms have perks such as 24-hour room service and bathrobes, in addition to amenities such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - 43-inch TVs with digital channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Business centre](https://images.trvl-media.com/lodging/12000000/11970000/11964700/11964649/d263f570.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lakeside Hotel & Spa Ulverston - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 637 reviews £106 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=11964649&PinnedHotelID=11964649&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), massages](https://images.trvl-media.com/lodging/1000000/10000/6000/5965/8baf2920.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beech Hill Hotel & Spa Windermere - Pool - Hot tub - Spa - Parking included 7.8 Good 1,001 reviews £91 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=5965&PinnedHotelID=5965&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/910000/901100/901040/e570e42a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lakes Hotel and Spa Windermere - 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Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 647 reviews £100 includes taxes & fees 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=24108&PinnedHotelID=24108&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free self parking on site - Limited on-site self parking ### Food and drink - Buffet breakfast available for a fee 7 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Penrith ### Things to do - Full-service spa - Health club - Hot tub - Indoor pool - Sauna - Steam room ### Family friendly - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - 732 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Pool loungers - Terrace ### Full-service spa - 5 treatment rooms - Body scrubs - Body wraps - Facials - Hot tub - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Grab bar near toilet - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - Banquet hall - Built in 1985 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 43-inch TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Desk - Heating - Individual decor - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed for Christmas Day and New Year's Eve: - Dining venue ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 19.95 per person - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as North Lakes Hotel North Lakes Hotel Penrith North Lakes Penrith North Lakes And Spa Penrith North Lakes Hotel Spa North Lakes Hotel And Spa Hotel North Lakes Hotel And Spa Penrith North Lakes Hotel And Spa Hotel Penrith ## Frequently asked questions ### Does North Lakes Hotel And Spa have a pool? ### How much does it cost to stay at North Lakes Hotel And Spa? ### Is North Lakes Hotel And Spa pet-friendly? ### How much is parking at North Lakes Hotel And Spa? ### What time is check-in at North Lakes Hotel And Spa? ### What time is check-out at North Lakes Hotel And Spa? ### Where is North Lakes Hotel And Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## North Lakes Hotel And Spa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 516 8 - Good 307 6 - Okay 83 4 - Poor 33 2 - Terrible 25 ## Reviews ### 8/10 Good #### Gina 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities I would have given it 5 only our tv didnt work in the room ##### Gina Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Bev 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always a good stay at North Lakes that’s why we keep returning ##### Bev Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Zak 3 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel ##### Zak Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Bradley 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Doesn't look great from outside but very nice inside and worth a visit ##### Bradley Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gina 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was locely room clean ans comfortable ##### Gina Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Stephen 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely room, great service from all staff and the restaurant was excellent. ##### Stephen Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Elizabeth 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great weekend break My cousin joined me on a weekend break for my first birthday since losing my husband. Our stay was great from start to finish. Lovely room, pool area immaculate, food lovely and staff very warm and friendly. I'll be back! ##### Elizabeth Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Marilyn 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff, great service in restaurant, and great facilities. ##### Marilyn Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Verified traveller 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommend Fantastic location and experience ##### Verified traveller Stayed 1 night in Jul 2025 ### 6/10 Okay #### Richard 22 Oct 2025 Disliked: Property conditions & facilities James M at dinner was first rate. Other staff were less attentive. Being charged £15 to use the gym is outrageous Feels like a 3.5 star hotel that thinks its guests are wallets not people ##### Richard Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Douglas 21 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and a relaxing place to stay ##### Douglas Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Paul 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Lake District Stay was short arrived 11pm this time as stayed at this hotel a few times got to say I got a superb deal superior suite large room and bed very comfortable and clean and staff went out there way to make my stay pleasant and relaxed ##### Paul Stayed 1 night in Jun 2025 ### 10/10 Excellent #### David 9 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is ideally situated - while not being in an immediately picturesque location, its proximity to the M6, A66 and Penrith North Lakes railway station make it the perfect base for exploring the beauty of the Lake District in one direction and Yorkshire in the other. The staff are excellent, particularly in the FYR restaurant: friendly, helpful and attentive. The food is equally impressive and the hotel itself is clean, comfortable and a pleasure to stay in. ##### David Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Leah Treagus 7 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities The main dinning area was nice but unfortunately the bedroom we stayed in had a lot of mould in the bathroom and the room just felt damp and smelt off. The bed was very uncomfortable. The breakfast was nice and offered plenty of options. The pool area which you have to pay for was always very busy. Overall, I wouldn’t stay here again. ##### Leah Treagus Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jamie 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent overnight stay at north lakes Second time staying at north lakes hotel and spar,short stays to see family and would highly recommend,the rooms are excellent and so are staff.Will definitely come again. ##### Jamie Stayed 1 night in May 2025 ### 10/10 Excellent #### Smadar 5 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely place to stay in ! ##### Smadar Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Lisa 9 Nov 2025 Liked: Amenities, property conditions & facilities Booked as a birthday gift for husband and chose a four poster suite. Very disappointing. Tired décor, ripped curtains, stained carpets and dirty mirror. Bathroom very dated and a foist smell throughout. When we arrived there was a vacuum and dirty cloths on the floor so made reception aware. They told me they'd notify housekeeping. Not the four poster suite l'd expected on booking. Other than that, the spa is fine with a lovely warm whirlpool and loungers around the poolside. The restaurant is nice. A shame that the experience didn't live up to expectations as we were looking forward to a luxurious break away. ![](https://a.travel-assets.com/ugc/hotel-reviews/56134815-c093-4780-a9c0-613d29689506-1762691172402.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1d75db42-bfd2-49cd-a036-c18dedcd6420-1762691175512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c86bce88-2af4-4ea7-9d76-b28bbe9df8f0-1762691186290.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b0241d15-9d30-43d1-824e-f7829504ee91-1762691186089.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Douglas 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities An excellent stopping off point just off the M6\. Very comfortable and good food. Staff are very friendly and helpful. Plenty parking. ##### Douglas Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Paul 1 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### North Lakes Excellent hotel good food friendly staff ##### Paul Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Paul 18 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great, again! ##### Paul Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Penelope 5 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great room and lovely food in the evening. Didn’t stay for breakfast as early work start. ##### Penelope Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Rebecca 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely room and nice spa and gym facilities! Good in-room amenities too. ##### Rebecca Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Sonya 20 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing stay Perfect hotel very clean had everything you need, will definitely be back. ![](https://a.travel-assets.com/ugc/hotel-reviews/15A2939612D2BF5A18E79FF525371714D66C03861729461984467.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69A0ECB1C3FF0F95107F79799B1D66E3D9EDF17E1729461984467.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/844A1877CD38F7EEFE98A76BAFA067084C588F9F1729461984576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool and spa area ](https://a.travel-assets.com/ugc/hotel-reviews/EDB770402E6BAA1536850B1F07BC811B3EADA5D41729461984710.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sonya Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Edward 20 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed our stay ##### Edward Stayed 1 night in Oct 2023 ### 8/10 Good #### Aleksandra 28 Sept 2025 Liked: Staff & service, property conditions & facilities Disliked: Room comfort Room Doesn't really clean in bed we found big stain on the sheet and plenty hair bed doesn't zip and all night we don't sleep well because the beds spare ##### Aleksandra Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - 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