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North Lakes Hotel And Spa

Photo gallery for North Lakes Hotel And Spa

Featured image
Indoor pool
Individually decorated, desk, iron/ironing board, free WiFi
Individually decorated, desk, iron/ironing board, free WiFi
Individually decorated, desk, iron/ironing board, free WiFi

Overview of North Lakes Hotel And Spa

North Lakes Hotel And Spa

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Ullswater Road, Penrith, England

Explore the area

  • Popular LocationPenrith Castle10 min walk
  • Popular LocationSt Andrew's Church16 min walk
  • Popular LocationPenrith & Eden Museum16 min walk
  • AirportCarlisle (CAX)29 min drive

Choose dates to view prices

About this area

Penrith

Located in Penrith, North Lakes Hotel And Spa is near a train station. Rheged and Penrith Castle are notable landmarks, and the area's natural beauty can be seen at Lake District National Park and Ullswater. Lakeland Bird of Prey Centre and Acorn Bank are also worth visiting.

What's nearby

  • Penrith Castle - 10 min walk
  • St Andrew's Church - 16 min walk
  • Penrith & Eden Museum - 16 min walk
  • Rheged - 2 min drive
  • Mayburgh Henge - 3 min drive

Restaurants

  • Penrith — 1 min walk
  • The Rooster - 4 min walk
  • Dana Curry House - 14 min walk
  • Board & Elbow - 14 min walk
  • The Courtyard - 15 min walk

Getting around

  • Penrith Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 79 min drive

About this property

North Lakes Hotel And Spa

4-star spa hotel near Penrith Castle
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. All 84 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include coffee makers and electric kettles.
North Lakes Hotel And Spa offers 84 forms of accommodation with complimentary bottles of water and coffee/tea makers. This individually decorated accommodation includes desks. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 15.95-19.95 for adults and GBP 5.00-8.00 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Bulgarian
  • Croatian
  • Danish
  • English
  • French
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • Business centre
  • Conference space (732 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express checkout

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 15.95 and GBP 19.95 for adults, and GBP 5.00 and GBP 8.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Facilities fee: GBP 10 per person, per stay and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 285 out of 571 reviews
5 - Excellent 50%
Rating 4 - Good. 206 out of 571 reviews
4 - Good 36%
Rating 3 - Okay. 49 out of 571 reviews
3 - Okay 9%
Rating 2 - Poor. 23 out of 571 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 571 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, convenient location. Friendly welcoming staff. Very relaxing atmosphere in both the restaurant and reception/bar area, lovely to sit next to open fires. Excellent varied menu, prices do reflect the quality and service, would like to say the restaurant staff were so professional, nothing was a bother for them, real credit to the hotel. This hotel is perfect for families especially with the pool and onsite spa is ideal for a pamper treat. I would recommend this hotel to these seeking comfort, cleanliness, relaxation. Perfect base to explore the beautiful lakes from.
Stayed 3 nights in Oct 2021

3/5 Okay

Travelled with family
Liked: Amenities, property conditions & facilities
When we arrived immediately felt talked down to because we booked through a 3rd party site and not direct. We booked this hotel as it had pool and spa etc but wasnt clear this wasnt included in the stay and was extra. Instead of having milk in your room they have a dispenser in the hallway, which was right outside our room and smelled spoiled constantly. Honestly felt like they only wanted professionals staying with them, lots of business people using the amenities, tried to visit the restraunt on site on two occasions and was fully booked. Nice main lobby and bar area but beyond that its just a travel lodge, which would honestly be more welcoming and less elitist, and much cheaper.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
From check-in to checking out the whole stay was delightful. The room was lovely and spacious and the little touches like having a milk machine on each corridor was genius rather than horrid little UHT containers. The spa is fabulous and the pool is open for long hours so it's great to be able to go down for a swim after a day out exploring the countryside. The restaurant has a relatively small menu and everything is cooked to perfection and again the service was brilliant and everyone so friendly. We really look forward to going back for another stay.
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a really special few days. The only problem was bedding was a little dirty with marks on it which got changed. Apart from that small error we would love to stay in this beautiful hotel which has amazing spa area too and the restraunt and fire pit made our stay extra special.
Stayed 3 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021